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Business Central + Amazon connector

Sell on Amazon
Straight Out of Business Central

Commercium connects Microsoft Dynamics 365 Business Central to Amazon Seller Central through the Selling Partner API and runs the whole selling cycle: items listed from Business Central, location stock and prices kept live, Amazon orders created as Business Central sales orders, tracking confirmed back from posted shipments, cancellations and credit memos kept in step, and settlements posted to your general ledger.

Product sync
Inventory sync
Order sync
Shipment & tracking sync
Refund sync
Price sync
Cancellation sync
Settlement sync

No credit card required. Onboarding takes 1–2 hours once your details are provided.

app.commercium.cloud/business-central-amazon
Business Central ↔ Amazon sync flow
8 flows active · runs every 5–15 min
Healthy
Business Central · Production environment Items & variants · 3 locations Source
Amazon order #114-3941689-8772232 Seller-fulfilled order → Business Central sales order Imported
Inventory pushed Listing quantity: available stock across locations minus buffer Synced
Price & sale price Sales price list → Amazon offer price Updated
Posted shipment S-SHPT102042 Carrier, service & tracking confirmed on Amazon Confirmed
Settlement → General ledger Fees, refunds & payout posted through a journal Received
Live in 1–2 hours once details are provided
About The Integration

How Business Central and Amazon connect

Commercium sits in the middle, translating every record in both directions.

Business Central
ERP · stock & finance source
Products & variants
Inventory across locations
Sales orders & shipments
Price lists & item attributes
Credit memos, returns & journals
● Commercium
Maps each flow to the right Business Central API entity and Amazon Selling Partner API call · runs every 5–15 min
Items & variants · Business Central → Amazon
Inventory · Business Central → Amazon
Customer orders · Amazon → Business Central
Shipments & tracking · Business Central → Amazon
Refunds · Amazon → Business Central
Settlements · Amazon → Business Central
Prices · Business Central → Amazon
Cancellations · Both directions
Amazon
Selling Partner API · 20+ marketplaces
Products & variants
Customer orders
Shipments & tracking
Refunds & cancellations
Settlements & fees
Business Central → Amazon Amazon → Business Central Both directions
The features

What Commercium automates

Business Central → Amazon

Product sync

Business Central items and item variants are listed on Amazon against the right product type, with images, item attributes, GTINs and parent-child variation families, or matched to existing ASINs.

Business Central → Amazon

Inventory sync

Available quantity from the Business Central locations you pick, inventory minus quantity already on sales orders, is pooled, buffered and pushed to every seller-fulfilled Amazon listing.

Amazon → Business Central

Order sync

Amazon orders land in Business Central as sales orders against an Amazon customer per marketplace, with the right location, posting groups and marketplace-collected tax applied.

Business Central → Amazon

Shipment sync

When the shipment is posted in Business Central, the shipping agent, service and package tracking number are confirmed on Amazon within your handling time.

Amazon → Business Central

Refund sync

Refunds issued on Amazon become sales credit memos against the posted invoice, with a sales return order bringing returned items back to the right location.

Business Central → Amazon

Price sync

A Business Central sales price list per marketplace, with an optional sale price, updates your Amazon offer, always within the minimum and maximum you set.

Both directions

Cancel sync

Buyer cancellation requests on Amazon cancel the Business Central sales order or its lines; items you cannot ship are cancelled on Amazon from Business Central with a reason.

Amazon → Business Central

Settlement sync

Amazon settlement reports are posted to the general ledger through a journal, with sales, fees, refunds and reserves on the right G/L accounts and dimensions, and the payout ready for bank reconciliation.

Need a flow that is not listed?

FBA order import, extra marketplaces, more seller accounts, multiple companies or custom fields and dimensions are set up during onboarding.

Talk to us
How it works

From demo to a live Amazon channel in Business Central

Seven steps from the first conversation to a controlled go-live: authorising Commercium in Seller Central, Business Central and Amazon connections, product type, listing, price list, order and finance configuration, then a verified test before you go live.

Step 1 of 7

Book a demo & scope the setup

Tell us how you sell on Amazon today, which marketplaces you sell in, and how Business Central is set up: environment, companies, locations and how your finance team posts sales. We walk through the integration on a live call and show you how Business Central and Amazon will work together.

