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Faire wholesale connector

Faire integration &
wholesale automation

Commercium connects Faire to your ecommerce store, ERP, OMS, POS, shipping and accounting systems over Faire’s REST API, products, inventory, orders, shipments, settlements and shipping charges synced back to Faire from one connection.

Product sync
Inventory sync
Order sync
Shipment & tracking
Shipping charges back to Faire
Settlement & payout sync
Prepacks & case packs
Wholesale & retail pricing

No credit card required. Onboarding takes 1–2 hours once your details are provided.

app.mycommercium.com/faire
Faire wholesale sync
REST API · brand account · run every 10 min
Healthy
318 products Catalogue → Faire listings Live
Inventory & wholesale price Near real-time · by SKU Synced
Order #FA-7C3D91 Faire → ERP sales order Imported
Ship on your own · UPS Tracking submitted to Faire Confirmed
Shipping charge $42.80 Sent to Faire for reimbursement Claimed
Ship on your own charges claimed back automatically
About the integration

What Commercium solves for Faire brands

Commercium connects Faire with E-commerce, OMS, ERPs, POS, Shipping & Accounting platforms, enabling seamless product, inventory, order & shipment synchronisation across your commerce platforms.

The problem

Wholesale run beside the business, not inside it

Faire is an excellent shop window and a poor second system of record. Without an integration, every brand ends up maintaining the same product, stock and order data in two places.

The brand portal is a second place to keep your catalogue current
Wholesale and retail prices maintained separately from your store
Stock typed in twice, and a wholesale order can empty your DTC shelf
Faire orders re-keyed into an ERP, OMS or warehouse system
Tracking numbers and shipping costs entered order by order
Commission, fees and shipping reimbursements reconciled from payout reports by hand
With Commercium

One workspace for the whole Faire lifecycle

Listing through settlement runs on a schedule from the systems that already hold your catalogue, stock, orders and finance data.

One catalogue publishes listings, variants and prepacks to Faire
Wholesale & retail price rules applied per channel automatically
One pooled stock figure across Faire, your store and every marketplace
Orders written straight into your store, ERP, OMS or WMS
Shipment, tracking and shipping charges pushed back to Faire on dispatch
Settlements, commission and reimbursements posted into your accounts
What we connect Faire with

E-commerce platforms

Connecting Faire with your ecommerce store lets you list products from your store onto Faire, then run one catalogue and one stock pool across retail and wholesale.

Store catalogue → Faire listings
Wholesale vs retail price rules
Shared stock pool with buffers
Faire orders into the store
Fulfilment & tracking write-back
Shopify · BigCommerce · WooCommerce · Adobe Commerce · PrestaShop

ERP systems

Connecting your ERP to Faire turns wholesale orders into sales orders, and keeps finance, stock and costing as the single source of truth.

Items → Faire listings
Orders → ERP sales orders
Inventory & cost feeds
Commission & fee postings
Settlement & payout reporting
Business Central · NetSuite · SAP · Odoo · Sage · Acumatica · ERPNext

OMS, WMS & 3PL

Connecting your warehouse or 3PL routes each Faire order to the right facility, and closes it with carrier, tracking and cost.

Order routing per warehouse
Picklists & carton-level packing
Multi-warehouse availability
Tracking captured at dispatch
Commercium OMS · ShipStation · ShipHero · Custom WMS · 3PL systems

Shipping & carriers

Connecting shipping covers the “ship on your own” path end to end, label, tracking and the shipping charge that Faire reimburses.

Label generation per order
Carrier & service mapping
Multi-parcel wholesale cartons
Cost captured and sent to Faire
UPS · FedEx · USPS · DHL · Royal Mail · Australia Post · Sendle

Accounting platforms

Connecting accounting keeps Faire sales, commission, fees and shipping reimbursements matched to your books.

Invoices per wholesale order
Commission & new-customer fees
Shipping reimbursement lines
Payout reconciliation
Xero · QuickBooks · MYOB · Business Central · NetSuite

POS & other channels

Connecting POS and your other marketplaces brings every sale into the same stock pool, so a wholesale order never oversells the shop floor.

