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eBay + Business Central connector

Sell on eBay
Straight From Business Central

Commercium connects Microsoft Dynamics 365 Business Central to your eBay seller account and runs the whole selling cycle: items listed from Business Central with the right category and item specifics, location stock and prices kept live, paid eBay orders created as Business Central sales orders, tracking uploaded back from posted shipments, and cancellations kept in step on both sides.

Product sync
Inventory sync
Order sync
Shipment & tracking sync
Business policy mapping
Price sync
Cancellation sync
Sync logs & error alerts

No credit card required. Onboarding takes 1–2 hours once your details are provided.

app.commercium.cloud/ebay-business-central
Business Central ↔ eBay sync flow
6 flows active · runs every 5–15 min
Healthy
Business Central · My Company (Production) Items & variants · 3 locations Source
eBay order #12-11903-48572 Paid eBay order → BC sales order Imported
Inventory pushed Listing quantity: pooled locations minus buffer Synced
Listing price BC price list + site rule → eBay offer Updated
Posted shipment 102418 Carrier + tracking uploaded to eBay Confirmed
Cancellation request → Business Central Buyer request approved, sales order cancelled Synced
Live in 1–2 hours once details are provided
Architecture

How Business Central and eBay connect

Commercium sits in the middle, translating every record in both directions.

Business Central
ERP · system of record
Items & variants
Inventory per location
Sales orders & shipments
Price lists & attributes
● Commercium
Maps each flow to the right Business Central entity and eBay API call · runs every 5–15 min
Items & variants · BC → eBay
Inventory · BC → eBay
Sales orders · eBay → BC
Shipments & tracking · BC → eBay
Prices · BC → eBay
Cancellations · Both directions
eBay
Global marketplace · 130M+ active buyers
Listings & variations
Customer orders
Shipments & tracking
Cancellations
Business Central → eBay eBay → Business Central Both directions
The features

What Commercium automates

Business Central → eBay

Product sync

Business Central items and item variants are listed on eBay in the right category, with images, item specifics from item attributes, identifiers, business policies and multi-variation listings.

Business Central → eBay

Inventory sync

Available quantity from the Business Central locations you pick is pooled, buffered and pushed to every eBay listing, with an optional cap on the quantity shown.

eBay → Business Central

Order sync

Paid eBay orders land in Business Central as sales orders with the right customer, location and shipping agent, the eBay order number stored and eBay-collected tax kept separate.

Business Central → eBay

Shipment sync

When a shipment is posted in Business Central, the shipping agent and package tracking number are uploaded to eBay and the order is marked as shipped within your handling time.

Business Central → eBay

Price sync

The Business Central unit price, or a sales price list you keep for eBay, plus any per-site rule updates your eBay listing price whenever it changes, within the minimum and maximum you set.

Both directions

Cancel sync

Buyer cancellation requests on eBay cancel the Business Central sales order; items you cannot ship are cancelled on eBay from Business Central with a reason.

Need a flow that is not listed?

Extra eBay sites, more seller accounts, custom fields, extra locations or companies are set up during onboarding.

Talk to us
How it works

From demo to a live eBay channel on Business Central

Seven steps from the first conversation to a controlled go-live: preparing your eBay account, Business Central and eBay connections, category, item specifics, price, order and cancellation configuration, then a verified test before you go live.

Step 1 of 7

Book a demo & scope the setup

Tell us how you sell on eBay today, which eBay sites you sell on, and how Business Central is set up: environments, companies, locations and item structure. We walk through the integration on a live call and show you how Business Central and eBay will work together.

Flows confirmed: product, inventory, price, order, shipment and cancel
Which eBay sites and seller accounts are involved
New listings, existing listings, or both
Which Business Central locations feed eBay stock and what buffer to hold
How eBay orders should be created in Business Central (customer, location, shipping agent, tax)
Plan and integration requirements confirmed before you subscribe
Step 2 of 7

Prepare your eBay seller account

Commercium connects to your existing eBay seller account. We help you check that it is ready for an integration before anything is connected.

