Legal

Privacy Policy

How ConstaCloud collects, uses, and protects your personal data.

Constacloud Private Limited respects the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and secure your personal data when you use our software as a service (SaaS).

Information we collect:

We collect several types of information for various purposes to provide and improve our Service to you. Here's a breakdown of the information we collect:
Data You Provide:
  • Contact information: This includes your name and email address. We may also collect your phone number, but only if you choose to provide it (optional).
  • Billing information: If you subscribe to a paid plan, we will collect your company name and billing address to process your payment.
  • Usage data: We collect information about how you use our Service, such as the features you access, the data you store, and your interactions with the platform.
Data We Collect Automatically:
  • Log data: When you use our Service, we automatically collect information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URL, and device information.

Use of Your Information:

We use the information we collect for the following purposes:
  • 1. To provide and maintain the Service, including account creation, user authentication, and delivery of core functionalities.
  • 2. To improve and personalize the Service by analyzing usage data and tailoring the experience to your needs.
  • 3. perience to your needs. 3 To send you important information about the Service, such as updates, security alerts, and support messages.
  • 4. To send you marketing communications, but only with your prior consent. You can always opt out of receiving marketing emails by clicking the unsubscribe link in any email communication.
  • 5. To comply with legal obligations, such as tax laws or responding to court orders.

Data Sharing:

We are committed to protecting your privacy and do not sell your personal data to any third party for marketing purposes. However, we may share your information with trusted third-party vendors who provide us with essential services to operate our business, such as:
  • 1. Data storage providers
  • 2. Analytics providers
  • 3. Customer support platforms
These vendors are obligated by contract to maintain the confidentiality and security of your data and use it only for the specific purposes we have authorized.
We may also disclose your information if required by law, to protect our rights or property, or to prevent fraud or other harmful activities.

Data Retention:

We will retain your personal data for as long as your account is active or as needed to provide you with the Service. We may also retain certain information for legal compliance, resolving disputes, and enforcing our agreements.

Your Rights:

Under the General Data Protection Regulation (GDPR) and other applicable data privacy laws, you have certain rights regarding your personal data.

These rights include:

  • 1. The right to access your personal data and obtain a copy of it.
  • 2. The right to rectify any inaccuracies in your personal data.
  • 3. The right to request the erasure of your personal data, subject to certain limitations.
  • 4. The right to restrict the processing of your personal data.
  • 5. The right to object to the processing of your personal data for marketing purposes.
  • 6. The right to data portability, which allows you to request your data in a transferable format.
You can exercise these rights by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.

Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include using secure servers, encrypting data in transit and at rest, and implementing access controls. However, no internet transmission or electronic storage method is 100% secure.

Children's Privacy:

Our Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.

Cookies and Other Tracking Technologies:

We may use cookies and other tracking technologies (such as web beacons and pixel tags) to collect and store certain information about your use of our Service. This information may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on those pages. We use this information to improve the performance and functionality of our Service, personalize your experience, and understand how users interact with our Service.
You can control your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies. However, blocking cookies may affect certain functionalities of our Service.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices.

Contact Us:

We may update this Privacy Policy from time to time to reflect changes in our practices.