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Commercium

Commercium, a product of Constacloud Private Limited, respects your privacy. This Privacy Policy outlines how we collect, use, disclose, and secure your personal data when you use our software as a service (SaaS).

Information We Collect

We collect various types of information to provide and enhance our services:

1. Data You Provide
  • Contact Information: Your name, email address, and, optionally, your phone number.
  • Billing Information: Company name and billing address for processing payments when you subscribe to a paid plan.
  • Usage Data: Information on how you interact with our service, including features accessed and data stored.
2. Data We Collect Automatically
  • Log Data: Device and browsing activity, including your IP address, browser type, operating system, referring URL, and device information.

Use of Your Information

We use the collected information for purposes including:

  • Providing and maintaining the service (account creation, authentication, core functionalities).
  • Improving and personalizing the service based on usage data.
  • Sending important updates, security alerts, and support messages.
  • Sending marketing communications (with your consent; you may opt out anytime).
  • Complying with legal obligations (e.g., tax laws, court orders).

Data Sharing

We do not sell your personal data for marketing purposes. However, we may share information with trusted third-party vendors providing essential business services, including:

  • Data Storage Providers
  • Analytics Services
  • Customer Support Platforms

These vendors are contractually obligated to maintain the confidentiality and security of your data. We may also disclose your data if required by law or to prevent fraud or harmful activities.

Data Retention

We retain your personal data as long as your account is active or necessary to provide our service. Certain data may be retained for legal compliance, dispute resolution, and enforcement of agreements.

Your Rights

Under applicable data privacy laws, including GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccuracies.
  • Request erasure of data (with certain limitations).
  • Restrict processing of your data.
  • Object to data processing for marketing purposes
  • Request data portability.

To exercise these rights, contact us at support@mycommercium.com. We will respond within a reasonable timeframe.

Security

We implement reasonable security measures, including secure servers, data encryption, and access controls, to protect your data. However, no method of transmission or storage is completely secure.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe your child has provided us with personal data, please contact us immediately.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These technologies help us understand how you use our service, personalize your experience, and improve performance. You can manage cookie preferences through browser settings, but disabling cookies may affect certain functionalities.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We recommend reviewing this page regularly for any updates.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

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