Commercium

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Client: Toby Tiger

Industry: Children's Clothing

Country: United Kingdom

The Challenge

Toby Tiger, a vibrant and ethical kidswear brand, faced challenges managing dual e-commerce platforms: Shopify for their direct-to-consumer store and Not On The High Street (NOTHS) for additional marketplace sales. The lack of streamlined API integration between these platforms led to inefficiencies like order mismatches, inventory discrepancies, and manual data entry, slowing down operations and increasing error rates.

The Solution

A tailored API integration was developed to connect Shopify with NOTHS, enabling real-time synchronization of inventory levels, order processing, and pricing updates. The solution included an intuitive management interface for Toby Tiger to oversee marketplace operations effortlessly and robust error detection to ensure data accuracy.

The Results

Post-integration, Toby Tiger achieved a 40% reduction in order processing time and improved inventory accuracy by 35%. Customer satisfaction rose due to quicker order fulfillment and fewer stock discrepancies. Additionally, the streamlined operations freed up time for their team to focus on marketing and product innovation, driving a 20% increase in sales over six months.

Conclusion

By adopting a comprehensive API integration strategy, Toby Tiger overcame its operational challenges, demonstrating how investing in technology can drive e-commerce success. The transformation improved efficiency and elevated the brand’s ability to deliver a superior customer experience.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

4.9 out of 5

Incredible App & Support Team

The Commercium team was so helpful in integrating our Shopify and Mirakl stores. They went above and beyond to make sure we know how to use their system and in answering all questions we had. The process was easy, simple and painless and I can't recommend Commercium enough!

Highly recommend Commercium team who…

Highly recommend Commercium team who set up a seamless Iconic > Shopify integration for our fashion store. The team are exceptionally helpful and will go above and beyond to help streamline your workflows, allowing you to focus on scaling and minimising manual processes. Highly satisfied and recommended.

I can recommend Commercium highly…

I can recommend Commercium highly enough! Their team played a crucial role in helping our platform seamlessly integrate with our clients’ systems. From the start, they demonstrated exceptional professionalism and deep technical expertise. They not only understood our unique needs but also delivered solutions that greatly improved our online operations. Communication team was clear, timely, and their attention to detail ensured everything went smoothly. Thanks to Commercium team, we’ve enhanced the efficiency of our client interactions and grown our business. If you’re looking for reliable, knowledgeable, and results-driven support, Commercium is the company to trust!

Outstanding Support Team

We are thrilled with our experience using this tool and the support team behind it. Their responsiveness is simply exceptional—every question or specific need is handled with care and speed. You can truly feel that they are committed to providing impeccable service and ensuring everything runs smoothly. The tool itself is efficient and intuitive, which has allowed us to streamline many processes. It saved us valuable time, all of this comes at a very reasonable price. We highly recommend this tool and the dedicated team supporting it.