Store stock in the Faire pool
Per-channel safety buffers
Location-level visibility
One plan for every channel
Square · Lightspeed · Shopify POS · Amazon · eBay · Etsy · TikTok Shop
Architecture

Your systems, Commercium, and the Faire REST API

Commercium sits between your commerce stack and Faire, mapping, transforming and scheduling every product, inventory, order, shipment, shipping charge and settlement over Faire’s REST API.

Your systems

Ecommerce, ERP, OMS, WMS, 3PL, POS, shipping, accounting

Commercium

Catalogue mapping, transformation, scheduling, validation, retry & monitoring

Faire REST API

Products, inventory, orders, shipments, shipping charges, settlements

Products out
Catalogue in store / ERP / PIMCommercium: taxonomy, variants, prepacks, wholesale & retail priceFaire listings
Inventory out
ERP / WMS / POS stockCommercium: pooling, buffers, MOQ rulesFaire availability
Orders in
Faire wholesale orderCommercium: validate, transform, de-duplicateStore / ERP / OMS sales order
Shipment out
Warehouse / 3PL dispatchCommercium: carrier, tracking & carton mappingFaire shipment confirmation
Shipping charges out
Label cost from your carrierCommercium: cost per order & parcelFaire reimbursement on payout
Settlements in
Faire payoutCommercium: commission, fees, reimbursementsERP / accounting reconciliation

Wholesale and retail run on the same catalogue and the same stock. Commercium holds the rules that keep them apart, pricing, minimums, buffers and lead times, so Faire behaves like another channel of the business you already run, not a separate one.

Overview

Every Faire flow we support, in one connection

We support Product, Inventory, Orders, Shipment, Settlements & Shipping Charges for Faire, over Faire’s REST API, against your brand account.

Product sync

Create and maintain Faire listings, variants and prepacks from your own catalogue, wholesale and retail pricing included.

Inventory sync

Near real-time stock updates by SKU, pooled across every channel you sell on.

Orders sync

Faire orders pulled and written into your store, ERP, OMS or WMS as wholesale sales orders.

Shipment sync

Dispatch, carrier and tracking submitted back to Faire the moment the warehouse ships.

Shipping charges sync

Your actual shipping cost sent back to Faire with the shipment, so reimbursement lands on your payout.

Settlements sync

Payouts, commission, fees and shipping reimbursements reconciled into your accounting system.

6 flows
Product, inventory, orders, shipment, shipping charges & settlements
REST API
Faire External API, direct, no CSV uploads or portal work
5–10 min
Order, shipment & settlement sync cadence
Net 60
Faire carries retailer terms, you are paid on your payout schedule
Available integrations

Everything Commercium connects to your Faire brand account

Run Faire alongside your own store, your ERP and every other channel you sell on, through the same application, on the same plan.

Systems you can connect

Ecommerce platforms

Other marketplaces

Amazon eBay Etsy Walmart TikTok Shop Temu Mirakl operators Dsco

OMS, WMS & 3PL

Commercium OMS ShipStation ShipHero Amazon MCF 3PL systems Custom WMS

Shipping & carriers

UPS FedEx USPS DHL Royal Mail Australia Post Sendle Veeqo

Accounting & POS

Xero QuickBooks MYOB Square Lightspeed Shopify POS
Faire flows we automate

Product sync

Create listings from your catalogue
Variants, options, images & copy
Prepacks & case packs
Wholesale and retail (MSRP) pricing
Order minimums & lead times
Listing error queue with reasons

Inventory sync

Near real-time quantity updates by SKU
Pooled multi-warehouse availability
Safety buffers for wholesale vs retail
Automatic zero-out at stockout
Backorder & make-to-order handling
Overselling protection

Order sync

Faire orders pulled every few minutes
Written to store, ERP, OMS or WMS
Retailer & address transformation
Marketplace and Faire Direct orders
Cancellations & item-level changes
Duplicate-order protection

Shipment sync

Dispatch confirmation from your WMS
Carrier & tracking submitted to Faire
Multi-parcel and split shipments
Packing slips & carton labels
Ship-by-date monitoring

Shipping charges

Actual label cost captured at dispatch
Cost sent to Faire with the shipment
Multi-carton cost aggregation
Reimbursement tracked to the payout
Variance flagged when capped

Settlement sync

Payout statements pulled automatically
Commission & new-customer fees split out
Shipping reimbursements matched
Journals posted to ERP or accounting
Per-order reconciliation trail
Selling somewhere we haven’t listed?

