Sell on TikTok Shop
straight out of Acumatica
Commercium connects your Acumatica Cloud ERP to TikTok Shop Seller Center and runs the whole selling cycle: stock items listed from Acumatica, stock and prices kept live through every viral spike, TikTok Shop orders created as Acumatica sales orders, tracking sent back from shipments, returns, credit memos and cancellations kept in step, and settlements and payouts reconciled in Acumatica Financials.
No credit card required. Onboarding takes 1–2 hours once your details are provided.
How Acumatica and TikTok Shop connect
Commercium sits in the middle, translating every record in both directions.
What Commercium automates
Product sync
Acumatica stock items and matrix items are listed on TikTok Shop in the right category, with images, attributes, package details and inventory IDs as SKUs, then tracked through TikTok Shop’s product review.
Inventory sync
Available quantity from the Acumatica warehouses you pick is pooled, buffered and pushed to every TikTok Shop SKU in near real-time, so a viral video doesn’t oversell you.
Order sync
TikTok Shop orders land in Acumatica as sales orders of a dedicated TikTok Shop order type once they clear any on-hold period, with the right customer, branch, taxes and discounts recorded.
Shipment sync
When you confirm the shipment in Acumatica, the carrier and package tracking number go to TikTok Shop and the package is marked shipped within your shipping window.
Returns (reverse) sync
Return requests from TikTok Shop are tracked through the reverse journey into Acumatica as return (RC) orders, and the items are restocked to the right warehouse once the return receipt is released.
Price sync
Your Acumatica default or customer-class sales price, plus any per-market rule, updates your TikTok Shop SKU prices whenever they change, within the minimum and maximum you set.
Cancel sync
Buyer cancellations on TikTok Shop cancel the Acumatica sales order; items you cannot ship are cancelled on TikTok Shop from Acumatica with a reason.
Refund sync
Refunds approved on TikTok Shop, refund-only or after a return, are posted as credit memos against the original Acumatica invoice without refunding twice.
Settlement & payout sync
TikTok Shop statements are broken into per-order sales, platform and affiliate commission, discounts, shipping fees and adjustments, then posted in Acumatica Financials and reconciled against each payout.
Need a flow that is not listed?
More TikTok Shop markets, extra shops, Fulfilled by TikTok order import, custom Acumatica fields or multi-branch setups are set up during onboarding.
Talk to usFrom demo to a live TikTok Shop channel on Acumatica
Seven steps from the first conversation to a controlled go-live: authorising Commercium in TikTok Shop, Acumatica and TikTok Shop connections, category, listing, price, order, return and settlement configuration, then a verified test before you go live.
Book a demo & scope the setup
Tell us how you sell on TikTok Shop today, which markets you sell in, and how your Acumatica instance is set up: version, edition, branches and warehouses. We walk through the integration on a live call and show you how Acumatica and TikTok Shop will work together.
Prepare your TikTok Shop seller account
Commercium connects to your existing TikTok Shop. We help you check that it is ready for an integration before anything is connected.
Log in to the Commercium portal
You get access to the Commercium portal, where connections, mappings, sync logs and alerts live for both platforms.
Connect Acumatica in Commercium
Commercium connects to your Acumatica instance, SaaS, private cloud or on-premise, through Acumatica’s contract-based REST API, using a connected application and a dedicated integration user.
Authorise Commercium in TikTok Shop
You sign in to TikTok Shop and authorise Commercium for your shop, so it can work with products, orders, packages, returns and finance data.
Configure listings, orders, returns & settlements
We map how each record moves between the two platforms so your warehouse and finance teams see exactly what they expect.
Test, verify & go live
Every flow is run on real data before switching on: a product listed and approved, stock and price pushed, a test order imported and shipped, a return and refund recorded, and a statement matched to its orders.
Acumatica and TikTok Shop, and what connecting them actually involves
One is your cloud ERP: stock items, warehouses, sales orders, shipments and the books. The other is the shopping marketplace inside TikTok, where sales come from videos, LIVE streams and creators, often in sudden bursts. The work of the combo sits in between.
Acumatica contract-based REST API with OAuth 2.0
Synced across both platforms
Typical onboarding time
TikTok Shop Partner API
Acumatica
Your cloud ERP, stock & financials source
Acumatica is a cloud ERP built for growing, mid-market businesses, with industry editions for distribution, retail-commerce, manufacturing and more, and pricing based on the resources you use rather than the number of users. Products live as stock items, or matrix items for colour and size variants, stock is tracked per warehouse and location, sales orders move through shipments to invoices, and returns, credit memos and payments post straight into Financials, all reachable through the contract-based REST API. For TikTok Shop sellers, it is already where inventory, fulfilment and finance meet, which makes it the natural engine for a social commerce channel.
