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Shopify × Kogan connector

Sell on Kogan Marketplace
straight from your Shopify store

Commercium connects Shopify to Kogan Marketplace and runs the seller side of the channel for you: listings built from your Shopify catalog, stock and price kept accurate across every SKU and location, orders imported as Shopify orders, fulfilments confirmed back to Kogan, and refunds kept in step in both directions, without a spreadsheet or a manual API call in sight.

Product sync
Inventory sync
Order sync
Shipment sync
Price sync
Refund sync

No credit card required. Onboarding takes 1–2 hours once your details are provided.

app.mycommercium.com/shopify-kogan
Shopify ↔ Kogan flow
Runs every 5 to 10 min, catalog and order data
Healthy
Shopify · Products Source of truth · SKU & variant data Source
Order #KGN-77241 Kogan → Shopify order Imported
Fulfilment confirmed Carrier and tracking pushed to Kogan Confirmed
Price & stock feed Near real-time, per listing Synced
Refund #RF-4402 Kogan return → Shopify refund Processed
Live in 1–2 hours staging tested first
About the integration

What Commercium solves between Shopify and Kogan

Kogan Marketplace runs on a seller API and its own approval process, not a live storefront your team edits directly. Shopify is where your products, variants, inventory and orders already live. Commercium keeps the two in step, so your team stops calling the Kogan API by hand and stops re-typing orders every time stock, price or a return changes.

The problem

Listings, stock, price, orders and refunds live in separate places

Selling on Kogan means keeping your Shopify catalog and location-level stock in step with what Kogan's API and Seller Centre actually show, by hand.

·New listings created one API call or one seller-portal entry at a time
·Price and stock changes made twice, once in Shopify and once on Kogan
·Out-of-stock SKUs left live on Kogan until someone notices
·Orders re-typed from the Kogan Seller Centre into Shopify orders
·Fulfilment confirmations and dispatch windows tracked manually
·Refunds and returns approved on Kogan but never reflected in Shopify
With Commercium

One connection, every listing, order and refund on schedule

Commercium reads your Shopify catalog and location-level stock directly and keeps Kogan in step with it automatically.

Listings built and updated from Shopify products, no manual entry
Price and stock changes pushed the moment they change in Shopify
Out-of-stock SKUs taken down automatically, no orphaned listings
Orders created as Shopify orders within minutes
Fulfilment confirmation and tracking pushed back to Kogan on time
Refunds and returns kept in sync between Kogan and Shopify
Supported flows

The exact flows we provide between Shopify and Kogan

Six core flows, each configured to your Kogan seller account and Shopify store setup, all driven from the same Shopify catalog and inventory.

Product sync Inventory sync Order sync Shipment sync Price sync Refund sync

Product

New listings pushed from Shopify products and variants
Title, brand, SKU, barcode and category mapping
Category-specific attribute requirements handled
Images mapped up to Kogan's per-listing limit

Inventory

Stock read straight from your Shopify locations
Quantity pushed near real-time, per SKU
Safety buffers per listing
Automatic delisting at zero quantity

Price

Shopify price and compare-at price mapped to Kogan listing price
GST-inclusive pricing handled per Kogan's rules
Promotional and RRP fields supported
Bulk price updates pushed on schedule

Order

Orders retrieved from Kogan on schedule
Created as Shopify orders
Buyer, ship-to and line-item mapping
Duplicate-order protection

Shipment

Shopify fulfilment confirmation sync
Carrier and tracking-number mapping
Dispatch deadline monitoring
Late-shipment alerts

Refund

Kogan returns and refunds pulled into Shopify
Shopify refunds generated automatically, source to destination
Refund status pushed back to Kogan
Partial and full refunds both supported
Architecture
Shopify
Products, variants, locations, price lists, orders, fulfilments, customers
Commercium
Listing mapping, category attributes, GST handling, scheduling, retry and monitoring
Kogan
Marketplace listings, pricing, orders, shipment tracking, returns and refunds
Product out
Shopify product created or updated Commercium: map SKU, category, attributes, images Listing created or updated on Kogan
Inventory & price out
Shopify location stock & price list Commercium: buffer, GST handling, transform Listing price and quantity updated on Kogan
Order in
Order placed on Kogan Commercium: validate, transform, de-duplicate Shopify order
Shipment out
Shopify fulfilment created Commercium: carrier and tracking mapping Tracking and shipped status pushed to Kogan
Refund, source to destination
Return or refund raised on Kogan Commercium: validate reason, match order line Shopify refund created, status returned to Kogan