Flows confirmed: product, inventory, price, order, shipment, cancel, refund and settlement
Which Amazon marketplaces and seller accounts are involved
New listings, existing ASINs, or both
Which Business Central locations feed Amazon stock and what buffer to hold
How Amazon orders should land in Business Central (customers, posting groups, tax, invoicing)
Plan and integration requirements confirmed before you subscribe
Step 2 of 7

Prepare your Seller Central account

Commercium connects to your existing Amazon seller account. We help you check that it is ready for an integration before anything is connected.

Professional seller account active
Marketplaces you sell in confirmed
Brand Registry, category approvals or GTIN exemptions in place where needed
Shipping settings and handling time reviewed
Step 3 of 7

Log in to the Commercium portal

You get access to the Commercium portal, where connections, mappings, sync logs and alerts live for both platforms.

Portal account created for your team
Users invited with the right roles
Notification email for sync, listing and account-health alerts set
Step 4 of 7

Connect Business Central in Commercium

Commercium connects to your Business Central environment through Microsoft’s Business Central APIs, authorised by an administrator through Microsoft Entra ID with the permissions you approve.

Tenant, environment and company confirmed
Access approved by a Business Central administrator
Permissions for items, inventory, sales documents and journals granted
Test read of items, locations, customers and price lists
Step 5 of 7

Authorise Commercium in Seller Central

You sign in to Seller Central and authorise Commercium for your account, so it can work with listings, orders, shipments and settlement data through the Selling Partner API.

Commercium authorised in Seller Central for each region
Existing listings matched to Business Central items by item number, ASIN or GTIN
Product types and required attributes loaded per marketplace
Open orders reviewed before first import
Step 6 of 7

Configure listings, prices, orders & finance

We map how each record moves between the two platforms so your warehouse and finance teams see exactly what they expect in Business Central.

Item categories mapped to Amazon product types and attributes
Variation families and item references set up
Locations selected, safety buffer and handling time set
Sales price list per marketplace with minimum and maximum prices
Amazon customers, posting groups, tax and shipping agent mapping
G/L accounts, journal and dimensions for sales, fees, refunds and settlements agreed
Step 7 of 7

Test, verify & go live

Every flow is run on real data before switching on: a listing created, stock and price pushed, a test order imported, shipped and refunded, and a settlement posted to the general ledger.

Listing live on Amazon with no blocking issues
Stock and price changes seen on Amazon within minutes
Test order created as a Business Central sales order
Shipment posted and tracking confirmed on Amazon
Cancellation and credit memo reflected on both sides
Settlement posted through the journal and reconciled
Go-live date agreed and sync switched on
About the platforms

Business Central and Amazon, and what connecting them actually involves

One is your ERP: items, locations, sales documents and the general ledger. The other is the world’s largest online marketplace, where you sell alongside Amazon itself and are judged on account health metrics. The work of the combo sits in between.

API v2.0

Business Central REST APIs plus webhooks

8 flows

Synced across both platforms

1–2 hours

Typical onboarding time

SP-API

Amazon Selling Partner API

The two platforms

Business Central

Your ERP, stock & finance source

Microsoft Dynamics 365 Business Central is Microsoft’s ERP for small and mid-sized businesses, covering finance, sales, purchasing, inventory and warehousing in one system. Items carry variants and attributes, stock is tracked per location, sales orders are posted into shipments and invoices, and every posting lands in the general ledger with its dimensions. For Amazon sellers, it is already where stock, orders and margins are decided, which makes it the natural engine for a marketplace channel.

Items, variants & attributes
Locations, bins & warehouses
Sales price lists
Sales orders & customers
Shipments, shipping agents & tracking
Credit memos & return orders
G/L accounts, journals & dimensions
Multi-company & multi-currency

Amazon

Global marketplace · 20+ countries

Amazon is the world’s largest online marketplace, with storefronts in more than 20 countries, and independent sellers account for around 60% of the units sold in its stores. Sellers manage listings, offers, orders and payouts in Seller Central, and connect software through the Selling Partner API (SP-API), which replaced the older MWS API. Orders are fulfilled either by the seller or by Amazon (FBA), and every seller is measured on account health metrics such as late shipment rate, valid tracking rate and cancellation rate.