Business seller account active with payouts set up
Payment, return and shipping business policies created
Selling limits checked for your first listings
Handling time and carriers reviewed
Step 3 of 7

Log in to the Commercium portal

You get access to the Commercium portal, where connections, mappings, sync logs and alerts live for both systems.

Portal account created for your team
Users invited with the right roles
Notification email for sync, listing and seller-standard alerts set
Step 4 of 7

Connect Business Central in Commercium

Commercium connects to Business Central through its REST API, using a Microsoft Entra app registration that your administrator approves and grants the right permissions inside Business Central.

Tenant, environment and company confirmed
Entra app registration consented by your admin
Permission sets assigned for items, inventory, prices, customers, sales orders and shipments
Test read of items and locations
Step 5 of 7

Authorise Commercium with eBay

You sign in to eBay and give Commercium consent for your seller account, so it can work with listings, orders, shipments and cancellations.

Commercium authorised for your eBay seller account
Existing eBay listings matched to Business Central items and variants by SKU
Categories and item specifics loaded for each site
Open orders reviewed before first import
Step 6 of 7

Configure listings, prices, orders & cancellations

We map how each record moves between the two systems so your warehouse and finance teams see exactly what they expect.

Business Central item categories mapped to eBay categories and item specifics
Item variants, variation listings and identifiers set up
Locations pooled, safety buffer and handling time set
Price source and rules per eBay site with minimum and maximum prices
Business policies, customer, location and tax handling
Shipping agent mapping and cancellation rules agreed
Step 7 of 7

Test, verify & go live

Every flow is run on real data before switching on: a listing published, stock and price pushed, a test order imported and shipped, and a cancellation closed on both sides.

Listing live on eBay with no errors
Stock and price changes seen on eBay within minutes
Test order created as a Business Central sales order
Shipment posted, tracking uploaded and order marked shipped
Cancellation reflected on both sides
Go-live date agreed and sync switched on
About the platforms

Business Central and eBay, and what connecting them actually involves

One is your ERP: items, location stock, sales orders, shipments and the books. The other is one of the world’s largest online marketplaces, where every listing needs the right category and item specifics and every order counts towards your seller standards. The work of the combo sits in between.

API v2.0

Business Central REST API with Entra ID

6 flows

Synced across both platforms

1–2 hours

Typical onboarding time

OAuth

eBay APIs with seller consent

The two platforms

Business Central

Your ERP & system of record

Microsoft Dynamics 365 Business Central is Microsoft’s cloud ERP for small and mid-sized businesses, covering finance, sales, purchasing, inventory and warehousing. Products live as items, with item variants for size or colour and item attributes for descriptive data, stock is tracked per location, sales move through sales orders, posted shipments and invoices, and everything is reachable through the Business Central REST API. For eBay sellers running on Business Central, it already holds the cleanest item, stock and cost data they own, which makes it the natural engine for a marketplace channel.

Items & item variants
Item categories & attributes
Inventory per location
Sales price lists
Sales orders & customers
Posted shipments & package tracking
Shipping agents & services
Multiple companies & environments

eBay

Global marketplace · new, used & refurbished

eBay is one of the world’s largest online marketplaces, founded in 1995, with more than 130 million active buyers and local sites such as eBay.com, eBay.co.uk, eBay.de and eBay.com.au. Sellers list new, used and refurbished items, mostly as fixed-price listings, in categories that each have their own required and recommended item specifics. eBay manages buyer payments and pays sellers out, and every seller is measured against eBay’s seller standards, including transaction defect rate, late shipment rate and tracking uploaded on time.

