Run your Kogan
Marketplace store straight from Business Central
Commercium connects Microsoft Dynamics 365 Business Central to Kogan Marketplace and runs the seller side of the channel for you: listings built from your Business Central items, stock and price kept accurate across every SKU, orders imported as Business Central sales orders, shipments confirmed back to Kogan, and refunds kept in step in both directions, without a spreadsheet or a manual API call in sight.
No credit card required. Onboarding takes 1 to 2 hours once your details are provided.
What Commercium solves between Business Central and Kogan
Kogan Marketplace runs on a seller API and its own approval process, not a live storefront your team edits directly. Business Central is where your items, locations, pricing and accounting already live. Commercium keeps the two in step, so your team stops calling the Kogan API by hand and stops re-typing orders every time stock, price or a return changes.
Listings, stock, price, orders and refunds live in separate places
Selling on Kogan means keeping your Business Central items and location data in step with what Kogan's API and Seller Centre actually show, by hand.
One connection, every listing, order and refund on schedule
Commercium reads your Business Central items and location data directly and keeps Kogan in step with it automatically.
The exact flows we provide
Product
Inventory
Price
Order
Shipment
Refund
Business Central stays where your team works. Commercium sits between it and Kogan, so every listing, price, stock update, order, shipment and refund flows automatically, on schedule, from one Business Central connection.
From demo to a live Kogan channel
Five steps from the first conversation to a controlled go-live. Onboarding takes 1 to 2 hours once your details are provided.
Book a demo with Commercium
Tell us how your Kogan seller account is set up and how your Business Central companies and locations are structured. We walk you through the integration on a live call.
Get your details ready
Your Kogan Seller ID and Seller API Token, your product category structure, location IDs, plus your Business Central environment name, company, and Azure AD app registration credentials (client ID, client secret and tenant ID).
Meet your integration engineer
Your engineer connects Business Central and Kogan, then maps SKU and category data, GST-inclusive pricing, locations, carriers and refund reason codes. Onboarding takes 1 to 2 hours once details are provided.
Test in a staging environment
We run test listings, stock and price updates, orders, shipment confirmations and a sample refund against a staging setup before anything touches a live buyer order.
Go live and monitor
Once you're satisfied with the data sync, we switch the connection live. Commercium runs every flow on schedule and flags anything that needs attention.
Onboarding takes 1 to 2 hours once all the necessary details are provided. Book a slot and we'll run your first test listing, order and shipment on the same call.
What Kogan is, and what selling on it actually involves
Kogan.com is one of Australia's largest online retail destinations, and Kogan Marketplace opens that storefront to third-party sellers across Australia and New Zealand. Sellers hold their own stock, ship their own orders, and run the whole relationship through Kogan's REST API rather than a seller dashboard.
An Australian online retail brand
Kogan.com started as a direct-to-consumer electronics retailer and grew into one of Australia's best-known online shopping destinations, now listed on the ASX and covering electronics, appliances, home, furniture, tools and everyday essentials.
Kogan Marketplace
Kogan opened its storefront to third-party sellers, so approved sellers list their own products alongside Kogan's own range and reach the same audience, with Kogan handling the storefront, traffic and customer payment.
Seller-shipped fulfilment
Marketplace sellers hold and dispatch their own stock. You publish availability, receive the order and ship it yourself under the dispatch expectations set by Kogan.
Kogan First shoppers
Kogan runs a paid membership programme whose members shop more often and expect fast, reliable dispatch, which makes accurate stock and quick shipment confirmation commercially important, not just operationally tidy.
API-first for sellers
Kogan's seller integration is a REST API. Product, inventory, order, shipment, cancellation and refund operations all run through it, which is why sellers integrate rather than click.
Refunds sit with the seller
Unlike most marketplaces, Kogan lets sellers issue refunds against their own orders once refund permission is enabled on the API key, the money decision stays with you.
Kogan Australia and Kogan New Zealand
The same API keys can be used for both country marketplaces, so expanding across the Tasman is a configuration decision rather than a second integration. Commercium keeps one source catalogue and applies separate listing, pricing, currency and availability rules per country, you decide which SKUs appear where.
Getting your API key
Kogan API credentials are issued by the Kogan seller support team as part of onboarding. Ask for refund permission at the same time, otherwise refunds have to be raised outside the integration later.
What we learnt while integrating Kogan for our users
Working notes from live Kogan operations, the things that decide whether a Kogan account runs quietly, and how each one became automation inside Commercium.