Product types & attributes
Listings & ASIN matching
Offers: price, quantity & handling time
Sale & business prices
Seller-fulfilled & FBA orders
Shipment confirmation & tracking
Buyer cancellation requests
Settlements, fees & refunds
How Business Central concepts map onto Amazon
Business CentralAmazonWhat Commercium does
Item with variants Amazon listing (parent & child ASINs)Each Business Central item becomes an Amazon parent with one child listing per item variant, or each variant is matched to an existing ASIN by GTIN. We agree the structure during onboarding.
Item category Amazon product typeBusiness Central item categories are mapped to Amazon product types, which decide which attributes each listing must carry.
Item No. / item reference Seller SKU & GTINThe GTIN or barcode item reference matches the item to an ASIN and the item number becomes your seller SKU, so orders map back to the exact Business Central item and variant.
Inventory per location Fulfilment availabilitySelected Business Central locations are pooled into one figure, net of quantity on sales orders and a safety buffer, and pushed per variant.
Sales price list Offer price & sale priceA sales price list per marketplace, in that marketplace’s currency, becomes the Amazon offer price, with an optional sale price, always inside your minimum and maximum.
Item attributes & fields Amazon attributesBrand, material, size, colour, dimensions and other required attributes live in Business Central item attributes or item fields and are converted to the values Amazon accepts for that product type.
Sales order, Amazon customer Amazon orderAmazon orders are created as Business Central sales orders against an Amazon customer per marketplace, with the right location, posting groups, marketplace-collected tax handled and the Amazon order ID stored as the external document number.
Posted shipment & tracking Shipment confirmationBusiness Central shipping agents and services are mapped to Amazon’s carrier list, and the package tracking number is confirmed as soon as the shipment is posted, including partial shipments.
Credit memo & return order Amazon refundA refund issued on Amazon becomes a sales credit memo against the posted invoice, and a sales return order brings items back to stock, with no second refund since Amazon collects customer payment.
Journal & bank reconciliation Amazon settlementEach settlement period is posted through a journal: per-order sales, Amazon fees on your G/L accounts, refunds, reserves and adjustments, with dimensions, so the payout reconciles against the bank statement without spreadsheets.
Cancelled sales order / line Cancelled order or itemCancellations are mirrored both ways, with Amazon’s cancellation reason carried across.
The surface we work with
Business Central API v2.0 (REST / OData) Items, variants, locations, inventory, customers, sales orders, shipments, invoices, credit memos and journals.
Business Central Webhooks Change notifications on items, sales documents and shipments, so updates reach Amazon without waiting for the next poll.
Amazon Listings Listings created and updated per seller SKU against Amazon product types, with per-SKU issues reported back.
Amazon Offers Price, sale price, quantity and handling time per seller SKU, updated as Business Central changes.
Amazon Orders New and updated orders downloaded with line items, taxes, and shipping address under Amazon’s data-protection rules.
Amazon Shipments Shipment confirmation with carrier, service and tracking, including split shipments.
Amazon Refunds & cancellations Refunds pulled into Business Central as credit memos; cancellations sent from Business Central when you cannot fulfil, and buyer cancellations pulled in.
Amazon Settlements Settlement reports and financial events with sales, fees, refunds and adjustments per order.
Amazon Product type definitions Required attributes and allowed values per product type and marketplace, read from Amazon so mappings stay current.
Field experience

What we learnt while integrating Amazon for our users

Working notes from live Amazon integrations, the things that decide whether an Amazon account runs quietly, and how each one became automation inside Commercium.

Prime orders need their own route through the warehouse

Prime orders carry tighter delivery promises than standard orders, but most warehouses receive them in the same queue. When a Prime order waits behind a batch of standard orders, or goes out on an economy service, the delivery promise is missed and the account metrics take the hit. Commercium reads the Prime flag on import and applies custom routing rules, a specific warehouse, carrier or service, and priority in the pick queue, so Prime orders are handled differently without anyone sorting them by hand.

Prime flag read on every order
Dedicated warehouse per region
Express carrier & service by rule
Priority in the pick queue
Ship-by alerts before the cut-off
Prime routing path
1Prime order imported
2Routing rule matched
3Nearest warehouse assigned
4Express service label created
5Tracking confirmed before cut-off

FBA and FBM in one account must never be mixed up

Most growing sellers run both: FBA for fast movers, FBM for bulky, slow or high-value items. Both arrive in the same order feed, but they need opposite handling. An FBA order sent to your warehouse gets shipped twice; FBM stock pushed onto an FBA offer causes overselling. Commercium reads the fulfilment channel on every order and offer. FBA orders go to your ERP or accounting for revenue and stock, FBM orders go to warehouse routing, and each channel’s inventory comes from the right source.

