Zoho Desk Odoo ERP
Save time by automating order management and customer support by connecting Odoo ERP with Zoho Desk using Commercium.
- Ticket enrichment
- Order context
- Shipment status
- Return workflows
Features
Extract Order Details & Display Alongside Zoho Desk
Automatically display Odoo ERP order details, like order number, products, customer info, and status, next to each support ticket for faster resolution.
Cancel / Refund Orders from Zoho Desk
Easily cancel or refund Odoo ERP orders directly within Zoho Desk. No need to switch platforms.
Respond to Customer Messages Directly From Zoho Desk
Respond to Odoo ERP customer messages with full order context, all from inside Zoho Desk.
Route, Hold, Modify or Split orders Based on Predefined Rules
With the Commercium automation rules feature, you can route, hold, modify, or split orders based on predefined rules.
Need a Custom Flow? Contact Us!
Let us know your specific needs, we build custom integrations tailored to your business.
Why Businesses Choose Commercium Over the Alternatives
Not all integration platforms are built the same. See how Commercium stacks up against typical point-to-point connectors and generic middleware tools.
Swipe left to view the full comparison table →
| Feature / Capability |
★ Best Choice
Commercium
by ConstaCloud
|
Basic Odoo Connectors |
Generic Middleware |
DIY / Custom Development |
|---|---|---|---|---|
| 📦 Features | ||||
| Available data flows | ✓ Covers all basic & advanced flows |
✗ Covers basic flows only |
✗ Covers basic flows only |
✗ Covers basic flows only |
| Custom Field Mappings (No Code) | ✓ Visual mapping engine |
✓ Limited |
✗ Development required |
✗ Custom Development required |
| Order routing engine | ✓ Advanced order routing engine |
✗ Not available |
✗ Not available |
✗ Custom Development required |
| Automated workflows | ✓ Advanced workflow builder |
✗ Not available |
✓ Limited triggers |
✗ Custom Development required |
| Virtual Bundle & Kits | ✓ Supported |
✗ Not available |
✗ Not available |
✗ Custom Development required |
| Integrations | ✓ 200+ Marketplaces, Fulfilment, EDI, POS, E-Commerce |
✗ Selected Connectors Only |
✗ Selected Connectors Only |
✗ Selected Connectors Only |
| Error Notifications & Retry Mechanism | ✓ Available |
✓ Limited |
✓ Limited |
✗ Limited |
| Edge case coverage | ✓ Maximum edge cases coverage (15+ years of E-Com. experience) |
✓ Limited |
✗ Limited |
✗ Minimum to no coverage |
| 📊 Control & Traceability | ||||
| Real-time unified dashboard | ✓ Available |
✗ Not available |
✗ Not available |
✗ Custom Development required |
| Event level logs | ✓ Available |
✓ Limited |
✓ Limited |
✗ Custom Development required |
| Transactions traceability across systems | ✓ Supported |
✗ Not available |
✗ Not available |
✗ Custom Development required |
| 🏗 Scale & Architecture | ||||
| Managed Infrastructure | ✓ Managed scalable AWS infrastructure |
✗ Runs on customer's Odoo server |
✓ Cloud |
✗ VPS or Cloud Server |
| Performance | ✓ Integration workload isolated from ERP |
✗ Integration competes with ERP resources |
✓ Cloud |
✗ Medium to Average |
| Scaling | ✓ Independently scalable for heavy workloads |
✗ Limited by Odoo resources |
✓ Scalable |
✗ Limited by host server |
| Auto Updates | ✓ Continuous platform improvements |
✗ Customer upgrades manually |
✓ Automated |
✗ Custom Development required |
| API Rate Limit Management | ✓ Intelligent throttling & retry logic |
✗ Customer must handle |
✓ Automatically managed |
✗ Customer must handle |
| Managed Security | ✓ Managed security, monitoring & hardening |
✗ Customer responsibility |
✓ Managed security |
✗ Customer responsibility |
| Managed Disaster Recovery | ✓ Managed backups & recovery strategy |
✗ Depends on customer's setup |
✓ Available |
✗ Depends on customer's setup |
| 99.99% Uptime SLA | ✓ Guaranteed & Monitored |
✗ No SLA Offered |
✗ Offered at extra cost |
✗ No SLA Offered |
| 🤝 Support & Onboarding | ||||
| Fully Managed Onboarding | ✓ Free implementation & onboarding |
✗ Mostly do it yourself |
✗ Do it yourself |
✓ Free onboarding |
| Dedicated account manager | ✓ Available |
✗ Not available |
✗ Not available |
✗ Not available |
| Priority SLA support | ✓ Available |
✗ Not available |
✗ Not available |
✗ Not available |
| Live chat support | ✓ Available |
✗ Not available |
✗ Not available |
✗ Not available |
| On-call support | ✓ Available |
✗ Extra charges may apply |
✗ Not available |
✗ Extra charges may apply |
| WhatsApp support | ✓ Available |
✗ Not available |
✗ Not available |
✗ Not available |
| 15+ years of E-Com. integration expertise | ✓ |
✗ |
✗ |
✗ Mostly Freelancers |
Commercium is the only platform that combines enterprise-grade sync, 100+ integrations, managed onboarding, and dedicated support, all in one. No other connector comes close.
Pay For One Channel & Use All Other Channels For Free
-
No Credit Card Required
-
Free Setup
Say Good Bye To Multiple Marketplace Connectors Subscriptions with Commercium
Standard Plan
15.95/Month
- 200 messages per month
- $0.05 per extra message
- All our standard features
Pro Plan
31.95/Month
- 1000 messages per month
- $0.04 per extra message
- All our standard features
Enterprise
79.95/Month
- 4000 messages per month
- $0.03 per extra message
- All our standard features
Customer Case Study
Read Full Reviews
One platform. 200+ commerce connections. No per-connector fees.
Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.
Connect More in a Few Clicks
Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.
Advanced Features Included
Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.
Connect Online & In-Store
Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.
Frequently Asked Questions
Didn't find your question here? No worries! Contact us directly for the fastest answers.
Will I be able to sell on multiple marketplaces/channels within a single subscription?
What do you mean by Unlimited Channel Integrations?
I sell online & offline too in my brick-and-mortar stores, can Commercium help me integrate both?
How much time will it take to setup?
Why there is separate pricing for the Enterprise Integrations?
Can you add new marketplaces that I already sell on if it is not currently present in your software?
Is there a refund policy if Commercium doesn’t work for me?
How does Commercium pricing work?
Is there a free trial available, and what does it include?
Does every order I receive on any channel get counted against my plan order limit?
What kind of support does Commercium offer?
What are the next steps to get started?
How frequently does the data sync happen between the connected platforms?
How much time it will take for setup?
Can Commercium sync my E-Commerce data to my ERP's?
Our Proud Customers
Commercium Is Enterprise Ready
We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.
GDPR Compliant
Our platform is designed to support GDPR compliance through strong data protection and security practices.
SOC 2 Type II Audited
Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.
Strong Encryption
We encrypt data both in transfer and at rest with AES 256-bit encryption.
Multi-layered Firewall
We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.
