Commercium

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Client: MacPro La

Industry: Refurbished Electronics

Country: United States of America

The Challenge

Macprola, a leading refurbished electronics retailer, struggled to sync products and orders between Backmarket and Shopify. Manual operations resulted in inefficiencies, inventory mismatches, and delayed order processing, negatively affecting customer satisfaction.

The Solution

Commercium implemented a robust integration between Backmarket and Shopify. This enabled seamless product synchronization, automated inventory updates, and real-time order tracking. Custom workflows designed to suit Macprola’s specific requirements ensured smooth operations across both platforms.

The Results

Efficiency Boost: Manual intervention reduced by 90%, saving significant time and resources.
Inventory Accuracy: Real-time stock synchronization prevented overselling or stockouts.
Order Management: Automated order processing improved fulfillment times and increased customer satisfaction by 25%.
Scalability: Enhanced system scalability to handle increased order volumes without additional manpower.

Conclusion

By integrating Backmarket and Shopify, Commercium empowered Macprola to streamline its operations, deliver a better customer experience, and scale efficiently. The integration addressed operational bottlenecks and transformed workflows, setting the foundation for growth.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

Rated 4.3 out of 5 Stars

Outstanding Support & Tailored Solutions

The Commercium team is incredibly patient and responsive. They customized our setup to fit our needs and always take concerns seriously, ensuring effective solutions. A truly reliable partner!

Exceptional Support & Efficiency

The support team is highly responsive, ensuring smooth operations with quick solutions. The tool is intuitive, streamlining processes and saving time—all at a great price. Highly recommended!

Highly Recommended for Seamless Integration

Commercium’s team excels in professionalism and technical expertise. They understood our needs, delivered effective solutions, and improved our operations. Clear communication and attention to detail made the process smooth. A trusted partner for business growth!

Seamless Integration & Support

The Commercium team made connecting our Shopify and Mirakl stores effortless. Their support was exceptional, ensuring we understood everything. Highly recommended!