TikTok Shop integration &
social commerce automation
Commercium connects TikTok Shop to your ecommerce store, ERP, OMS, WMS, shipping and accounting systems. It syncs products, inventory, orders, shipments, cancellations, price and attribute updates, refunds and settlements, for Fulfilled by TikTok (FBT) orders and seller-fulfilled orders shipped with TikTok Shipping labels, a 3PL or your own carrier.
28-day free trial. No credit card. Authorise through TikTok Shop. We never ask for your password.
What Commercium solves for TikTok Shop sellers
Commercium connects TikTok Shop with ecommerce, OMS, ERP, WMS, shipping and accounting platforms. Products, inventory, orders, labels, shipments, refunds and settlements stay in sync across all of them.
Fast-moving demand on top of disconnected systems
TikTok Shop demand comes from short videos, LIVE streams and creator affiliates, so one post can move a week of stock in an hour. Without one integration, keeping listings, stock, orders and payouts accurate is manual work done under pressure.
E-commerce platforms
Connect your store to TikTok Shop to list its catalog there, then run one product set and one stock pool for both.
ERP systems
Connect your ERP to turn TikTok Shop orders into sales orders and keep stock, cost and finance in one source of truth.
OMS, WMS & 3PL
Connect your warehouse or 3PL to route each seller-fulfilled order to the right location and close it with a tracking number.
Shipping & carriers
Ship with TikTok Shipping labels or your own carrier accounts, and get tracking into TikTok Shop without copying numbers by hand.
Accounting platforms
Connect accounting to match TikTok Shop sales, refunds, fees, commission and payouts to your books.
Other channels & POS
Connect your other marketplaces and POS so every sale draws from one stock pool and a TikTok Shop spike never oversells another channel.
Everything Commercium connects to your TikTok Shop account
Run TikTok Shop alongside your own store, your ERP and every other channel you sell on, all in one application and on one plan.
E-commerce platforms
POS platforms
Shipment platforms
OMS platforms
ERP platforms
3PL platforms
Product sync
Inventory sync
Order sync
Shipment sync
Cancellation sync
Price update sync
Attribute update sync
Refund & settlement
Commercium supports 200+ marketplaces, ecommerce platforms, ERPs, shipping providers, accounting systems and fulfilment platforms. You can connect most of them on your existing plan at no extra cost.
What TikTok Shop is, and what selling on it involves
TikTok Shop is TikTok's in-app marketplace. Buyers discover products through short videos, LIVE streams and creator recommendations, then check out without leaving the app. Sellers list through Seller Center or the TikTok Shop Partner API, and either ship orders themselves or use Fulfilled by TikTok.
Social commerce inside TikTok
Buyers discover products in short videos, LIVE streams, the Shop tab and creator showcases, then check out in the app. Payment and order tracking happen inside TikTok too.
Creator affiliates sell for you
Sellers set commission rates through open or targeted affiliate plans, and creators feature products in videos and LIVE. The commission is deducted from the settlement for each affiliated order.
Separate regional shops
TikTok Shop runs separate regional markets, including the US, the UK, several Southeast Asian countries and a growing list in Europe and Latin America. Each shop has its own catalog, currency and rules.
Products go through review
TikTok reviews new products before they go live, and edits to key fields like the title, images or category go through review again. Some categories need certificates or qualifications first.
Several ways to fulfil
With Fulfilled by TikTok (FBT), TikTok stores and ships your stock from its warehouses. With seller fulfilment you ship yourself, using a TikTok Shipping label or your own carrier.
Shop Performance Score
TikTok rates shops on fulfilment and service, including late dispatch, seller cancellations, returns and buyer feedback. A low score can limit promotion, affiliate reach or new listings.
Setting up TikTok Shop in Commercium
Six steps from the first account to a controlled go-live, including authorisation, product matching and fulfilment setup.
Start your Commercium account
Start the 28-day free trial or book a demo. Tell us which TikTok Shop regions you sell in, whether you use FBT, and which systems hold your catalog, stock, orders and finance data.
Connect your TikTok Shop account
Add TikTok Shop as a channel and authorise Commercium on TikTok Shop's own consent page. Commercium receives a secure access token, so your password is never shared.
Import and match existing products
Commercium reads your existing TikTok Shop products and matches each SKU to your catalog, so live products keep their reviews and sales. Unmatched SKUs are listed for you to link or create.
Connect your other platforms
Connect the systems TikTok Shop needs to talk to: your store, ERP, OMS, WMS, shipping app and accounting platform. Most platforms connect on your existing plan.
Map categories, attributes and warehouses
Set the mapping once and every product follows it: categories, product attributes, size charts, brand, warehouses, shipping method, price rules and stock buffers.
Test and go live
We submit a controlled batch for TikTok review, run test orders, labels, cancellations and refunds, and check that a settlement statement reconciles. Then we switch on the full catalog.
What we learnt while integrating TikTok Shop for our users
Notes from live TikTok Shop integrations: the issues that decide whether a shop runs smoothly, and how we automated each one in Commercium.