Shopify stays where your team works. Commercium sits between it and Kogan, so every listing, price, stock update, order, shipment and refund flows automatically, on schedule, from one Shopify connection.

How it works
1

Book a demo with Commercium

Tell us how your Kogan seller account is set up and how your Shopify store, locations and price lists are structured. We walk you through the integration on a live call.

2

Get your details ready

Your Kogan Seller ID and Seller API Token, your product category structure, warehouse or location IDs, plus your Shopify Admin API access token and store domain.

3

Meet your integration engineer

Your engineer connects Shopify and Kogan, then maps SKU and category data, GST-inclusive pricing, locations, carriers and refund reason codes. Onboarding takes 1 to 2 hours once details are provided.

4

Test in a staging environment

We run test listings, stock and price updates, orders, shipment confirmations and a sample refund against a staging setup before anything touches a live buyer order.

5

Go live and monitor

Once you're satisfied with the data sync, we switch the connection live. Commercium runs every flow on schedule and flags anything that needs attention.

Already have your Shopify Admin API access token?

Onboarding takes 1 to 2 hours once all the necessary details are provided. Book a slot and we'll run your first test listing, order and shipment on the same call.

Book a demo
About the platform

What Kogan is, and what selling on it actually involves

Kogan.com is one of Australia's largest online retail destinations, and Kogan Marketplace opens that storefront to third-party sellers across Australia and New Zealand. Sellers hold their own stock, ship their own orders, and run the whole relationship through Kogan's REST API rather than a seller dashboard.

2006
Kogan founded, ASX-listed Kogan.com
AU & NZ
Kogan Australia and Kogan New Zealand
REST API
Seller integration surface, no product UI
Marketplace
Third-party sellers alongside Kogan's own range
What to know about Kogan

An Australian online retail brand

Kogan.com started as a direct-to-consumer electronics retailer and grew into one of Australia's best-known online shopping destinations, now listed on the ASX and covering electronics, appliances, home, furniture, tools and everyday essentials.

Kogan Marketplace

Kogan opened its storefront to third-party sellers, so approved sellers list their own products alongside Kogan's own range and reach the same audience, with Kogan handling the storefront, traffic and customer payment.

Seller-shipped fulfilment

Marketplace sellers hold and dispatch their own stock. You publish availability, receive the order and ship it yourself under the dispatch expectations set by Kogan.

Kogan First shoppers

Kogan runs a paid membership programme whose members shop more often and expect fast, reliable dispatch, which makes accurate stock and quick shipment confirmation commercially important, not just operationally tidy.

API-first for sellers

Kogan's seller integration is a REST API. Product, inventory, order, shipment, cancellation and refund operations all run through it, which is why sellers integrate rather than click.

Refunds sit with the seller

Unlike most marketplaces, Kogan lets sellers issue refunds against their own orders once refund permission is enabled on the API key, the money decision stays with you.

Two countries, one set of credentials

Kogan Australia and Kogan New Zealand

The same API keys can be used for both country marketplaces, so expanding across the Tasman is a configuration decision rather than a second integration. Commercium keeps one source catalogue and applies separate listing, pricing, currency and availability rules per country, you decide which SKUs appear where.

Your Shopify catalogueCommerciumKogan AU
Kogan NZ

Getting your API key

Kogan API credentials are issued by the Kogan seller support team as part of onboarding. Ask for refund permission at the same time, otherwise refunds have to be raised outside the integration later.

