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Customer: Urban Classics

Industry: Fashion & Apparel

Country: Australia

The Challenge

Urban Classics, a contemporary Australian fashion label, aimed to expand its reach by listing products on The Iconic. While their core store ran on Shopify, managing two platforms separately led to major inefficiencies. Manual uploads, inventory mismatches, and delayed order processing risked overselling and poor customer experience.

The Solution

With Commercium, Urban Classics linked their Shopify backend to The Iconic. Product listings were auto-synced, so updates made in Shopify, like price, description, or availability, were instantly reflected on The Iconic. Orders placed on The Iconic seamlessly flowed into Shopify, where the team could manage everything from one dashboard without duplicate processes.

The Results

  • 100% accurate inventory sync across platforms

  • Product launch time cut in half

  • Order processing improved by 80%

  • Fewer customer service issues due to real-time updates

  • Centralized operations enabled lean team management

Conclusion

Thanks to Commercium, Urban Classics successfully scaled onto The Iconic without sacrificing operational efficiency. By using Shopify as their control center, the brand expanded confidently, delivering a faster, more consistent customer experience across every touchpoint.

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

Commercium is Enterprise-Ready!

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

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GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

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SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

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Strong Encryption

We encrypt both data in transfer & at rest with AES 256 bit encryption.

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Commercial Web Application Firewalls

We use commercial firewalls to safeguard your data ensuring 100% security of your digital assets.

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