FBA orders → accounting only
FBM orders → warehouse routing
FBM stock never pushed to FBA offers
FBA stock read from Amazon
One SKU, two fulfilment channels
Handled by hand
1FBA order sent to the warehouse
2Same order shipped twice
3Stock and margin both wrong
With Commercium
1Fulfilment channel read per order
2FBA → accounting, FBM → warehouse
3Stock sourced per channel

Grade & Sell orders arrive with SKUs your ERP has never seen

When Amazon grades and resells an item, the order often comes through under an Amazon-generated SKU rather than the one in your catalogue. Left alone, those orders fail to import or create phantom items in the ERP. Commercium recognises Grade & Sell orders and maps them back to the parent SKU, with the condition kept, so revenue and stock land against the right product.

SKU mapping path
Grade & Sell order Commercium Parent SKU + condition ERP sales order

Listing updates are asynchronous

Amazon accepts a listing or product data change first and validates it afterwards. Problems come back minutes later, not in the response. We track every submission to its final status and show the reason next to the SKU.

Valid tracking is a scorecard item

Amazon measures how many FBM shipments carry valid tracking, and a carrier name typed wrong counts against you. Mapping carriers and services once, and confirming on the dispatch event, removes the risk.

Easy Ship works differently by country

Easy Ship is only offered in some marketplaces, and the steps for scheduling pickups and fetching labels differ between them. We enable it per marketplace rather than assuming one flow fits all.

A settlement is not a payout of orders

Settlement reports mix sales, fees, refunds, reimbursements and reserves across a period. Posting them line by line, not as one bank deposit, is what makes Amazon margins visible in your books.

FBA stock drifts quietly

Units lost or damaged in fulfilment centres, or stuck between inbound and available, rarely surface on their own. Our FBA inventory reconciliation (Beta) compares Amazon’s movements with yours so gaps are visible.

Authorise per region, not per marketplace

One Seller Central authorisation covers a whole region, so a European account can serve several marketplaces from one connection. Planning SKUs, prices and stock rules per marketplace is where the real work is.

Working notes from our integration team, we update this section as Amazon’s requirements change.

Sell on Unlimited Channels Without Adding Connector Subscriptions

  • check Icon 28-day Free Trial
  • check Icon No Credit Card Required
  • check Icon No Commitment
  • check Icon Enterprise level security

ERP Pricing

Quick Starter Plan

199.95/Month

OR

1,999.50/Year

Features include:
  • 500 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Unlimited SKUs Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
  • Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
  • Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
  • Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
  • Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
  • Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
  • AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
  • Unlimited Users You can add all of your team members to manage our software.
  • Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
  • Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
  • Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
  • Priority Email Support We provide 24X7 Email support.
  • Live Chat Support We provide 12x5 Live chat support.
  • Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
Pro Seller Plan

699.95/Month

OR

6,999.50/Year

Features include:
  • Quick Starter Plan &
  • 3,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
  • Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
  • Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
  • Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Pro Seller Plus Plan

1,199.95/Month

OR

11,999.50/Year

Features include:
  • Pro Seller Plan &
  • 6,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Elite Seller Plan

2,049.95/Month

OR

20,499.50/Year

Features include:
  • Pro Seller Plus Plan &
  • 12,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Custom Plan

Custom Pricing

OR

Contact For Pricing

Features include:
  • Elite Seller Plan &
  • Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Note:

No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.

Your existing channel orders will not be deducted against your plan order limit.

The economic advantage

Your Integration Costs Shouldn't Multiply as You Grow

Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.

As you grow Traditional approach Commercium
Add another marketplace Buy another connector Included
Add another store Buy another connector Included
Add warehouse / 3PL Add another integration Included
Add shipping systems Add another integration Included
Need routing & automation Add more software Included
Need centralized operations Add an OMS Built in

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FAQ's

Business Central + Amazon questions, answered

Technical questions about how the two platforms sync, and general questions about running on Commercium.