TikTok Shop
Social commerce marketplace
TikTok Shop is the shopping marketplace inside the TikTok app, where people buy products straight from short videos, LIVE streams, product showcases and the Shop tab. It launched in the UK and Southeast Asia in 2021 and in the US in September 2023, and now operates in markets across Asia, Europe and the Americas. Much of its selling is driven by affiliate creators who earn commission on the sales they bring. Sellers manage products, orders, returns and finances in Seller Center, connect software through the TikTok Shop Open API, and are measured on shop performance such as late dispatch, cancellations and returns.
What we learnt while integrating TikTok Shop for our users
Notes from live TikTok Shop integrations: the issues that decide whether a shop runs smoothly, and how we automated each one in Commercium.
Handling time is tight, so labels and tracking cannot wait
TikTok Shop expects seller-fulfilled orders to ship within the shop’s handling time, and late dispatch counts against the Shop Performance Score. Buyers can also cancel shortly after ordering, so an order picked too early may already be cancelled.
Commercium imports orders as soon as they are ready to ship, generates the TikTok Shipping label or routes the order to your carrier, and uploads tracking at dispatch. Orders close to their deadline are flagged before they go late.
Settlements do not match order totals, so we break them down
A TikTok Shop payout combines product sales, seller and platform discounts, shipping fees, platform commission, affiliate commission, refunds and adjustments. A payout total on its own will not reconcile against your orders.
Commercium pulls each settlement statement and maps every line to its order, so Acumatica Financials shows sales, fees, commission and refunds separately and every payout matches.
FBT and seller-fulfilled orders need different handling
Many sellers use FBT for fast-moving SKUs and ship the rest themselves. If both order types land in the same pick queue, FBT orders get shipped twice. If FBT stock is overwritten with warehouse quantities, listings go out of stock. Commercium checks the fulfilment type on every order and SKU and handles each one correctly.
Attributes decide whether a product passes review
Each category has required attributes, and some need certificates or brand authorisation. We validate against the category rules before submitting, so fewer products come back rejected.
Content edits send a product back to review
Changing a title, images or category can put a live product back into review. We keep price and stock pushes separate from content edits, so routine syncs do not take a listing offline.
Viral spikes need a buffer
A creator video or LIVE can sell hundreds of units in minutes. We push stock in near real time and recommend per-SKU buffers, so a spike does not oversell your other channels.
Discounts are split between seller and platform
An order price can include seller-funded and TikTok-funded discounts. We map them separately, so your ERP shows the real sale price and settlements still reconcile.
Sample orders are not sales
Free samples sent to creators arrive as zero-value orders. We flag them so they are fulfilled and reduce stock, but do not post as revenue.
Cancellation requests need a fast answer
Buyer cancellation requests on seller-fulfilled orders have to be answered in time. We bring them into your systems so the warehouse stops the order before it ships.
Returns go through seller approval
Return and refund requests arrive for review. We sync each request and its outcome, so stock is restocked and the refund is posted against the original order.
Seller SKUs must be unique
A duplicated seller SKU sends stock and orders to the wrong product. We check for duplicates across the shop before submitting or matching products.
Each region is its own shop
Selling in the US and UK means two shops with separate catalogs, currencies, prices and warehouses. We keep one source catalog and apply rules per shop.
Sell on Unlimited Channels Without Adding Connector Subscriptions
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28-day Free Trial
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No Credit Card Required
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No Commitment
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Enterprise level security
28-day Free Trial
ERP Pricing
Quick Starter Plan
199.95/Month
OR
1,999.50/Year
- 500 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Unlimited SKUs Push products details like Title, Description & images from your primary channel automatically to other connected channels.
- Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
- Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
- Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
- Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
- Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
- Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
- AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
- Unlimited Users You can add all of your team members to manage our software.
- Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
- Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
- Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
- Priority Email Support We provide 24X7 Email support.
- Live Chat Support We provide 12x5 Live chat support.
- Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
Pro Seller Plan
699.95/Month
OR
6,999.50/Year
- Quick Starter Plan &
- 3,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
- Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
- Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
- Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Pro Seller Plus Plan
1,199.95/Month
OR
11,999.50/Year
- Pro Seller Plan &
- 6,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Elite Seller Plan
2,049.95/Month
OR
20,499.50/Year
- Pro Seller Plus Plan &
- 12,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Custom Plan
Custom Pricing
OR
Contact For Pricing
- Elite Seller Plan &
- Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Note:
No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.
