Commercium
The Challenge
Top Brand Outlet faced challenges in managing its expanding e-commerce operations. With a growing inventory of branded products, the outlet aimed to tap into new marketplaces to increase sales. Secret Sales, a popular platform for discounted luxury items, was an ideal channel. However, synchronizing inventory, orders, and product listings between Veeqo—its existing inventory management system—and Secret Sales was complex and time-consuming. Manual updates led to errors like overselling and stock discrepancies, affecting customer satisfaction and operational efficiency.
The Solution
A custom API integration between Veeqo and Secret Sales was developed to address these challenges. This solution automated the data flow between the two platforms, ensuring real-time synchronization of:
Inventory Levels: Stock quantities in Veeqo were automatically updated on Secret Sales, preventing overselling and stockouts.
Order Management: Orders placed on Secret Sales were instantly imported into Veeqo, streamlining fulfillment processes.
Product Listings: New products added to Veeqo could be seamlessly listed on Secret Sales with accurate descriptions and images.
The integration was designed to be scalable and user-friendly, requiring minimal technical expertise from the Top Brand Outlet team. It also included error-handling mechanisms to promptly alert the team of any synchronization issues.
The Results
The implementation of the API integration yielded significant benefits:
Operational Efficiency: Automation reduced manual data entry by 85%, allowing the team to focus on strategic tasks.
Accuracy: Real-time updates eliminated stock discrepancies, reducing customer complaints related to inventory issues by 70%.
Sales Growth: With streamlined processes, the outlet expanded its product range on Secret Sales, resulting in a 40% increase in sales within three months.
Customer Satisfaction: Faster order processing and accurate stock information enhanced the customer experience, leading to positive reviews and repeat business.
Conclusion
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Testimonials
What our users are saying
We strive for excellence & are committed to streamline the business of our users.
Outstanding Service: Iconic Integration
The team at Constacloud have provided outstanding service over the past 3 months setting up and maintaining our account. Their Iconic integration syncs orders almost instantly and any issues are promptly addressed by the team before we get a chance to report them.
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Sockdaily
Absolutely fabulous team to work with, providing a great service.
We have been working closely with Arpita and the team as they are providing us with connections between our shopify store and Etsy, NOTHS and The Range marketplaces. The team have been so helpful, keeping me up to date with their progress, and always responding to any queries within the hour. They are not afraid of a challenge and have taken onboard all suggestions I have made. Absolutely fabulous team to work with, providing a great service.
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SIENNA GLASS
Outstanding Service and Expertise!
I am thoroughly impressed with the services provided by Commercium by ConstaCloud for integrating The Range into my Shopify store. The team is incredibly attentive, highly skilled in their field, and promptly addresses any issues that arise. Their professionalism and dedication have exceeded my expectations. I am extremely satisfied and would highly recommend their services to anyone looking for a seamless integration experience. Thank you, ConstaCloud!
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GRKN Studios Management LTD
Everything works great as expected.
Everything works great as expected.
Chotto Furniture
Incredible App & Support Team
The Commercium team was so helpful in integrating our Shopify and Mirakl stores. They went above and beyond to make sure we know how to use their system and in answering all questions we had. The process was easy, simple and painless and I can't recommend Commercium enough!
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Ryan Casale
Highly recommend Commercium team who…
Highly recommend Commercium team who set up a seamless Iconic > Shopify integration for our fashion store. The team are exceptionally helpful and will go above and beyond to help streamline your workflows, allowing you to focus on scaling and minimising manual processes. Highly satisfied and recommended.
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Louise
I can recommend Commercium highly…
I can recommend Commercium highly enough! Their team played a crucial role in helping our platform seamlessly integrate with our clients’ systems. From the start, they demonstrated exceptional professionalism and deep technical expertise. They not only understood our unique needs but also delivered solutions that greatly improved our online operations. Communication team was clear, timely, and their attention to detail ensured everything went smoothly. Thanks to Commercium team, we’ve enhanced the efficiency of our client interactions and grown our business. If you’re looking for reliable, knowledgeable, and results-driven support, Commercium is the company to trust!
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Arsalan Shaik
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