The Challenge
Urban Technologies, a leading UK-based online retailer of electronics and smart accessories, faced challenges managing product listings, orders, and inventory across Shopify, Amazon, and eBay. Manual syncing caused stockouts, overselling, and delays in fulfilling orders, leading to customer complaints and revenue loss.
The Solution
Commercium implemented a unified commerce solution connecting Shopify with Amazon, eBay, and other marketplaces. Through a centralized dashboard, product data, stock levels, and order tracking were automatically synced across all platforms in real time. Our team ensured seamless mapping of SKUs, categories, and fulfillment logic to align with Urban Technologies’ operational structure. The system also supported dynamic stock buffers and automated fulfillment rules, reducing human errors.
The Results
After integration, Urban Technologies saw a 42% drop in order processing time and a 60% reduction in overselling incidents. Order accuracy improved across all marketplaces, and customer satisfaction scores increased significantly. The business also saved substantial staff hours that were previously spent manually updating listings and stock levels.
Conclusion
With Commercium’s solution, Urban Technologies successfully scaled its multichannel operations without increasing overhead. The automated workflows provided full visibility and control, enabling the team to focus on marketing and growth.
What Makes Us Different ?
Sell on Every Marketplaces with Commercium
No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.
True Omni Channel Experience
Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.
Utilize AI At
Scale
Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.
Our Proud Customers
Commercium is Enterprise-Ready!
We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.
GDPR Compliant
Our platform is designed to support GDPR compliance through strong data protection and security practices.
SOC 2 Type II Audited
Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.
Strong Encryption
We encrypt both data in transfer & at rest with AES 256 bit encryption.
Commercial Web Application Firewalls
We use commercial firewalls to safeguard your data ensuring 100% security of your digital assets.