Commercium

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Client: Phone Soap

Industry: Health and Technology

Country: United States of America

The Challenge

PhoneSoap, known for its UV sanitizers, faced challenges with processing and shipping high volumes of orders efficiently. Relying on manual steps to manage shipments through various platforms, fulfillment times lagged, impacting customer satisfaction and order accuracy.

The Solution

Implementing ShipStation’s integration allowed PhoneSoap to consolidate order information, automate labeling, and manage shipping tasks directly from one unified platform. Orders from Temu flowed seamlessly into ShipStation, simplifying multi-channel fulfillment. Automated workflows handled tasks like bulk printing and updating tracking info, cutting down time spent on repetitive actions.

The Results

After implementing ShipStation, PhoneSoap achieved a 35% faster order processing time, saw a 20% decrease in shipping errors, and reduced time-to-ship by 40%. Customer feedback highlighted smoother delivery experiences and timely order tracking, enhancing brand loyalty.

Conclusion

PhoneSoap’s integration of ShipStation and Temu has enabled an optimized, customer-centric order fulfillment process. By embracing automation, PhoneSoap not only boosted operational efficiency but also elevated the customer journey from purchase to delivery.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

Rated 4.4 out of 5 Stars

Outstanding Support & Tailored Solutions

The Commercium team is incredibly patient and responsive. They customized our setup to fit our needs and always take concerns seriously, ensuring effective solutions. A truly reliable partner!

Exceptional Support & Efficiency

The support team is highly responsive, ensuring smooth operations with quick solutions. The tool is intuitive, streamlining processes and saving time—all at a great price. Highly recommended!

Highly Recommended for Seamless Integration

Commercium’s team excels in professionalism and technical expertise. They understood our needs, delivered effective solutions, and improved our operations. Clear communication and attention to detail made the process smooth. A trusted partner for business growth!

Seamless Integration & Support

The Commercium team made connecting our Shopify and Mirakl stores effortless. Their support was exceptional, ensuring we understood everything. Highly recommended!