Commercium

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Client: Toby Tiger

Industry: Children's Clothing

Country: United Kingdom

The Challenge

Toby Tiger, a vibrant and ethical kidswear brand, faced challenges managing dual e-commerce platforms: Shopify for their direct-to-consumer store and Not On The High Street (NOTHS) for additional marketplace sales. The lack of streamlined API integration between these platforms led to inefficiencies like order mismatches, inventory discrepancies, and manual data entry, slowing down operations and increasing error rates.

The Solution

A tailored API integration was developed to connect Shopify with NOTHS, enabling real-time synchronization of inventory levels, order processing, and pricing updates. The solution included an intuitive management interface for Toby Tiger to oversee marketplace operations effortlessly and robust error detection to ensure data accuracy.

The Results

Post-integration, Toby Tiger achieved a 40% reduction in order processing time and improved inventory accuracy by 35%. Customer satisfaction rose due to quicker order fulfillment and fewer stock discrepancies. Additionally, the streamlined operations freed up time for their team to focus on marketing and product innovation, driving a 20% increase in sales over six months.

Conclusion

By adopting a comprehensive API integration strategy, Toby Tiger overcame its operational challenges, demonstrating how investing in technology can drive e-commerce success. The transformation improved efficiency and elevated the brand’s ability to deliver a superior customer experience.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

Rated 4.6 out of 5 Stars

Outstanding Support & Tailored Solutions

The Commercium team is incredibly patient and responsive. They customized our setup to fit our needs and always take concerns seriously, ensuring effective solutions. A truly reliable partner!

Exceptional Support & Efficiency

The support team is highly responsive, ensuring smooth operations with quick solutions. The tool is intuitive, streamlining processes and saving time—all at a great price. Highly recommended!

Highly Recommended for Seamless Integration

Commercium’s team excels in professionalism and technical expertise. They understood our needs, delivered effective solutions, and improved our operations. Clear communication and attention to detail made the process smooth. A trusted partner for business growth!

Seamless Integration & Support

The Commercium team made connecting our Shopify and Mirakl stores effortless. Their support was exceptional, ensuring we understood everything. Highly recommended!