Kogan hands the refund decision to its sellers
Unlike most marketplaces, Kogan gives sellers the power to refund an order themselves. That is genuinely useful, you can settle a damaged item or a partial credit without a marketplace case, but it only works if refund permission is enabled on your API key, and if the refund lands in your accounting system as well as on the order. Commercium raises the refund against the Kogan order, writes the sales credit memo into your Business Central company and keeps the reason and audit trail with it.
There is no seller UI, so the integration is the interface
Kogan does not give sellers a screen to manage products. Everything about a listing is an API operation, which is exactly why an integration platform stops being a convenience and becomes necessary: without one, a seller cannot see their own catalogue, let alone fix it. In Commercium your Kogan listings are a normal product list, searchable, filterable, bulk-editable, with the live state of every SKU and the reason behind any listing that failed.
Updating a listing means delisting and relisting
Because there is no seller UI to update products, meaningful catalogue changes are handled by delisting the product and relisting it with the corrected data. Done one SKU at a time that is punishing; done as a rule over a catalogue it is routine. Commercium batches delist-and-relist cycles, keeps the source data in Business Central, and republishes in a controlled order so a range refresh does not take your listings offline all at once.
Onboarding starts with a support ticket, not a signup
Kogan API keys are issued by the seller support team. That is the step most new sellers do not plan for, and it is where elapsed time goes, not in the build. We tell you what to request, including refund permission and both country marketplaces, so the key arrives once and works for every flow, alongside getting your Business Central Azure AD app registration ready in parallel.
Stock accuracy carries more weight than price
Kogan shoppers, and Kogan First members in particular, buy on the expectation the item ships quickly. We publish availability from the Business Central locations that actually own stock, with per-channel buffers, so a shared pool never turns into a cancellation.
Order data needs a home before you list
Sellers who plug in Kogan before deciding where orders land end up managing a second inbox. Decide the destination company and location in Business Central, and the tax and customer mapping, first; listing is the easy part afterwards.
New Zealand is a rules decision, not a project
Because the same credentials cover both marketplaces, the real work in expanding to Kogan NZ is deciding which SKUs, prices and shipping promises apply there. We hold that as a separate rule set over one Business Central catalogue.
Dispatch confirmation is a scorecard item
Tracking that goes back late looks the same to a customer as a late parcel. Wiring shipment confirmation directly to the Business Central posted shipment event, rather than an end-of-day manual upload, is the single easiest performance win.
Ask for every API permission up front
Keys are issued by Kogan seller support, and a key without refund permission means a whole flow has to be handled manually until it is re-issued. We list the permissions to request before the ticket is raised.
Content quality decides discoverability
Titles, attributes and images are what shoppers filter and search on. Keeping that content generated from one Business Central item source, instead of typed per marketplace, is what keeps Kogan listings consistent with your store as your range changes.
Working notes from our integration team, we update this section as Kogan's requirements change.
Sell on Unlimited Channels Without Adding Connector Subscriptions
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28-day Free Trial
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No Credit Card Required
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No Commitment
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Enterprise level security
28-day Free Trial
ERP Pricing
Quick Starter Plan
199.95/Month
OR
1,999.50/Year
- 500 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Unlimited SKUs Push products details like Title, Description & images from your primary channel automatically to other connected channels.
- Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
- Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
- Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
- Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
- Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
- Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
- AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
- Unlimited Users You can add all of your team members to manage our software.
- Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
- Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
- Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
- Priority Email Support We provide 24X7 Email support.
- Live Chat Support We provide 12x5 Live chat support.
- Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
Pro Seller Plan
699.95/Month
OR
6,999.50/Year
- Quick Starter Plan &
- 3,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
- Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
- Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
- Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Pro Seller Plus Plan
1,199.95/Month
OR
11,999.50/Year
- Pro Seller Plan &
- 6,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Elite Seller Plan
2,049.95/Month
OR
20,499.50/Year
- Pro Seller Plus Plan &
- 12,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Custom Plan
Custom Pricing
OR
Contact For Pricing
- Elite Seller Plan &
- Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Note:
No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.
Your existing channel orders will not be deducted against your plan order limit.
Your Integration Costs Shouldn't Multiply as You Grow
Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.
| As you grow | Traditional approach | Commercium |
|---|---|---|
| Add another marketplace | Buy another connector | Included |
| Add another store | Buy another connector | Included |
| Add warehouse / 3PL | Add another integration | Included |
| Add shipping systems | Add another integration | Included |
| Need routing & automation | Add more software | Included |
| Need centralized operations | Add an OMS | Built in |
Read Full Reviews
Business Central + Kogan questions, answered
Technical questions about how the two platforms sync, and general questions about running on Commercium.
Can Commercium create products on Kogan?
Can Commercium create products in Business Central?
Can Kogan orders be sent to my ERP?
Can Business Central orders be sent to other connected systems?