Categories & item specifics
Inventory items & offers
Multi-variation listings
Fixed-price listings & promotions
Paid orders with eBay-managed payments
Tracking upload & handling time
Buyer cancellation requests
Seller performance standards
How Business Central concepts map onto eBay
Business CentraleBayWhat Commercium does
Item with item variants eBay listing with variationsEach Business Central item with variants becomes one eBay listing with a variation for each item variant, within eBay’s variation limits, or separate listings where that suits the category better. We agree the structure during onboarding.
Item category eBay categoryBusiness Central item categories are mapped to eBay categories on each site, which decide which item specifics each listing must carry.
Item No. / item reference eBay SKU & product identifiersThe Business Central item number, combined with the variant code where there is one, becomes the eBay SKU, and the barcode item reference is sent as the UPC, EAN or ISBN eBay asks for, so orders map back to the exact item and variant.
Inventory per location Available quantityAvailable inventory from the selected Business Central locations is pooled into one figure, with a safety buffer, and pushed per variant.
Unit price / price list Listing priceThe Business Central unit price, or a sales price list you keep for eBay, becomes the eBay listing price, with an optional per-site markup or currency conversion, always inside your minimum and maximum.
Item attributes Item specificsBrand, size, colour, material, model and other item specifics live in Business Central item attributes or item fields and are converted to the values eBay recommends for that category.
Sales order Paid eBay orderPaid eBay orders are created as Business Central sales orders with the agreed customer, location and shipping agent, eBay-collected tax recorded separately and the eBay order number stored as the external document number.
Posted shipment & tracking Shipping fulfilment & trackingThe Business Central shipping agent is mapped to a carrier eBay recognises and the package tracking number is uploaded as soon as the shipment is posted, including partial shipments.
Cancelled order / item eBay cancellationBuyer cancellation requests and seller cancellations are mirrored both ways, with eBay’s cancellation reason carried across.
The surface we work with
Business CentralREST API v2.0Items, item variants, item categories, locations, inventory, sales prices, customers, sales orders and posted shipments.
Business CentralWebhook subscriptionsChange notifications on items, prices and shipments so updates reach eBay without waiting for the next poll.
eBayInventory itemsProducts and variants stored per SKU with title, description, images, item specifics and identifiers.
eBayOffers & listingsPrice, quantity, category and business policies per SKU and eBay site, published as listings and updated as Business Central changes.
eBayOrdersPaid orders downloaded with buyer, shipping address, line items and taxes.
eBayShipping fulfilmentsCarrier and tracking uploaded per shipment, including split shipments.
eBayCancellationsBuyer cancellation requests pulled into Business Central; seller cancellations sent from Business Central when you cannot fulfil.
eBayCategories & item specificsCategory tree and required or recommended item specifics per category and site, read from eBay so mappings stay current.
Field experience

What we learnt while integrating eBay for our users

Working notes from live eBay integrations, the things that decide whether an eBay account runs quietly, and how each one became automation inside Commercium.

Seller standards are measured on every order

eBay rates sellers on transaction defect rate, late shipment rate and tracking uploaded on time. A seller cancellation because an item is out of stock counts as a defect, and a late or missing tracking upload counts against you even if the parcel arrives. Slip below the standard and fees, visibility and selling limits all suffer.

Stop overselling before it happens
Upload tracking the moment you fulfil
Map carriers eBay recognises
Keep handling time realistic
Cancel with the right reason
Alert before a metric slips
Standards-safe order flow
1Paid order imported
2Sales order created in Business Central
3Shipment posted with agent & tracking
4Tracking uploaded within handling time

One catalogue, many eBay sites with their own rules

Selling on eBay.com, eBay.co.uk and eBay.de from one account sounds like one integration. In practice each site has its own category tree, item specifics, currency, business policies and buyer expectations. The API calls are the same; the listing data is not. Commercium keeps per-site category, policy and price rules on top of one Business Central item catalogue, so adding an eBay site is configuration, not another build.

