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Customer Case Study

How Exact Solutions Unleashed Multichannel Growth by Connecting Shopify with Back Market

Discover how Exact Solutions streamlined product sync, inventory management, and order processing with a robust integration between Backmarket and Shopify, driving efficiency and growth.

Project Snapshot

At a Glance

Customer

Exact Solutions

Industry

E-commerce, Technology Solutions

Country

Poland

Project Journey

From Challenge to Success

The Challenge

Exact Solutions faced a significant challenge managing their online store on Shopify while simultaneously catering to Backmarket’s growing audience. Manual product listings, inventory mismatches, and delayed order processing were creating inefficiencies, impacting customer satisfaction and overall business operations.

The Solution

Constacloud developed aintegration to connect Backmarket and Shopify. The integration automated product sync, ensuring accurate listings on both platforms. Real-time inventory updates eliminated stock discrepancies, and orders placed on Backmarket were seamlessly pushed to Shopify for centralized management. Additionally, shipment tracking details were synced back to Backmarket, improving transparency for customers.

The Results

  1. Enhanced Efficiency: Manual tasks were reduced by 70%, saving hours of work weekly.
  2. Accurate Inventory Management: Real-time synchronization reduced stockouts and overstocking by 40%.
  3. Faster Order Fulfillment: Order processing time was cut in half, improving delivery speed and customer satisfaction.
  4. Scalability: Exact Solutions could now focus on expanding their presence on Backmarket without operational bottlenecks.

 

Conclusion

The integration transformed Exact Solutions’ operations, creating a seamless connection between Shopify and Backmarket. This automation not only boosted efficiency but also positioned the business for sustainable growth. Constacloud's tailored solutions empowered Exact Solutions to meet their e-commerce goals and deliver a superior customer experience

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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Security & compliance

Commercium Is Enterprise Ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Partners

We Are In Official Integration Partnership With