Commercium

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Client: Lecworx

Industry: E-commerce & Electronics

Country: United Kingdom

The Challenge

Lecworx, a UK-based electronics retailer, faced challenges in managing product listings, inventory updates, and order processing across multiple platforms—WooCommerce, eBay, Amazon, and Backmarket. The team struggled with manual updates, leading to stock discrepancies, order delays, and increased operational workload.

The Solution

To streamline Lecworx’s operations, a robust synchronization system was implemented to ensure real-time product updates, accurate inventory tracking, and automated order processing across all platforms. This eliminated the need for manual data entry and minimized errors. The solution allowed products listed on WooCommerce to reflect seamlessly on marketplaces, ensuring stock levels remained consistent and orders were processed without delays.

The Results

75% Reduction in manual workload
Eliminated stock mismatches, ensuring accurate inventory across platforms
Faster order processing, reducing fulfillment time by 50%
Enhanced customer experience, leading to better ratings and increased repeat buyers

Conclusion

By integrating an automated system, Lecworx successfully optimized its multi-channel sales strategy. The solution not only improved operational efficiency but also enhanced customer satisfaction, positioning Lecworx for sustained growth in the competitive e-commerce market.

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Testimonials

What our users are saying

We strive for excellence & are committed to streamline the business of our users.

4.9 out of 5

Incredible App & Support Team

The Commercium team was so helpful in integrating our Shopify and Mirakl stores. They went above and beyond to make sure we know how to use their system and in answering all questions we had. The process was easy, simple and painless and I can't recommend Commercium enough!

Highly recommend Commercium team who…

Highly recommend Commercium team who set up a seamless Iconic > Shopify integration for our fashion store. The team are exceptionally helpful and will go above and beyond to help streamline your workflows, allowing you to focus on scaling and minimising manual processes. Highly satisfied and recommended.

I can recommend Commercium highly…

I can recommend Commercium highly enough! Their team played a crucial role in helping our platform seamlessly integrate with our clients’ systems. From the start, they demonstrated exceptional professionalism and deep technical expertise. They not only understood our unique needs but also delivered solutions that greatly improved our online operations. Communication team was clear, timely, and their attention to detail ensured everything went smoothly. Thanks to Commercium team, we’ve enhanced the efficiency of our client interactions and grown our business. If you’re looking for reliable, knowledgeable, and results-driven support, Commercium is the company to trust!

Outstanding Support Team

We are thrilled with our experience using this tool and the support team behind it. Their responsiveness is simply exceptional—every question or specific need is handled with care and speed. You can truly feel that they are committed to providing impeccable service and ensuring everything runs smoothly. The tool itself is efficient and intuitive, which has allowed us to streamline many processes. It saved us valuable time, all of this comes at a very reasonable price. We highly recommend this tool and the dedicated team supporting it.