The Challenge

Urban Technologies, a leading UK-based online retailer of electronics and smart accessories, faced challenges managing product listings, orders, and inventory across Shopify, Amazon, and eBay. Manual syncing caused stockouts, overselling, and delays in fulfilling orders, leading to customer complaints and revenue loss.

The Solution

Commercium implemented a unified commerce solution connecting Shopify with Amazon, eBay, and other marketplaces. Through a centralized dashboard, product data, stock levels, and order tracking were automatically synced across all platforms in real time. Our team ensured seamless mapping of SKUs, categories, and fulfillment logic to align with Urban Technologies’ operational structure. The system also supported dynamic stock buffers and automated fulfillment rules, reducing human errors.

The Results

After integration, Urban Technologies saw a 42% drop in order processing time and a 60% reduction in overselling incidents. Order accuracy improved across all marketplaces, and customer satisfaction scores increased significantly. The business also saved substantial staff hours that were previously spent manually updating listings and stock levels.

Conclusion

With Commercium’s solution, Urban Technologies successfully scaled its multichannel operations without increasing overhead. The automated workflows provided full visibility and control, enabling the team to focus on marketing and growth.

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What Makes Us Different ?

Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

Rated 4.8 out of 5 Stars

Outstanding Support & Tailored Solutions

The Commercium team is incredibly patient and responsive. They customized our setup to fit our needs and always take concerns seriously, ensuring effective solutions. A truly reliable partner!

Exceptional Support & Efficiency

The support team is highly responsive, ensuring smooth operations with quick solutions. The tool is intuitive, streamlining processes and saving time—all at a great price. Highly recommended!

Highly Recommended for Seamless Integration

Commercium’s team excels in professionalism and technical expertise. They understood our needs, delivered effective solutions, and improved our operations. Clear communication and attention to detail made the process smooth. A trusted partner for business growth!

Seamless Integration & Support

The Commercium team made connecting our Shopify and Mirakl stores effortless. Their support was exceptional, ensuring we understood everything. Highly recommended!