Can Commercium create products on Amazon from Business Central?
Yes. Commercium lists Business Central items and item variants on Amazon against the right product type, with attributes, images, GTINs and parent-child variation families, or matches them to existing ASINs and adds your offer.
Which Business Central setups does Commercium work with?
Commercium works with Dynamics 365 Business Central through Microsoft’s Business Central APIs. We confirm your environment, version, companies and any extensions during the demo.
Can Commercium help new Amazon sellers?
Yes. Commercium works with businesses during onboarding to prepare product data, connect systems, configure mappings and establish operational workflows.
Can I connect more than one Amazon seller account to Business Central?
Yes, you can add as many seller accounts as you want while remaining on your same plan using Commercium. You only upgrade when you cross your plan’s order limits.
What are the next steps to connect Business Central to Amazon using Commercium?
Book a demo so we can scope your marketplaces and flows. Make sure your Seller Central account is ready, with any brand or category approvals in place. Log in to the Commercium portal. Connect Business Central with administrator approval. Authorise Commercium in Seller Central and match existing listings. Configure product types, price lists, orders, cancellations, refunds and finance postings with our team. Test every flow on real data and go live.
Which flows does Commercium sync between Business Central and Amazon?
Eight: product, inventory and price (Business Central to Amazon), orders (Amazon to Business Central), shipments with tracking (Business Central to Amazon), cancellations (both directions), refunds (Amazon to Business Central) and settlements (Amazon to Business Central).
Does Commercium use the Amazon Selling Partner API?
Yes. Commercium connects through the Selling Partner API (SP-API), Amazon’s current API for sellers, which replaced the older MWS API.
How do Amazon orders appear in Business Central?
As sales orders against an Amazon customer per marketplace, with the Amazon order ID as the external document number, the right location, posting groups and tax. Invoicing follows the posting policy agreed during onboarding.
Which stock figure is sent to Amazon?
The available quantity from the locations you choose, meaning inventory minus quantity already on open sales orders, less a safety buffer you set per marketplace.
How is tracking sent to Amazon?
When the shipment is posted in Business Central, Commercium confirms it on Amazon with the shipping agent, service and package tracking number, mapped to Amazon’s carrier list. Partial shipments are supported.
How do cancellations and refunds sync?
Buyer cancellation requests cancel the Business Central sales order or its lines, and items you cannot ship are cancelled on Amazon from Business Central with a reason. Refunds issued on Amazon become sales credit memos against the posted invoice, with a return order for returned items.
How does settlement sync work with the general ledger?
Commercium reads each Amazon settlement and posts it through a journal in Business Central: sales, Amazon fees on your chosen G/L accounts, refunds, reserves and adjustments, with dimensions. The net payout is then ready to reconcile against the bank statement.
Does Commercium support FBA?
The flows on this page are built around seller-fulfilled orders. If you also use FBA, we review during onboarding how FBA orders and stock should appear in Business Central, for example through a dedicated FBA location, so they never trigger your own shipments.
Can I sell in several Amazon marketplaces or Business Central companies?
Yes. Each marketplace gets its own price list, currency, attribute mappings and tax handling on top of the same item catalogue and stock, and multi-company setups are mapped during onboarding.
Business Central and Amazon, connected as one ERP and marketplace operation

Authorise Commercium for your Business Central environment through Microsoft Entra ID, with permissions you approve, and authorise it in Seller Central for the marketplaces you sell in. Business Central stays the source of truth for items, stock, prices and finance, and every flow is tested on real data before anything goes live.

Talk to an integration specialist
Security & compliance

Commercium Is Enterprise Ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Why Commercium

One platform. 200+ commerce connections. No per-connector fees.

Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.

Connect More in a Few Clicks

Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.

Connections Add channel
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Advanced Features Included

Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.

Order routing Automation rules AI listings Repricing Virtual bundles

Connect Online & In-Store

Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.

Online storeEcommerce & marketplaces
CommerciumOne connected operation
Retail storePOS & in-store stock
One inventory pool
Get started

Run your entire Amazon channel straight out of Business Central

One Business Central company, one Amazon seller account, and live product, inventory, price, order, shipment, cancellation, refund and settlement flows, usually live in 1–2 hours once your details are in place.

Bring your Business Central environment and company, your Seller Central login, the marketplaces you sell in, the locations that hold Amazon stock and the G/L accounts your finance team uses.

Partners

We Are In Official Integration Partnership With