Handling time is tight, so labels and tracking cannot wait
TikTok Shop expects seller-fulfilled orders to ship within the shop's handling time, and late dispatch counts against the Shop Performance Score. Buyers can also cancel shortly after ordering, so an order picked too early may already be cancelled.
Commercium imports orders as soon as they are ready to ship, generates the TikTok Shipping label or routes the order to your carrier, and uploads tracking at dispatch. Orders close to their deadline are flagged before they go late.
Settlements do not match order totals, so we break them down
A TikTok Shop payout combines product sales, seller and platform discounts, shipping fees, platform commission, affiliate commission, refunds and adjustments. A payout total on its own will not reconcile against your orders.
Commercium pulls each settlement statement and maps every line to its order, so your accounting system shows sales, fees, commission and refunds separately and every payout matches.
FBT and seller-fulfilled orders need different handling
Many sellers use FBT for fast-moving SKUs and ship the rest themselves. If both order types land in the same pick queue, FBT orders get shipped twice. If FBT stock is overwritten with warehouse quantities, listings go out of stock. Commercium checks the fulfilment type on every order and SKU and handles each one correctly.
Attributes decide whether a product passes review
Each category has required attributes, and some need certificates or brand authorisation. We validate against the category rules before submitting, so fewer products come back rejected.
Content edits send a product back to review
Changing a title, images or category can put a live product back into review. We keep price and stock pushes separate from content edits, so routine syncs do not take a listing offline.
Viral spikes need a buffer
A creator video or LIVE can sell hundreds of units in minutes. We push stock in near real time and recommend per-SKU buffers, so a spike does not oversell your other channels.
Discounts are split between seller and platform
An order price can include seller-funded and TikTok-funded discounts. We map them separately, so your ERP shows the real sale price and settlements still reconcile.
Sample orders are not sales
Free samples sent to creators arrive as zero-value orders. We flag them so they are fulfilled and reduce stock, but do not post as revenue.
Cancellation requests need a fast answer
Buyer cancellation requests on seller-fulfilled orders have to be answered in time. We bring them into your systems so the warehouse stops the order before it ships.
Returns go through seller approval
Return and refund requests arrive for review. We sync each request and its outcome, so stock is restocked and the refund is posted against the original order.
Seller SKUs must be unique
A duplicated seller SKU sends stock and orders to the wrong product. We check for duplicates across the shop before submitting or matching products.
Each region is its own shop
Selling in the US and UK means two shops with separate catalogs, currencies, prices and warehouses. We keep one source catalog and apply rules per shop.
Notes from our integration team. We update this section when TikTok Shop's requirements change.
Sell on Unlimited Channels Without Adding Connector Subscriptions
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28-day Free Trial
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No Credit Card Required
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No Commitment
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Enterprise level security
28-day Free Trial
E-commerce Pricing
Pro Seller Plan
49.95/Month
OR
499.50/Year
- 300 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Product Listings 3,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
- Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
- Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
- Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
- Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
- Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
- Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
- AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
- Unlimited Users You can add all of your team members to manage our software.
- Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
- Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
- Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
- Priority Email Support We provide 24X7 Email support.
- Live Chat Support We provide 12x5 Live chat support.
Pro Seller Plus Plan
79.95/Month
OR
799.50/Year
- Pro Seller Plan &
- 600 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Product Listings 6,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
- Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
- Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
- Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
Elite Seller Plan
139.95/Month
OR
1,399.50/Year
- Pro Seller Plus Plan &
- 1,200 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Product Listings 15,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
- Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
- Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Elite Seller Plus Plan
229.95/Month
OR
2,299.50/Year
- Elite Seller Plan &
- 2,400 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Product Listings 30,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Super Seller Plan
389.95/Month
OR
3,899.50/Year
- Elite Seller Plus Plan &
- 6,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Product Listings 60,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Super Seller Plus Plan
599.95/Month
OR
5,999.50/Year
- Super Seller Plan &
- 12,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Product Listings 1,20,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Custom Plan
Custom Pricing
OR
Contact For Pricing
- Super Seller Plus Plan &
- Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Product Listings (As per your plan) Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Note:
No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.
Your existing channel orders will not be deducted against your plan order limit.
Your Integration Costs Shouldn't Multiply as You Grow
Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.
| As you grow | Traditional approach | Commercium |
|---|---|---|
| Add another marketplace | Buy another connector | Included |
| Add another store | Buy another connector | Included |
| Add warehouse / 3PL | Add another integration | Included |
| Add shipping systems | Add another integration | Included |
| Need routing & automation | Add more software | Included |
| Need centralized operations | Add an OMS | Built in |
Read Full Reviews
TikTok Shop questions, answered
Technical questions about how the TikTok Shop integration works, and general questions about running on Commercium.
Can Commercium create products on TikTok Shop?
Yes. Product sync is available for TikTok Shop. Commercium creates and maintains TikTok Shop products from your own catalog, covering category and attribute mapping, variants and SKUs, images, size charts and descriptions. It tracks each product through TikTok's review and reports any rejection with its reason. Price and attribute updates come from the same source.
Can TikTok Shop orders be sent to my ERP?