We give you the exact wording to send Kogan support so the key arrives with every permission the integration needs.
The Kogan API surface we work with
Product Listing create & update Products are created from your catalogue with Kogan category, attributes, media and pricing. There is no seller UI, so this is the only way to manage a listing.
Inventory Stock & price Quantity and price updates published near real-time from the systems that own your stock, with buffers per channel.
Orders Order retrieval New Kogan orders are pulled on a short cycle and transformed into orders in your store, ERP, OMS or WMS.
Shipment Dispatch confirmation Carrier, service and tracking submitted back to Kogan when the warehouse dispatches, including partial shipments.
Cancellation Order cancellation Cancellations captured and reflected in your systems, with stock released back into the available pool.
Refund Seller-issued refund Full or partial refunds raised from Commercium, requires refund permission on your Kogan API key.
Field experience

What we learnt while integrating Shopify and Kogan for our users

Working notes from live Shopify and Kogan operations, the things that decide whether a Kogan channel runs quietly, and how each one became automation inside Commercium.

Kogan hands the refund decision to its sellers

Unlike most marketplaces, Kogan gives sellers the power to refund an order themselves. That is genuinely useful, you can settle a damaged item or a partial credit without a marketplace case, but it only works if refund permission is enabled on your API key, and if the refund lands back on the Shopify order as well as on Kogan. Commercium raises the refund against the Kogan order, records the matching refund on the Shopify order and keeps the reason and audit trail with it.

Damaged or faulty item on arrival
Partial refund instead of a return
Goodwill on a late dispatch
Price or promotion correction
Short-shipped line on a multi-item order
Refund path, source to destination
1Refund raised on Kogan
2Pulled in by Commercium with reason code
3Matched to the original order line
4Refund recorded on the Shopify order
5Status returned to Kogan

There is no seller UI, so the integration is the interface

Kogan does not give sellers a screen to manage products. Everything about a listing is an API operation, which is exactly why an integration platform stops being a convenience and becomes necessary: without one, a seller cannot see their own catalogue, let alone fix it. In Commercium your Kogan listings are a normal product list, searchable, filterable, bulk-editable, with the live state of every SKU and the reason behind any listing that failed.

Kogan category & attribute mapping
SKU identity that matches Shopify
Images & description source
Price, RRP & per-country rules
Stock source per Shopify location
Without an integration
1No catalogue view
2Changes scripted by hand
3Errors found by a customer
With Commercium
1Full catalogue view
2Bulk edit & republish
3Errors surfaced with reasons

Updating a listing means delisting and relisting

Because there is no seller UI to update products, meaningful catalogue changes are handled by delisting the product and relisting it with the corrected data. Done one SKU at a time that is punishing; done as a rule over a catalogue it is routine. Commercium batches delist-and-relist cycles, keeps the source data in Shopify, and republishes in a controlled order so a range refresh does not take your listings offline all at once.

Controlled republish
1Change detected in Shopify
2Affected SKUs batched
3Delist on Kogan
4Relist with corrected data
5Result confirmed per SKU

Onboarding starts with a support ticket, not a signup

Kogan API keys are issued by the seller support team. That is the step most new sellers do not plan for, and it is where elapsed time goes, not in the build. We tell you what to request, including refund permission and both country marketplaces, so the key arrives once and works for every flow.

Credential path
Kogan seller supportAPI key + permissions
Commercium connection
1Request key with refund permission
2Confirm AU and/or NZ marketplace
3Connect in Commercium
4Test batch listed & validated

Stock accuracy carries more weight than price

Kogan shoppers, and Kogan First members in particular, buy on the expectation the item ships quickly. We publish availability from the Shopify locations that actually own stock, with per-channel buffers, so a shared pool never turns into a cancellation.

Order data needs a home before you list

Sellers who plug in Kogan before deciding how Kogan orders should look inside Shopify end up managing a second inbox. Decide tags, order routing, tax and customer mapping first; listing is the easy part afterwards.

New Zealand is a rules decision, not a project

Because the same credentials cover both marketplaces, the real work in expanding to Kogan NZ is deciding which SKUs, prices and shipping promises apply there. We hold that as a separate rule set over one Shopify catalogue.