Commercium supports 200+ marketplaces, ecommerce platforms, ERPs, shipping providers, accounting systems and fulfilment platforms, most of them connectable for free on your existing plan.

Explore all integrations
About the platform

What Faire is, and what selling on it actually involves

Faire is a B2B wholesale marketplace where independent retailers discover and reorder from brands. Brands hold their own stock and ship their own orders; Faire handles discovery, checkout, retailer payment terms and returns, and exposes the whole relationship through a REST API.

2017
Faire founded, San Francisco, wholesale B2B
100k+
Brands selling to independent retailers worldwide
Net 60
Payment terms Faire extends to eligible retailers
REST API
Faire External API for brand product, order & shipment data
What to know about Faire

A wholesale marketplace, not a consumer one

Faire connects brands with independent retailers, boutiques, gift shops, grocers, salons and homeware stores. Buyers must be verified retail businesses, so every order is a wholesale order at wholesale pricing, usually with a minimum.

Faire carries the payment risk

Eligible retailers get 60-day payment terms and free returns on opening orders, while the brand is paid on its own payout schedule. That underwriting is a large part of what the commission buys.

Discovery is the product

Retailers browse Faire the way consumers browse a marketplace. Your brand page, imagery, lead time and minimums are merchandising, which is why catalogue quality matters more here than on a channel where buyers search for a known SKU.

Prepacks, minimums and case packs

Wholesale catalogues carry structures retail catalogues do not: case packs, assorted prepacks, order minimums, per-retailer terms and a wholesale price alongside the suggested retail price.

Brands fulfil their own orders

You ship each order yourself, either using a Faire-generated label or your own carrier account. Faire expects a ship-by date, tracking and, when you ship on your own, the shipping cost.

An API built for brand systems

Faire’s External API covers products and variants, inventory by SKU, orders, shipments and returns, with idempotency tokens on writes and OAuth for newer integrations, which is what makes a clean two-way sync possible.

How selling on Faire works

From brand application to payout

Brands apply and are approved, then publish a wholesale catalogue with pricing, minimums and lead times. Retailers order, the brand ships, Faire pays the brand and collects from the retailer on its terms. Everything after approval is data movement, which is the part Commercium takes over.

Your catalogueCommerciumFaire brand pageRetailer order
Brand lifecycle on Faire
1Apply as a brand and get approved
2Build your brand page, lead time & minimums
3Publish your wholesale catalogue
4Receive orders from retailers
5Ship and submit tracking
6Get paid on your payout schedule
What Faire charges brands
15%

Marketplace orders

Standard commission on orders from retailers Faire introduced you to, first order and reorders alike.

+ one-time

New customer fee

A one-off charge the first time a retailer discovers you on the marketplace: a flat $10 for North American brands, or a 10% referral fee for brands outside North America (25% all-in on that first order).

0%

Faire Direct orders

Retailers you bring yourself through your own Faire Direct link order at 0% commission, you still pay payment processing.

Rates are Faire’s published brand pricing and can change, always confirm the current terms in your Faire brand account. Commercium reads what Faire actually charged on each payout, so your books follow the real numbers rather than an assumed rate.