Can Commercium help new Kogan sellers?
Can Commercium help new Business Central users connect to marketplaces?
Can I connect more than one seller account of Kogan using Commercium?
Can I connect more than one Business Central company using Commercium?
What are the next steps to connect Kogan to Business Central using Commercium?
Which flows does Commercium sync between Business Central and Kogan?
Does Kogan require seller approval before Commercium can connect?
How is GST-inclusive pricing handled between Business Central and Kogan?
How are Kogan returns and refunds reflected in Business Central?
How does Commercium handle stockouts and delisting on Kogan?
Does Commercium work with Business Central Online and on-premises?
Does Commercium work with custom fields added via Business Central extensions?
Is there a free trial available?
Does every order I receive on any channel get counted against my plan order limit?
No, we only count those orders against your plan order limit that you receive via channels that you have connected using Commercium.
For example, if you are already selling on Shopify and you started selling on 3 new marketplaces connected via Commercium, we will only count those orders against your plan limit that you receive from those 3 new marketplaces, not the orders that you receive via Shopify.
How frequently does the data sync happen between the connected platforms?
Can I connect additional marketplaces and platforms later using Commercium?
Yes. Commercium supports over 200+ marketplaces, ecommerce platforms, ERPs, shipping providers, accounting systems and fulfilment platforms through the same application.
Most of the platforms you can connect for free while remaining on your existing plan.
What happens when I cross my plan limit?
Once you cross your plan limit, your data sync remains active and everything keeps working as usual. We send you a monthly overage invoice that you can pay from within your Commercium portal within 7 days of the invoice issue date.
You can also upgrade to a higher plan later if you continuously cross your plan's limits, because it saves you money since higher volume plans cost less.
What support is included?
Is my data secure?
Is there a free trial available?
Can I sell on multiple marketplaces using Commercium?
You can connect and manage multiple sales channels through a single Commercium subscription without purchasing a separate connector for each platform. Some enterprise and ERP integrations may require a higher-tier plan.
Does every order I receive on any channel get counted against my plan order limit?
For example, suppose you already sell through Shopify and use Commercium to connect three additional marketplaces. In that case, only orders received from those three marketplaces will count toward your Commercium order limit. Your existing Shopify orders will not be counted unless Shopify is also connected to Commercium as a sales channel for order processing.
Most supported platforms can be added without paying a separate per-connector fee, provided they are covered by your current plan category.
How frequently does the data sync happen between the connected platforms?
What happens when I cross my plan limit?
You can also upgrade to a higher plan later if continuously cross your plans limits because it saves you money since higher volume plans costs less.
Can I connect my shipping platform with Commercium?
This allows you to send orders for fulfilment and synchronize shipment and tracking information with your connected sales channels.
Can I connect my ERP & Account software too with Commercium?
These integrations can synchronize products, inventory, pricing, orders, fulfilment information, and accounting data, depending on the capabilities of each connected system.
What kind of support does Commercium offer?
The support channels and service levels available may vary by plan.
Why are there 3 different types of pricing plans?
Ecommerce pricing applies when your setup includes only platforms classified as standard ecommerce integrations.
Enterprise pricing applies when your setup includes an enterprise marketplace, retailer, fulfilment network, or another platform classified as an enterprise integration.
ERP pricing applies when your setup includes an ERP system such as Business Central, Odoo, Acumatica, or NetSuite.
If your setup includes an Enterprise or ERP integration, the corresponding pricing category will apply. Our team can review your requirements and confirm the appropriate plan before you subscribe.
Tell us your Business Central setup, how your Kogan seller account is configured, and how you handle refunds and category attributes today, and we'll tell you exactly what the integration looks like.
Customer Case Study
Commercium Is Enterprise Ready
We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.
GDPR Compliant
Our platform is designed to support GDPR compliance through strong data protection and security practices.
SOC 2 Type II Audited
Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.
Strong Encryption
We encrypt data both in transfer and at rest with AES 256-bit encryption.
Multi-layered Firewall
We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.
One platform. 200+ commerce connections. No per-connector fees.
Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.
Connect More in a Few Clicks
Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.
Advanced Features Included
Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.
Connect Online & In-Store
Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.
Run your Kogan Marketplace store from Business Central
Connect Microsoft Dynamics 365 Business Central to Kogan and automate listings, stock, price, orders, shipments and refunds.
Our Proud Customers
Commercium Is Enterprise Ready
We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.
GDPR Compliant
Our platform is designed to support GDPR compliance through strong data protection and security practices.
SOC 2 Type II Audited
Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.
Strong Encryption
We encrypt data both in transfer and at rest with AES 256-bit encryption.
Multi-layered Firewall
We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.