Dispatch confirmation is a scorecard item

Tracking that goes back late looks the same to a customer as a late parcel. Wiring shipment confirmation directly to the Shopify fulfilment event, rather than an end-of-day manual upload, is the single easiest performance win.

Ask for every API permission up front

Keys are issued by Kogan seller support, and a key without refund permission means a whole flow has to be handled manually until it is re-issued. We list the permissions to request before the ticket is raised.

Content quality decides discoverability

Titles, attributes and images are what shoppers filter and search on. Keeping that content generated from your Shopify catalogue, instead of typed per marketplace, is what keeps Kogan listings consistent with your store as your range changes.

Working notes from our integration team, we update this section as Shopify's and Kogan's requirements change.

Sell on Unlimited Channels Without Adding Connector Subscriptions

  • check Icon 28-day Free Trial
  • check Icon No Credit Card Required
  • check Icon No Commitment
  • check Icon Enterprise level security

E-commerce Pricing

Pro Seller Plan

49.95/Month

OR

499.50/Year

Features include:
  • 300 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 3,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
  • Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
  • Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
  • Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
  • Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
  • Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
  • AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
  • Unlimited Users You can add all of your team members to manage our software.
  • Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
  • Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
  • Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
  • Priority Email Support We provide 24X7 Email support.
  • Live Chat Support We provide 12x5 Live chat support.
Pro Seller Plus Plan

79.95/Month

OR

799.50/Year

Features include:
  • Pro Seller Plan &
  • 600 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 6,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
  • Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
  • Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
Elite Seller Plan

139.95/Month

OR

1,399.50/Year

Features include:
  • Pro Seller Plus Plan &
  • 1,200 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 15,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
  • Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Elite Seller Plus Plan

229.95/Month

OR

2,299.50/Year

Features include:
  • Elite Seller Plan &
  • 2,400 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 30,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Super Seller Plan

389.95/Month

OR

3,899.50/Year

Features include:
  • Elite Seller Plus Plan &
  • 6,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 60,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Super Seller Plus Plan

599.95/Month

OR

5,999.50/Year

Features include:
  • Super Seller Plan &
  • 12,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 1,20,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Custom Plan

Custom Pricing

OR

Contact For Pricing

Features include:
  • Super Seller Plus Plan &
  • Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings (As per your plan) Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Note:

No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.

Your existing channel orders will not be deducted against your plan order limit.

The economic advantage

Your Integration Costs Shouldn't Multiply as You Grow

Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.

As you grow Traditional approach Commercium
Add another marketplace Buy another connector Included
Add another store Buy another connector Included
Add warehouse / 3PL Add another integration Included
Add shipping systems Add another integration Included
Need routing & automation Add more software Included
Need centralized operations Add an OMS Built in

Read Full Reviews

FAQ'S

Shopify + Kogan questions, answered

Technical questions about how the two platforms sync, and general questions about running on Commercium.