The Faire API surface we work with
ProductProducts & variantsListings created from your catalogue with options, images, prepacks, wholesale price and suggested retail price. Batch price updates by SKU.
InventoryAvailability by SKUQuantity published near real-time from the systems that own your stock, with buffers that protect your DTC channel.
OrdersOrder retrieval & stateNew orders pulled on a short cycle with retailer, address and item detail, then transformed into orders in your store, ERP, OMS or WMS.
ShipmentShipment & trackingCarrier, service, tracking and carton detail submitted when the warehouse dispatches, including multi-parcel and split shipments.
ShippingShipping chargesYour actual shipping cost recorded against the order so Faire can reimburse it on your payout, up to the approved amount.
SettlementPayouts & feesPayout lines, commission, new-customer fees and reimbursements captured and reconciled into your accounting system.
Already have Faire API access?

Bring your credentials and your catalogue source and we will publish a test batch, import a live order and run the shipping-charge write-back with you on the same call.

Book a demo
How it works

From demo to a live Faire wholesale channel

Six steps from the first conversation to a controlled go-live — credentials, platform connections, mapping and a real order dry run before your catalogue goes live.

Step 1 of 6

Book a demo & scope the setup

Tell us what you sell wholesale, which systems hold your catalogue, stock, orders and finance data, and whether you run Faire alongside a DTC store or other marketplaces. We walk the whole integration on a live call and tell you what your setup will actually look like.

Which flows you need, product, inventory, orders, shipment, shipping charges, settlements
Where orders should land: store, ERP, OMS or WMS
Wholesale vs retail pricing and stock policy
Plan category confirmed before you subscribe
Step 2 of 6

Get your Faire API credentials

Faire’s External API is available to brands through the Faire developer portal and brand support. Depending on your account you will either hold an API access token or authorise Commercium through Faire’s OAuth flow. We give you the exact wording to send Faire so nothing is missing.

Confirm your brand account and brand ID
Request API access from Faire brand / integrations support
Token or OAuth authorisation, whichever your account uses
Keep credentials in one place; we never ask for your Faire password
Step 3 of 6

Connect Faire in Commercium

Add Faire as a channel in Commercium, paste the credentials and pick the flows you want live. The connection is validated immediately, we pull your brand profile and a sample of existing products and orders so you can see real data before anything is published.

Add channel → Faire → paste token or authorise
Select flows and sync cadence per flow
Validation pulls brand profile, products and recent orders
Nothing is published until you switch product sync on
Step 4 of 6

Connect your other platforms

Connect the systems Faire has to talk to, your ecommerce store, ERP, OMS, WMS, POS, shipping accounts and accounting platform. Most platforms connect on your existing plan, and your integration engineer does this with you rather than handing you documentation.

Ecommerce, ERP, OMS, WMS and POS connections
Carrier accounts for labels and shipping cost capture
Accounting platform for invoices, fees and settlements
Multiple Faire brand accounts on the same subscription
Step 5 of 6

Map catalogue, pricing & operations

We map it once so every listing and every order follows the same rules: SKU identity, Faire categories and attributes, variants and prepacks, wholesale and retail pricing, order minimums, warehouses, carriers, tax treatment and how commission and fees post to your books.

SKU identity matched between Faire and your ERP
Category, attribute, variant and prepack mapping
Wholesale & retail price rules, MOQ and lead times
Warehouse routing, carrier mapping and cost capture
Commission, fee and settlement posting rules
Step 6 of 6

Test, publish & go live

We publish a controlled batch of products first, then run a real order end to end, import, dispatch, tracking, shipping charge and settlement, before the full catalogue goes live. After go-live your sync is monitored, with alerts and a retry queue you can see.

Test batch published and reviewed listing by listing
Live order imported, shipped and reimbursed as a dry run
Full catalogue switched on in controlled waves
Monitoring, alerts and error queue with reasons
Field experience

What we learnt while integrating Faire for our users

Working notes from live Faire operations, the things that decide whether a wholesale channel runs quietly, and how each one became automation inside Commercium.

Most brands ship Faire orders themselves, and want the shipping money back

Faire gives brands two ways to fulfil: print a Faire label, or ship on your own with your own carrier account. Brands with negotiated carrier rates, unusual carton sizes or a 3PL almost always choose their own label, and then have to enter the shipping cost and tracking number on every order to be reimbursed on the payout. Commercium captures the real label cost at dispatch, aggregates multi-parcel shipments, sends cost and tracking back with the shipment and then matches what Faire actually reimbursed on the payout.

