Commercium
Client: The CAHM Collective
Industry: Luxury Fragrance
Country: United Kingdom
The Challenge
The Cahm Collective, an online retailer specializing in luxury home and lifestyle products, faced the challenge of managing multiple e-commerce platforms. They were using Shopify as their primary store but also sold on NOTHS (Not On The High Street) and Etsy. The process of managing inventory, orders, and customer information across these different platforms was cumbersome and error-prone. There was a need for smooth API integration between Shopify, NOTHS, and Etsy to streamline these operations.
The Solution
A robust integration solution was developed, using middleware tools and custom API connections, to sync Shopify with NOTHS and Etsy. This enabled a single point of control for inventory and order management, ensuring consistency across all sales channels.
The Results
With the API integration in place, The Cahm Collective saw a significant reduction in order errors, faster order fulfillment, and more accurate inventory management. Their sales saw a boost as manual work decreased, allowing the team to focus on scaling the business and enhancing customer engagement.
Conclusion
API integration proved to be a game-changer for The Cahm Collective. By streamlining operations and eliminating redundant tasks, the brand could scale more efficiently, offering customers a seamless shopping experience across multiple platforms.
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