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Customer Case Study

How Muki Unleashed Multichannel Growth by Connecting Shopify with The Iconic and Royal Mail

Discover how Muki optimized its online store by connecting Shopify and The Iconic using Commercium. The integration enhanced order flow, inventory accuracy, and shipping efficiency, boosting sales and customer satisfaction.

Project Snapshot

At a Glance

Customer

Muki

Industry

Fashion & Lifestyle

Country

Australia

Project Journey

From Challenge to Success

The Challenge

Muki, a fast-growing fashion brand, wanted to expand its reach by selling on The Iconic while managing operations through Shopify. However, syncing products, orders, and inventory across both platforms was a challenge. Additionally, streamlining shipments with Royal Mail required a unified approach.

The Solution

Commercium served as the bridge between Shopify, The Iconic, and Royal Mail. It enabled:

  • Product sync: Ensuring accurate listings on both platforms
  • Order flow management: Automating order routing from The Iconic to Shopify
  • Inventory updates: Maintaining real-time stock levels
  • Shipping efficiency: Connecting with Royal Mail for seamless fulfillment

 

The Results

  • Reduced manual effort by 70%, improving operational efficiency
  • Faster order processing, leading to 25% quicker deliveries
  • Accurate inventory updates minimized overselling issues
  • Enhanced customer experience with timely shipments

 

Conclusion

With Commercium, Muki achieved seamless marketplace expansion, ensuring smooth operations across platforms. The automation improved efficiency, allowing Muki to focus on growth while delivering a superior shopping experience.

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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Security & compliance

Commercium Is Enterprise Ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Partners

We Are In Official Integration Partnership With