Label cost captured at dispatch
Multi-carton orders aggregated
Cost sent with the tracking number
Reimbursement matched on the payout
Variance flagged when it is capped
Shipping-charge path
1Warehouse dispatches with your carrier
2Label cost & tracking captured
3Sent to Faire with the shipment
4Reimbursed on your Faire payout
5Matched to the order in your books

What you pay Faire depends on who the retailer is

Faire’s commission is not one number across your order book. Orders from retailers the marketplace introduced carry the standard commission, with a one-off new-customer fee on that retailer’s first order. Retailers you bring in yourself through Faire Direct carry no commission at all. Commercium reads the fees Faire actually charged on each payout line and posts commission, new-customer fees, reimbursements and processing separately into your accounts.

Commission per order
One-off new-customer fees
Faire Direct orders at 0%
Shipping reimbursements
Payment processing by payout speed
Assumed from order value
1One flat rate applied
2Fees found at month end
3Margin restated after the fact
With Commercium
1Actual fees read per payout line
2Posted per order to your books
3Net margin correct on day one

Catalogue quality is the channel

Retailers discover brands on Faire by browsing, so images, titles, variant structure, minimums and lead time are doing the selling. Commercium republishes changes from your store, ERP or PIM and shows you exactly which listings failed and why.

Controlled republish
1Change detected in your catalogue
2Affected SKUs batched
3Published to Faire in waves
4Result confirmed per SKU
5Failures queued with reasons

Wholesale can empty your retail shelf

A single wholesale order moves more units than a week of DTC. We publish from the system that owns stock with a wholesale-specific buffer, so one channel cannot strip the other.

Prepacks and minimums are catalogue structure, not notes

Case packs, assorted prepacks and order minimums change what a “unit” means. Modelling them properly in the mapping keeps ERP quantities and Faire quantities the same number.

Two prices, one product

Faire needs a wholesale price and a suggested retail price. Holding that as a rule per channel rather than a typed value stops margin drift when you run a DTC promotion.

Ship-by dates are a merchandising signal

Your stated lead time appears on your brand page and sets retailer expectation. Wiring shipment confirmation to the warehouse dispatch event keeps the promise and the data in step.

Reorders are where the money is

The economics of Faire improve with every reorder from the same retailer, so in-stock accuracy, fast dispatch and correct tracking are commercial levers, not hygiene.

Get API access sorted before the build

API access for brands runs through Faire’s developer portal and brand support. Starting that conversation on day one keeps a Faire go-live measured in days rather than weeks.

Working notes from our integration team, we update this section as Faire’s requirements change.

Sell on Unlimited Channels Without Adding Connector Subscriptions

  • check Icon 28-day Free Trial
  • check Icon No Credit Card Required
  • check Icon No Commitment
  • check Icon Enterprise level security

E-commerce Pricing

Pro Seller Plan

49.95/Month

OR

499.50/Year

Features include:
  • 300 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 3,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
  • Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
  • Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
  • Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
  • Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
  • Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
  • AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
  • Unlimited Users You can add all of your team members to manage our software.
  • Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
  • Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
  • Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
  • Priority Email Support We provide 24X7 Email support.
  • Live Chat Support We provide 12x5 Live chat support.
Pro Seller Plus Plan

79.95/Month

OR

799.50/Year

Features include:
  • Pro Seller Plan &
  • 600 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 6,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
  • Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
  • Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
Elite Seller Plan

139.95/Month

OR

1,399.50/Year

Features include:
  • Pro Seller Plus Plan &
  • 1,200 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 15,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
  • Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Elite Seller Plus Plan

229.95/Month

OR

2,299.50/Year

Features include:
  • Elite Seller Plan &
  • 2,400 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 30,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Super Seller Plan

389.95/Month

OR

3,899.50/Year

Features include:
  • Elite Seller Plus Plan &
  • 6,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 60,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Super Seller Plus Plan

599.95/Month

OR

5,999.50/Year

Features include:
  • Super Seller Plan &
  • 12,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 1,20,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Custom Plan

Custom Pricing

OR

Contact For Pricing

Features include:
  • Super Seller Plus Plan &
  • Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings (As per your plan) Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Note:

No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.