Can Commercium create products on Kogan?
Yes. Commercium builds and submits new listings to Kogan from your Shopify products over Kogan's Seller API, including title, brand, SKU, category, attributes, price and stock, per record.
Can Commercium create products on Shopify?
Yes. Products, variants, SKUs, location-level quantities and pricing can be created and updated in Shopify from your PIM or another connected channel, so Shopify can be either the source of truth or the destination, depending on how you run your catalog.
Can Kogan orders be sent to my ERP?
Yes. Kogan orders can be transformed and sent to supported ERP, ecommerce, OMS, WMS, accounting or fulfilment systems, including Shopify, with shipment status flowing back to Kogan.
Can Shopify orders be sent to other connected systems?
Yes. Shopify orders can be transformed and sent to supported ERP, OMS, WMS, accounting or fulfilment platforms, and fulfilment and tracking status flow back into Shopify.
Can Commercium help new Kogan sellers?
Yes. Commercium works with businesses during onboarding to prepare product data, connect systems, configure mappings and establish operational workflows, including category-attribute setup and GST-inclusive pricing, which usually decide how smooth a first Kogan launch is.
Can Commercium help new Shopify merchants connect to marketplaces?
Yes. Commercium works with Shopify merchants during onboarding to prepare product data, connect locations, configure mappings and set up the operational workflows a new marketplace requires.
Can I connect more than one seller account of Kogan using Commercium?
Yes, you can add as many Kogan seller accounts as you want while remaining on your same plan using Commercium. You only upgrade when you cross your plan's order limits.
Can I connect more than one Shopify store using Commercium?
Yes, you can add as many Shopify stores as you want while remaining on your same plan, useful for multi-brand or multi-region setups. You only upgrade when you cross your plan's order limits.
What are the next steps to connect Kogan to Shopify using Commercium?
Five steps. First, book a demo with Commercium and tell us how your Kogan seller account is set up and how your Shopify store, locations and price lists are structured. Second, get your details ready: your Kogan Seller ID and Seller API Token, your product category structure, warehouse or location IDs, plus your Shopify Admin API access token and store domain. Third, meet your integration engineer, who connects Shopify and Kogan and maps SKU and category data, GST-inclusive pricing, locations, carriers and refund reason codes; onboarding takes 1 to 2 hours once the details are provided. Fourth, test in a staging environment, covering listings, stock and price updates, orders, shipment confirmations and a sample refund, before anything touches a live buyer order. Fifth, go live, and Commercium runs the workflows on schedule and flags anything that needs attention.
Which flows does Commercium sync between Shopify and Kogan?
Product sync, inventory sync, price sync, order sync, shipment sync and refund sync, with refunds flowing from source to destination. Which of these run and how they're configured is set up per account, based on how your current Kogan listings and Shopify store are structured.
Does Kogan require seller approval before Commercium can connect?
Yes. Kogan reviews your seller application and issues a Seller ID and Seller API Token once approved; Commercium connects using those credentials as soon as they're available.
How is GST-inclusive pricing handled between Shopify and Kogan?
Kogan lists prices inclusive of Australian GST. Commercium maps your Shopify price to the GST-inclusive figure Kogan expects, so the price shown on the listing matches what your Shopify price actually intends to charge.
How are Kogan returns and refunds reflected in Shopify?
Return and refund requests raised on Kogan are pulled in, matched to the original order line, and turned into a refund on the Shopify order, with the processed status pushed back to Kogan once complete.
How does Commercium handle stockouts and delisting on Kogan?
When Shopify stock for a listed SKU reaches zero across the connected locations, Commercium updates or removes the corresponding Kogan listing on the next sync cycle, so sold-out items come down automatically.
Does Commercium work with Shopify Plus and multi-location inventory?
Yes. Commercium connects through Shopify's standard Admin API, so Shopify Plus and multi-location merchants sync the same way, with per-location stock rolled up or filtered per your rules before it reaches Kogan.
Does Commercium support Shopify metafields and custom product data?
Yes. Metafields and custom product data, commonly used for category attributes or Kogan-specific fields, can be included in the mapping so they carry through to Kogan listings.
How does Commercium handle Shopify product variants when listing on Kogan?
Each Shopify variant is mapped to its own Kogan listing using its own SKU, price and stock, with shared parent data such as title, brand and images carried across the variant set.
Still have a question about your setup?

Tell us your Shopify setup, how your Kogan seller account is configured, and how you handle refunds and category attributes today, and we'll tell you exactly what the integration looks like.

Talk to an integration specialist
Security & compliance

Commercium Is Enterprise Ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Why Commercium

One platform. 200+ commerce connections. No per-connector fees.

Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.

Connect More in a Few Clicks

Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.

Connections Add channel
3 of 200+

Advanced Features Included

Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.

Order routing Automation rules AI listings Repricing Virtual bundles

Connect Online & In-Store

Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.

Online storeEcommerce & marketplaces
CommerciumOne connected operation
Retail storePOS & in-store stock
One inventory pool
Get started

Run Kogan straight out of Shopify

One Shopify connection, one Kogan seller account, and live product, inventory, price, order, shipment and refund workflows, usually live in 1 to 2 hours once your details are in place.

Bring your Shopify Admin API access token, Kogan Seller ID and Seller API Token, category structure and the locations that should feed availability.

Security & compliance

Commercium Is Enterprise Ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Partners

We Are In Official Integration Partnership With