Yes. TikTok Shop orders can be transformed and sent to supported ERP, ecommerce, OMS, WMS, accounting or fulfilment systems. Shipping labels, tracking, cancellations, refunds and settlements flow between TikTok Shop and your systems through the same connection.
Can Commercium help new TikTok Shop sellers?
Yes. Commercium works with businesses during onboarding to prepare product data, connect systems, configure mappings and set up operational workflows. That includes warehouse and shipping setup, category and attribute mapping, and choosing between Fulfilled by TikTok and seller fulfilment.
Can I connect more than one seller account of TikTok Shop using Commercium?
Yes. You can add as many seller accounts as you want and stay on the same Commercium plan. You only upgrade when you cross your plan's order limits.
What are the next steps to connect TikTok Shop using Commercium?
There are six steps.
1. Start your Commercium account with the 28-day free trial or a demo, and confirm your TikTok Shop regions, flows and fulfilment model.
2. Add TikTok Shop as a channel and authorise Commercium on TikTok Shop's own consent page. Your password is never shared.
3. Commercium imports your existing TikTok Shop products and matches each SKU to your catalog, flagging duplicates and FBT SKUs.
4. Connect your ecommerce store, ERP, OMS, WMS, shipping and accounting platforms.
5. Map categories, attributes, warehouses, shipping method, price rules and stock buffers.
6. Submit a test batch for review, run test orders, labels and refunds, then switch on the full catalog and go live.
Does Commercium support Fulfilled by TikTok (FBT)?
Yes. Commercium imports FBT orders into your systems for accounting and reporting, and marks them as fulfilled by TikTok so they are not picked twice. It reads FBT stock per SKU instead of overwriting it with your warehouse quantities. You can run FBT and seller-fulfilled SKUs in the same shop.
Can Commercium generate TikTok Shipping labels for seller-fulfilled orders?
Yes. For seller-fulfilled (FBS) orders, Commercium can request a TikTok Shipping label for each package and pass it to your warehouse or 3PL. If you ship with your own carrier or a third-party shipping app, Commercium uploads the carrier and tracking number to TikTok Shop instead. Combined and split packages are supported.
Will syncing price or stock send my products back to review?
No. Commercium sends price and stock changes through TikTok Shop's dedicated price and inventory updates, which keep the product live. Edits to content such as the title, images or category can trigger a new review, so Commercium tracks the review status after those changes and reports any rejection.
Does Commercium sync TikTok Shop cancellations, refunds and settlements?
Yes. Buyer cancellation requests, seller cancellations, and return and refund requests are synced to your systems with their outcome, and stock is released or restocked. Commercium also pulls settlement statements and splits out sales, seller and platform discounts, fees, affiliate commission and refunds per order for your accounting platform or ERP.
Will my stock stay accurate during LIVE streams and viral spikes?
Inventory sync runs in near real time, and stock is pooled across TikTok Shop and your other connected channels. You can set per-SKU buffers so a LIVE stream or viral video cannot oversell another channel between updates.
Is there a free trial available?
Can I sell on multiple marketplaces using Commercium?
You can connect and manage multiple sales channels through a single Commercium subscription without purchasing a separate connector for each platform. Some enterprise and ERP integrations may require a higher-tier plan.
Does every order I receive on any channel get counted against my plan order limit?
For example, if you already sell through Shopify and use Commercium to connect three additional marketplaces, only orders received from those three marketplaces count toward your Commercium order limit. Your existing Shopify orders are not counted unless Shopify is also connected to Commercium as a sales channel for order processing.
Most supported platforms can be added without a separate per-connector fee, provided they are covered by your current plan category.
How frequently does data sync happen between connected platforms?
What happens when I cross my plan limit?
You can also upgrade to a higher plan if you consistently exceed your plan limits, as higher-volume plans can cost less.
Can I connect my shipping platform with Commercium?
This allows you to send orders for fulfilment and synchronize shipment and tracking information with your connected sales channels.
Can I connect my ERP and accounting software with Commercium?
These integrations can synchronize products, inventory, pricing, orders, fulfilment information, and accounting data, depending on the capabilities of each connected system.
What kind of support does Commercium offer?
The support channels and service levels available may vary by plan.
Why are there three different types of pricing plans?
Ecommerce pricing applies when your setup includes only platforms classified as standard ecommerce integrations.
Enterprise pricing applies when your setup includes an enterprise marketplace, retailer, fulfilment network, or another platform classified as an enterprise integration.
ERP pricing applies when your setup includes an ERP system such as Business Central, Odoo, Acumatica, or NetSuite.
If your setup includes an Enterprise or ERP integration, the corresponding pricing category will apply. Our team can review your requirements and confirm the appropriate plan before you subscribe.
Tell us about your catalog, your TikTok Shop accounts and your back-office systems, and we will show you exactly what the integration looks like.
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One platform. 200+ commerce connections. No per-connector fees.
Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.
Connect More in a Few Clicks
Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.
Advanced Features Included
Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.
Connect Online & In-Store
Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.
Build a reliable TikTok Shop operation
Connect TikTok Shop with the systems you already run and automate the flows that create the most operational pressure.
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