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Customer Case Study

How ENGLAON Unleashed Multichannel Growth by Connecting Kogan with Shopify

ENGLAON successfully bridged its Shopify and Kogan stores, achieving faster order fulfillment, real-time stock updates, and improved customer satisfaction through Commercium’s customized solution.

Project Snapshot

At a Glance

Customer

ENGLAON

Industry

Consumer Electronics

Country

Australia

Project Journey

From Challenge to Success

The Challenge

With growing demand across both Shopify and Kogan platforms, ENGLAON faced challenges in keeping stock levels aligned, managing order processing efficiently, and avoiding fulfillment delays. Manual updates were time-consuming and prone to errors, leading to stockouts and missed sales opportunities.

The Solution

Commercium stepped in with a tailored solution that aligned ENGLAON’s Shopify and Kogan platforms. Automated inventory synchronization, streamlined order management, and consolidated reporting allowed the ENGLAON team to operate smoothly across both channels without adding to their workload.

The Results

  • 35% improvement in order processing efficiency

  • 25% reduction in stock discrepancies

  • Increased on-time delivery rates

  • Enhanced customer satisfaction and fewer support inquiries

Conclusion

Thanks to Commercium, ENGLAON now enjoys a seamless multichannel operation, with real-time insights, efficient workflows, and the ability to scale confidently across marketplaces, all while keeping customers happy.

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

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