Commercium

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Client: Phone Soap

Industry: Health and Technology

Country: United States of America

The Challenge

PhoneSoap, known for its UV sanitizers, faced challenges with processing and shipping high volumes of orders efficiently. Relying on manual steps to manage shipments through various platforms, fulfillment times lagged, impacting customer satisfaction and order accuracy.

The Solution

Implementing ShipStation’s integration allowed PhoneSoap to consolidate order information, automate labeling, and manage shipping tasks directly from one unified platform. Orders from Temu flowed seamlessly into ShipStation, simplifying multi-channel fulfillment. Automated workflows handled tasks like bulk printing and updating tracking info, cutting down time spent on repetitive actions.

The Results

After implementing ShipStation, PhoneSoap achieved a 35% faster order processing time, saw a 20% decrease in shipping errors, and reduced time-to-ship by 40%. Customer feedback highlighted smoother delivery experiences and timely order tracking, enhancing brand loyalty.

Conclusion

PhoneSoap’s integration of ShipStation and Temu has enabled an optimized, customer-centric order fulfillment process. By embracing automation, PhoneSoap not only boosted operational efficiency but also elevated the customer journey from purchase to delivery.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

4.9 out of 5

Incredible App & Support Team

The Commercium team was so helpful in integrating our Shopify and Mirakl stores. They went above and beyond to make sure we know how to use their system and in answering all questions we had. The process was easy, simple and painless and I can't recommend Commercium enough!

Highly recommend Commercium team who…

Highly recommend Commercium team who set up a seamless Iconic > Shopify integration for our fashion store. The team are exceptionally helpful and will go above and beyond to help streamline your workflows, allowing you to focus on scaling and minimising manual processes. Highly satisfied and recommended.

I can recommend Commercium highly…

I can recommend Commercium highly enough! Their team played a crucial role in helping our platform seamlessly integrate with our clients’ systems. From the start, they demonstrated exceptional professionalism and deep technical expertise. They not only understood our unique needs but also delivered solutions that greatly improved our online operations. Communication team was clear, timely, and their attention to detail ensured everything went smoothly. Thanks to Commercium team, we’ve enhanced the efficiency of our client interactions and grown our business. If you’re looking for reliable, knowledgeable, and results-driven support, Commercium is the company to trust!

Outstanding Support Team

We are thrilled with our experience using this tool and the support team behind it. Their responsiveness is simply exceptional—every question or specific need is handled with care and speed. You can truly feel that they are committed to providing impeccable service and ensuring everything runs smoothly. The tool itself is efficient and intuitive, which has allowed us to streamline many processes. It saved us valuable time, all of this comes at a very reasonable price. We highly recommend this tool and the dedicated team supporting it.