Your existing channel orders will not be deducted against your plan order limit.

The economic advantage

Your Integration Costs Shouldn't Multiply as You Grow

Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.

As you grow Traditional approach Commercium
Add another marketplace Buy another connector Included
Add another store Buy another connector Included
Add warehouse / 3PL Add another integration Included
Add shipping systems Add another integration Included
Need routing & automation Add more software Included
Need centralized operations Add an OMS Built in

Read Full Reviews

FAQ'S

Faire questions, answered

Technical questions about how the Faire integration works, and general questions about running on Commercium.

Can Commercium create products on Faire?
Yes. Product sync is available for Faire, so Commercium creates and maintains your Faire listings from your own catalogue, variants, options, images, descriptions, prepacks, wholesale price and suggested retail price, along with order minimums and lead times.
Can Faire orders be sent to my ERP?
Yes. Faire orders can be transformed and sent to supported ERP, ecommerce, OMS, WMS, accounting or fulfilment systems, with shipment confirmation, tracking and shipping charges flowing back to Faire from the same connection.
Can Commercium help new Faire sellers?
Yes. Commercium works with businesses during onboarding to prepare product data, connect systems, configure mappings and establish operational workflows, including getting your wholesale catalogue, pricing, prepacks and minimums into shape before your brand page goes live.
Can I connect more than one seller account of Faire using Commercium?
Yes, you can add as many seller accounts as you want while remaining on your same plan using Commercium. You only upgrade when you cross your plan's order limits.
What are the next steps to connect Faire using Commercium?
Six steps. First, book a demo and scope your setup, which flows you need, where orders should land, and how wholesale pricing and stock should behave against your other channels. Second, get your Faire API credentials from Faire's developer portal and brand support; we give you the exact wording to send. Third, add Faire as a channel in Commercium and validate the connection against your live brand data. Fourth, connect your other platforms, ecommerce, ERP, OMS, WMS, POS, carriers and accounting. Fifth, map catalogue, pricing and operations: SKU identity, categories and attributes, variants and prepacks, wholesale and retail price rules, warehouses, carriers and fee posting. Sixth, we publish a controlled test batch, run a live order end to end including the shipping-charge write-back, then switch the full catalogue on and monitor it.
How do I get Faire API credentials?
Faire provides brand API access through its developer portal and brand support team. Depending on your account you will either use an API access token or authorise Commercium through Faire's OAuth flow. Faire applies eligibility criteria to API access, so it is worth starting that request on day one, in parallel with catalogue preparation.
Can Commercium send my shipping charges back to Faire?
Yes. When you ship on your own carrier account, Commercium captures the actual label cost at dispatch, aggregates multi-parcel shipments and sends the cost back to Faire with the tracking number so it can be reimbursed on your payout. We then match what Faire actually reimbursed against what you paid and flag the difference when the approved amount is lower.
Does Commercium reconcile Faire settlements, commission and fees?
Yes. Settlement sync pulls your Faire payout statements and splits them into commission, one-off new-customer fees, shipping reimbursements and payment processing, then posts them per order into your ERP or accounting platform, so your net margin reflects what Faire actually charged rather than an assumed rate.
How does Commercium handle prepacks, case packs and order minimums?
They are modelled in the mapping rather than written into the description. Commercium translates between the unit your ERP holds and the pack structure Faire sells, so quantities, availability and order minimums stay consistent on both sides and a prepack order decrements the right number of units from stock.
Can I sell wholesale on Faire and direct-to-consumer from the same stock?
Yes, and this is the most common setup. Commercium publishes availability from the system that owns your stock, ERP, WMS, store or POS, with a wholesale-specific safety buffer, so a large Faire order cannot oversell your retail channel, and separate price rules keep your wholesale and retail pricing independent.
Is there a free trial available?
Yes. Commercium offers a 28-day free trial, and no credit card is required to get started.
Can I sell on multiple marketplaces using Commercium?
Yes. Commercium supports more than 200 marketplaces, retailers, ecommerce platforms, ERPs, and other commerce systems.