Your existing channel orders will not be deducted against your plan order limit.
Your Integration Costs Shouldn't Multiply as You Grow
Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.
| As you grow | Traditional approach | Commercium |
|---|---|---|
| Add another marketplace | Buy another connector | Included |
| Add another store | Buy another connector | Included |
| Add warehouse / 3PL | Add another integration | Included |
| Add shipping systems | Add another integration | Included |
| Need routing & automation | Add more software | Included |
| Need centralized operations | Add an OMS | Built in |
Read Full Reviews
Acumatica + TikTok Shop questions, answered
Technical questions about how the two platforms sync, and general questions about running on Commercium.
Can Commercium create products on TikTok Shop?
Can TikTok Shop orders be sent to my ERP?
Can Commercium help new TikTok Shop sellers?
Can I connect more than one seller account of TikTok Shop using Commercium?
What are the next steps to connect Acumatica to TikTok Shop using Commercium?
Which flows does Commercium sync between Acumatica and TikTok Shop?
Can Commercium work with my existing TikTok Shop products?
How does Commercium handle orders that are on hold?
How are prices and discounts handled?
How is tracking sent to TikTok Shop?
How do returns and refunds sync?
How do cancellations sync?
How does settlement and payout sync work?
Does Commercium support Fulfilled by TikTok?
Which Acumatica editions and deployments are supported?
Can TikTok Shop sales be posted to Acumatica Financials?
Can I sell in several TikTok Shop markets?
Is there a free trial available?
Can I sell on multiple marketplaces using Commercium?
You can connect and manage multiple sales channels through a single Commercium subscription without purchasing a separate connector for each platform. Some enterprise and ERP integrations may require a higher-tier plan.
Does every order I receive on any channel get counted against my plan order limit?
For example, if you already sell through Shopify and use Commercium to connect three additional marketplaces, only orders received from those three marketplaces count toward your Commercium order limit. Your existing Shopify orders are not counted unless Shopify is also connected to Commercium as a sales channel for order processing.
Most supported platforms can be added without a separate per-connector fee, provided they are covered by your current plan category.
How frequently does data sync happen between connected platforms?
What happens when I cross my plan limit?
You can also upgrade to a higher plan if you consistently exceed your plan limits, as higher-volume plans can cost less.
Can I connect my shipping platform with Commercium?
This allows you to send orders for fulfilment and synchronize shipment and tracking information with your connected sales channels.
Can I connect my ERP and accounting software with Commercium?
These integrations can synchronize products, inventory, pricing, orders, fulfilment information, and accounting data, depending on the capabilities of each connected system.
What kind of support does Commercium offer?
The support channels and service levels available may vary by plan.
Why are there three different types of pricing plans?
Ecommerce pricing applies when your setup includes only platforms classified as standard ecommerce integrations.
Enterprise pricing applies when your setup includes an enterprise marketplace, retailer, fulfilment network, or another platform classified as an enterprise integration.
ERP pricing applies when your setup includes an ERP system such as Business Central, Odoo, Acumatica, or NetSuite.
If your setup includes an Enterprise or ERP integration, the corresponding pricing category will apply. Our team can review your requirements and confirm the appropriate plan before you subscribe.
Tell us your Acumatica instance, the TikTok Shop markets you sell in, and how you fulfil orders today, and we'll tell you exactly what the integration looks like.
Customer Case Study
Commercium Is Enterprise Ready
We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.
GDPR Compliant
Our platform is designed to support GDPR compliance through strong data protection and security practices.
SOC 2 Type II Audited
Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.
Strong Encryption
We encrypt data both in transfer and at rest with AES 256-bit encryption.
Multi-layered Firewall
We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.
One platform. 200+ commerce connections. No per-connector fees.
Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.
Connect More in a Few Clicks
Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.
Advanced Features Included
Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.
Connect Online & In-Store
Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.
Run your entire TikTok Shop channel straight out of Acumatica
One Acumatica instance, one TikTok Shop, and live product, inventory, price, order, shipment, return, refund, cancellation and settlement flows, usually live in 1–2 hours once your details are in place.
Bring your Acumatica instance URL, your TikTok Shop Seller Center login, the markets you sell in, the warehouses that hold TikTok Shop stock and the categories you plan to list in.
Our Proud Customers
Commercium Is Enterprise Ready
We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.
GDPR Compliant
Our platform is designed to support GDPR compliance through strong data protection and security practices.
SOC 2 Type II Audited
Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.
Strong Encryption
We encrypt data both in transfer and at rest with AES 256-bit encryption.
Multi-layered Firewall
We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.