One catalogue, many sites
Business Central Commercium site profiles eBay.com eBay.co.uk eBay.de

Most listing errors are item-specifics problems, not data-quality problems

Your Business Central item data can be clean and eBay can still reject the listing or bury it in search: a required item specific is missing for that category, a value isn’t one eBay recognises, the brand or identifier is left blank, a variation exceeds eBay’s limits, or no business policy is attached. Errors come back per offer when you publish.

eBay category mapping
Required item specifics
Recommended value matching
Variation limits & aspects
UPC, EAN & MPN rules
Image rules
Business policy checks
Per-SKU publish errors
Without Commercium
1Listings uploaded in bulk
2Publish fails on missing specifics
3Errors found in Seller Hub
4Fixed by hand, listing by listing
With Commercium
1Data checked against category rules
2Blocking issues flagged pre-publish
3Listing published per SKU
4Only true exceptions reach a human

Inventory items and offers are separate

eBay stores the product and the offer to sell it separately, then publishes the offer as a listing. A product can save cleanly and still fail to publish, so we track every SKU through to a live listing.

Tracking has to be on time and valid

eBay checks that tracking is uploaded within your handling time and that it scans. Business Central shipping agents are mapped once to carriers eBay recognises, and tracking goes up when the shipment is posted, not in a nightly batch.

Buyer cancellation requests come early

Buyers can ask to cancel shortly after buying, and the request needs an answer before you ship. We surface it straight away, so a buyer-requested cancellation never turns into a defect against you.

Business policies decide postage and returns

Every eBay listing carries payment, return and shipping policies. Attach the wrong one and the buyer sees the wrong postage or return terms, so policies are mapped per site and product type.

Variation listings have limits

eBay caps how many variations and variation aspects one listing can carry. Business Central items with many variants may need splitting, and we decide that during onboarding rather than at publish time.

Access tokens expire

eBay’s seller consent lasts many months, but not forever. We refresh access automatically and alert you well before re-authorisation is needed, so sync never stops silently.

eBay collects the payment and some taxes

eBay manages buyer payments and, in many regions, collects sales tax or VAT itself. Sales orders are created in Business Central with that tax kept separate, so your tax reports don’t overstate what you owe.

New accounts have selling limits

New eBay accounts can only list a set number of items or value each month. A bulk first upload can hit the limit halfway, so we pace listings and show which ones are waiting.

Working notes from our integration team, we update this section as eBay’s requirements change.

Sell on Unlimited Channels Without Adding Connector Subscriptions

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  • check Icon Enterprise level security

ERP Pricing

Quick Starter Plan

199.95/Month

OR

1,999.50/Year

Features include:
  • 500 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Unlimited SKUs Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
  • Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
  • Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
  • Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
  • Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
  • Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
  • AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
  • Unlimited Users You can add all of your team members to manage our software.
  • Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
  • Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
  • Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
  • Priority Email Support We provide 24X7 Email support.
  • Live Chat Support We provide 12x5 Live chat support.
  • Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
Pro Seller Plan

699.95/Month

OR

6,999.50/Year

Features include:
  • Quick Starter Plan &
  • 3,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
  • Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
  • Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
  • Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Pro Seller Plus Plan

1,199.95/Month

OR

11,999.50/Year

Features include:
  • Pro Seller Plan &
  • 6,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Elite Seller Plan

2,049.95/Month

OR

20,499.50/Year

Features include:
  • Pro Seller Plus Plan &
  • 12,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Custom Plan

Custom Pricing

OR

Contact For Pricing

Features include:
  • Elite Seller Plan &
  • Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Note:

No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.

Your existing channel orders will not be deducted against your plan order limit.

The economic advantage

Your Integration Costs Shouldn't Multiply as You Grow

Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.

As you grow Traditional approach Commercium
Add another marketplace Buy another connector Included
Add another store Buy another connector Included
Add warehouse / 3PL Add another integration Included
Add shipping systems Add another integration Included
Need routing & automation Add more software Included
Need centralized operations Add an OMS Built in

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FAQ's

eBay + Business Central questions, answered

Technical questions about how the two platforms sync, and general questions about running on Commercium.