You can connect and manage multiple sales channels through a single Commercium subscription without purchasing a separate connector for each platform. Some enterprise and ERP integrations may require a higher-tier plan.
Does every order I receive on any channel get counted against my plan order limit?
No, we only count those orders against your plan order limit that you receive via sales channels that you have connected using Commercium.

For example, suppose you already sell through Shopify and use Commercium to connect three additional marketplaces. In that case, only orders received from those three marketplaces will count toward your Commercium order limit. Your existing Shopify orders will not be counted unless Shopify is also connected to Commercium as a sales channel for order processing.

Most supported platforms can be added without paying a separate per-connector fee, provided they are covered by your current plan category.
How frequently does the data sync happen between the connected platforms?
Inventory sync happens near real-time. Most other data including products, prices, orders, fulfilment updates, and tracking information is typically synchronized within 5-10 minutes.
What happens when I cross my plan limit?
Once you cross your plan limit, your data sync remains active & everything keeps working as usual. We send you a monthly overage invoice that you can pay from within your Commercium portal within 7 days of the invoice issue date.

You can also upgrade to a higher plan later if continuously cross your plans limits because it saves you money since higher volume plans costs less.
Can I connect my shipping platform with Commercium?
Yes. Commercium supports shipping, fulfilment, and 3PL platforms such as ShipStation, Veeqo, ShipHero, Amazon MCF, and others.

This allows you to send orders for fulfilment and synchronize shipment and tracking information with your connected sales channels.
Can I connect my ERP & Account software too with Commercium?
Yes. Commercium supports accounting platforms such as QuickBooks and Xero, as well as ERP systems including Microsoft Dynamics 365 Business Central, Odoo, Acumatica, NetSuite, and others.

These integrations can synchronize products, inventory, pricing, orders, fulfilment information, and accounting data, depending on the capabilities of each connected system.
What kind of support does Commercium offers?
Commercium provides support through chat, phone calls, screen-sharing sessions, and WhatsApp. Every plan also includes free onboarding to help you configure your account and connected platforms.

The support channels and service levels available may vary by plan.
Why there are 3 different types of pricing plans?
Commercium offers three pricing categories based on the types of systems included in your integration setup:

Ecommerce pricing applies when your setup includes only platforms classified as standard ecommerce integrations.

Enterprise pricing applies when your setup includes an enterprise marketplace, retailer, fulfilment network, or another platform classified as an enterprise integration.

ERP pricing applies when your setup includes an ERP system such as Business Central, Odoo, Acumatica, or NetSuite.

If your setup includes an Enterprise or ERP integration, the corresponding pricing category will apply. Our team can review your requirements and confirm the appropriate plan before you subscribe.
Still have a question about your setup?

Tell us your catalogue, your Faire brand account and your back-office systems, and we’ll tell you exactly what the integration looks like.

Talk to an integration specialist
Security & compliance

Commercium Is Enterprise Ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Why Commercium

One platform. 200+ commerce connections. No per-connector fees.

Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.

Connect More in a Few Clicks

Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.

Connections Add channel
3 of 200+

Advanced Features Included

Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.

Order routing Automation rules AI listings Repricing Virtual bundles

Connect Online & In-Store

Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.

Online storeEcommerce & marketplaces
CommerciumOne connected operation
Retail storePOS & in-store stock
One inventory pool
Get started

Build a reliable Faire wholesale operation

Connect Faire with your existing commerce systems and automate the flows that create the greatest operational pressure.

Product sync Inventory & price Order automation Shipment & tracking Shipping charges Settlements 200+ platforms
Partners

We Are In Official Integration Partnership With

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