The Challenge
Macprola, a leading refurbished electronics retailer, struggled to sync products and orders between Backmarket and Shopify. Manual operations resulted in inefficiencies, inventory mismatches, and delayed order processing, negatively affecting customer satisfaction.
The Solution
Commercium implemented a robust integration between Backmarket and Shopify. This enabled seamless product synchronization, automated inventory updates, and real-time order tracking. Custom workflows designed to suit Macprola’s specific requirements ensured smooth operations across both platforms.
The Results
- Efficiency Boost: Manual intervention reduced by 90%, saving significant time and resources.
- Inventory Accuracy: Real-time stock synchronization prevented overselling or stockouts.
- Order Management: Automated order processing improved fulfillment times and increased customer satisfaction by 25%.
- Scalability: Enhanced system scalability to handle increased order volumes without additional manpower.
Conclusion
By integrating Backmarket and Shopify, Commercium empowered Macprola to streamline its operations, deliver a better customer experience, and scale efficiently. The integration addressed operational bottlenecks and transformed workflows, setting the foundation for growth.
What Makes Us Different ?
Sell on Every Marketplaces with Commercium
No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.
True Omni Channel Experience
Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.
Utilize AI At
Scale
Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.
Our Proud Customers
Commercium is Enterprise-Ready!
We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.
GDPR Compliant
Our platform is designed to support GDPR compliance through strong data protection and security practices.
SOC 2 Type II Audited
Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.
Strong Encryption
We encrypt both data in transfer & at rest with AES 256 bit encryption.
Commercial Web Application Firewalls
We use commercial firewalls to safeguard your data ensuring 100% security of your digital assets.