Can Commercium create products on eBay from Business Central?
Yes. Commercium lists Business Central items and item variants on eBay in the right category, with item specifics, images, identifiers, business policies and multi-variation listings.
How are eBay orders created in Business Central?
Paid eBay orders are created as Business Central sales orders with the customer, location and shipping agent agreed during onboarding. The eBay order number is stored as the external document number and eBay-collected tax is kept separate.
Does Commercium work with Business Central online?
Yes. Commercium connects to Business Central online through its REST API with a Microsoft Entra app registration. If you run Business Central on-premises, talk to us during the demo so we can confirm your version and setup.
Do eBay buyers need to be created as individual customers in Business Central?
Not necessarily. Orders can be posted against a single eBay customer or create a customer per buyer, depending on how you want to report on eBay sales. We agree the approach during onboarding.
Can Commercium help new eBay sellers?
Yes. Commercium works with businesses during onboarding to prepare product data, connect systems, configure mappings and establish operational workflows.
Can I connect more than one seller account of eBay using Commercium?
Yes, you can add as many seller accounts as you want while remaining on your same plan using Commercium. You only upgrade when you cross your plan’s order limits.
What are the next steps to connect eBay to Business Central using Commercium?
Book a demo so we can scope your eBay sites and flows. Make sure your eBay seller account is ready, with business policies set up. Log in to the Commercium portal. Connect Business Central through a Microsoft Entra app registration your admin approves. Authorise Commercium with eBay and match existing listings. Configure categories, item specifics, prices, orders and cancellations with our team. Test every flow on real data and go live.
Which flows does Commercium sync between eBay and Business Central?
Six: product, inventory and price (Business Central to eBay), orders (eBay to Business Central), shipments with tracking (Business Central to eBay) and cancellations (both directions).
Can Commercium work with my existing eBay listings?
Yes. During onboarding, existing listings are matched to Business Central items and variants by SKU, so stock, price and orders start flowing without recreating them. New items can then be listed from Business Central.
Does Commercium support eBay variation listings?
Yes. A Business Central item with item variants can be listed as one eBay listing with variations, within eBay’s limits on variations and variation aspects, or as separate listings where that suits the category better.
How are item specifics handled?
Business Central item categories are mapped to eBay categories, and item specifics such as brand, size, colour and material are filled from item attributes or item fields and matched to the values eBay recommends for that category.
How are prices synced to eBay?
The Business Central unit price, or a sales price list you keep for eBay, plus an optional per-site rule such as a markup or currency conversion, updates your eBay listing price, always within the minimum and maximum you set.
How is tracking sent to eBay?
When a shipment is posted in Business Central, Commercium uploads the shipping agent and package tracking number to eBay and marks the order shipped. Partial shipments are supported.
How do cancellations sync?
Buyer cancellation requests on eBay cancel the Business Central sales order, and items you cannot ship are cancelled on eBay from Business Central with a reason.
Does Commercium sync refunds or returns with eBay?
Not on this integration. Commercium currently syncs products, inventory, prices, orders, shipments and cancellations; returns and refunds are managed in eBay.
Can I sell on several eBay sites?
Yes. Each eBay site gets its own category, item specifics, business policy and price rules on top of the same Business Central item catalogue and stock.
Business Central and eBay, connected as one marketplace operation

Connect Business Central through its REST API with a Microsoft Entra app registration you approve, and sign in to eBay to give Commercium consent for your seller account. Business Central stays the source of truth for items, stock and prices, and every flow is tested on real data before anything goes live.

Talk to an integration specialist
Security & compliance

Commercium Is Enterprise Ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Why Commercium

One platform. 200+ commerce connections. No per-connector fees.

Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.

Connect More in a Few Clicks

Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.

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Advanced Features Included

Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.

Order routing Automation rules AI listings Repricing Virtual bundles

Connect Online & In-Store

Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.

Online storeEcommerce & marketplaces
CommerciumOne connected operation
Retail storePOS & in-store stock
One inventory pool
Get started

Run your entire eBay channel straight from Business Central

One Business Central company, one eBay seller account, and live product, inventory, price, order, shipment and cancellation flows, usually live in 1–2 hours once your details are in place.

Bring your Business Central environment and company name, your eBay seller login, the eBay sites you sell on, the locations that hold eBay stock and the categories you plan to list in.

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