Commercium

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Client: Aroma Energy

Industry: Fragrance and Essential Oils

Country: United Kingdom

The Challenge

As order volume increased, manually processing shipments and tracking updates became overwhelming. The lack of automated synchronization between TEMU and Royal Mail led to inconsistencies in order status and delayed dispatches, affecting customer satisfaction.

The Solution

To optimize order processing and shipping, Aroma Energy adopted Commercium to connect Royal Mail and TEMU. Via Commercium, they achieved seamless order management, automatic shipment updates, and real-time tracking synchronization. This eliminated manual data entry and ensured accurate order processing, allowing the team to focus on enhancing customer experience.

The Results

By implementing Commercium, Aroma Energy achieved:

Streamlined Shipping: Automated shipment updates ensured accurate tracking and faster dispatch.
Enhanced Order Accuracy: Reduced manual errors through real-time data synchronization.
Improved Efficiency: Automated workflows saved time and increased productivity.
Boosted Customer Satisfaction: Timely order processing and accurate tracking enhanced customer trust.

Conclusion

Via Commercium, Aroma Energy successfully connected Royal Mail and TEMU, revolutionizing their order management and shipping processes. The integration reduced manual tasks, improved order accuracy, and elevated customer satisfaction, enabling seamless operations as the business continued to grow.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

Rated 4.3 out of 5 Stars

Outstanding Support & Tailored Solutions

The Commercium team is incredibly patient and responsive. They customized our setup to fit our needs and always take concerns seriously, ensuring effective solutions. A truly reliable partner!

Exceptional Support & Efficiency

The support team is highly responsive, ensuring smooth operations with quick solutions. The tool is intuitive, streamlining processes and saving time—all at a great price. Highly recommended!

Highly Recommended for Seamless Integration

Commercium’s team excels in professionalism and technical expertise. They understood our needs, delivered effective solutions, and improved our operations. Clear communication and attention to detail made the process smooth. A trusted partner for business growth!

Seamless Integration & Support

The Commercium team made connecting our Shopify and Mirakl stores effortless. Their support was exceptional, ensuring we understood everything. Highly recommended!