Commercium

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Client: Vista Telecom

Industry: Telecommunications

Country: Netherlands

The Challenge

Vista Telecom faced a major challenge with the integration of Backmarket's with their WooCommerce platform. Their outdated system struggled to manage high transaction volumes, leading to inefficient processing, data discrepancies, and delayed customer orders. The misalignment between the two platforms impacted customer satisfaction, reducing the company's ability to scale and operate effectively in the competitive telecom market.

The Solution

To address the issue, we developed a integration that linked Vista Telecom's WooCommerce store with Backmarket's marketplace. The integration automated product listings, synchronized inventory in real time, and streamlined order processing. This eliminated manual input errors and ensured smooth communication between the platforms, enabling faster updates and improving overall efficiency.

Our team provided full-scale support, from planning and testing to implementation and monitoring. We ensured the new integration was fully optimized for the company's needs, maintaining a high level of security and scalability to meet future growth demands.

The Results

75% reduction in manual errors and order processing time.
30% increase in transaction capacity without extra resources.
Enhanced customer satisfaction with faster, more reliable services.

Conclusion

The seamless integration between Backmarket and WooCommerce significantly improved Vista Telecom's operational capabilities, providing a robust and scalable solution that helped them meet market demands efficiently.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

4.9 out of 5

Incredible App & Support Team

The Commercium team was so helpful in integrating our Shopify and Mirakl stores. They went above and beyond to make sure we know how to use their system and in answering all questions we had. The process was easy, simple and painless and I can't recommend Commercium enough!

Highly recommend Commercium team who…

Highly recommend Commercium team who set up a seamless Iconic > Shopify integration for our fashion store. The team are exceptionally helpful and will go above and beyond to help streamline your workflows, allowing you to focus on scaling and minimising manual processes. Highly satisfied and recommended.

I can recommend Commercium highly…

I can recommend Commercium highly enough! Their team played a crucial role in helping our platform seamlessly integrate with our clients’ systems. From the start, they demonstrated exceptional professionalism and deep technical expertise. They not only understood our unique needs but also delivered solutions that greatly improved our online operations. Communication team was clear, timely, and their attention to detail ensured everything went smoothly. Thanks to Commercium team, we’ve enhanced the efficiency of our client interactions and grown our business. If you’re looking for reliable, knowledgeable, and results-driven support, Commercium is the company to trust!

Outstanding Support Team

We are thrilled with our experience using this tool and the support team behind it. Their responsiveness is simply exceptional—every question or specific need is handled with care and speed. You can truly feel that they are committed to providing impeccable service and ensuring everything runs smoothly. The tool itself is efficient and intuitive, which has allowed us to streamline many processes. It saved us valuable time, all of this comes at a very reasonable price. We highly recommend this tool and the dedicated team supporting it.