Ship retailer orders in ShipStation.
Tracking back to Dsco and OrderStream.
CommerceHub, now Rithum, runs two dropship platforms: Dsco and OrderStream. Commercium drops every retailer order into ShipStation, and the moment your team prints the label, the shipment, carrier and tracking go back to the retailer in its own format.
No credit card required. Onboarding takes 1–2 hours once your credentials are ready.
Commercium connects ShipStation to both CommerceHub platforms
Your retailer decides whether you trade on Dsco or OrderStream. Your warehouse keeps working in ShipStation. Commercium sits between them, routing orders in, and getting acknowledgements, tracking and paperwork back out on time.
Connect ShipStation to Dsco using Commercium
Dsco is Rithum’s API-first dropship network, used by retailers such as Nordstrom, Chewy, Kohl’s and Zappos. Commercium connects over the Dsco REST API, creates each trading partner’s orders in ShipStation and returns acknowledgements, shipments and tracking as soon as your labels are printed.
Orders into ShipStation
Order acknowledgement
Shipments & tracking
Retailer shipping rules
Inventory
Packing slips
Connect ShipStation to OrderStream using Commercium
OrderStream is the CommerceHub platform retailers such as The Home Depot, Lowe’s, Macy’s and QVC use to run dropship programmes. Commercium brings each retailer’s purchase orders into ShipStation and sends back acknowledgements, shipment confirmations, invoices, inventory and packing slips in that retailer’s format.
Purchase orders
Order acknowledgement
Shipment confirmation
Invoice upload
Inventory
Auto packing slips
How the ShipStation + CommerceHub integration gets done
Five steps from first call to live sync, the same process whether you ship for Dsco retailers, OrderStream retailers or both.
Book a demo with Commercium
Tell us which retailers invited you, whether they trade on Dsco, OrderStream or both, and how your ShipStation warehouses, stores and carriers are set up.
Get your credentials ready
Dsco: your account API key. OrderStream: account and exchange credentials, facility IDs and each retailer’s document set. ShipStation: your API key and secret.
Meet your integration engineer
Your engineer connects ShipStation once, then maps SKUs, warehouses, carrier accounts, service codes and fields per retailer. Onboarding takes 1–2 hours once the details are provided.
Test every flow
Orders land in ShipStation, test labels are created and voided, and acknowledgements, shipments, invoices and packing slips are checked in Dsco’s onboarding interface and the OrderStream sandbox.
Go live & monitor
We switch each connection live, contacting Dsco support where required. Commercium runs the workflows and flags any order that hasn’t shipped before its retailer deadline.
Send us the retailer’s onboarding email. We’ll confirm whether it’s Dsco or OrderStream, which documents it requires and which carrier account it wants you to ship on.
ShipStation, CommerceHub and the two platforms behind it
One side is where your team prints labels. The other is a retailer-run network where each programme sets its own rules. The integration’s job is to keep the two in step on every order.
ShipStation
Your shipping & label workstationShipStation is web-based shipping software used by warehouses and 3PLs to pull in orders, compare carrier rates, batch-print labels and send tracking. Orders sit in stores, automation rules assign carriers and packages, and shipments fire webhooks the moment a label is created, which makes it the natural place to run retailer dropship fulfilment.
CommerceHub (Rithum)
Retailer dropship & marketplace networkCommerceHub built the connections large retailers use to run dropship programmes. After merging with ChannelAdvisor, the business now operates as Rithum. Two of its platforms matter to suppliers: Dsco and OrderStream. The retailer invites you onto one and sets the rules, response windows, carriers, shipping accounts and paperwork.
Retailers & partners we’ve connected on Dsco
Major retailers that use OrderStream
What we learnt integrating ShipStation with CommerceHub
Real-world notes from warehouses shipping Dsco and OrderStream orders out of ShipStation, and how each lesson became automation inside Commercium.
Most retailers want you to ship on their carrier account
Many dropship programmes pay for shipping themselves: they give you a UPS or FedEx account number and a required service level, and a label on your own account becomes a chargeback. Commercium carries the retailer’s shipping instructions onto each ShipStation order and pairs them with automation rules, so labels bill the right account without anyone checking by hand.
Ship speed is scored from the moment tracking arrives
Retailers measure on-time shipping by when they receive the shipment and tracking, not when the box leaves the dock. Waiting for a nightly batch costs scorecard points. Commercium listens for ShipStation’s label events and confirms the shipment on Dsco or OrderStream within minutes, with the carrier and service translated into the codes each retailer accepts.
One ShipStation store per retailer keeps rules clean
Giving each retailer its own store and tag lets automation rules pick the right carrier, package and packing slip without anyone reading the order notes.
Voided labels must not reach the retailer
Labels get reprinted. We hold shipment confirmation briefly after the label event and drop voided labels, so the retailer only ever sees the tracking number that actually shipped.
Multi-package orders need package-level shipments
Large orders often leave in several boxes. Each ShipStation shipment is sent as its own package with its own tracking, weight and line quantities.
The retailer’s slip, not ShipStation’s
Retailers want their own branding and no pricing on the slip. Dsco slips are retrieved, OrderStream slips are generated, and both print alongside the ShipStation label.
ShipStation isn’t your catalogue
ShipStation holds SKUs, weights and dimensions, not product content. Item setup on each retailer runs from your store, PIM or ERP, we plan that separately from day one.
The daily full inventory file is policy
OrderStream mandates a full inventory upload once a day. We run it from ShipStation warehouse stock for compliance and push real-time deltas in between.
Response windows run through weekends
Acknowledgement deadlines are measured in hours. Automating the response against live ShipStation stock keeps scorecards clean when the warehouse is closed.
Test with real labels, then void them
We create and void test labels in ShipStation against Dsco’s onboarding interface and the OrderStream sandbox, so the first live shipment is never the first shipment.
Sell on Unlimited Channels Without Adding Connector Subscriptions
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28-day Free Trial
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Enterprise level security
28-day Free Trial
Enterprise Pricing
(Note: This plan will only apply if you have one or more connected platforms that fall under the Enterprise category.)
Pro Seller Plan
99.95/Month
OR
999.50/Year
- 300 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Unlimited SKUs Push products details like Title, Description & images from your primary channel automatically to other connected channels.
- Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
- Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
- Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
- Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
- Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
- Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
- AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
- Unlimited Users You can add all of your team members to manage our software.
- Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
- Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
- Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
- Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
- Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
- Priority Email Support We provide 24X7 Email support.
- Live Chat Support We provide 12x5 Live chat support.
- Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
- Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Pro Seller Plus Plan
149.95/Month
OR
1499.50/Year
- Pro Seller Plan &
- 600 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
- Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
Elite Seller
239.95/Month
OR
2399.50/Year
- Pro Seller Plus Plan &
- 1,200 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Elite Seller Plus Plan
399.95/Month
OR
3999.50/Year
- Elite Seller &
- 2,400 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Super Seller Plan
599.95/Month
OR
5,999.50/Year
- Elite Seller Plus Plan &
- 4,800 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Super Seller Plus Plan
1,099.95/Month
OR
10,999.50/Yearr
- Super Seller Plan &
- 9,600 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Custom Plan
Custom Pricing
OR
Contact For Pricing
- Super Seller Plus Plan &
- Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
Note:
No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.
Your existing channel orders will not be deducted against your plan order limit.
Your Integration Costs Shouldn't Multiply as You Grow
Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.
| As you grow | Traditional approach | Commercium |
|---|---|---|
| Add another marketplace | Buy another connector | Included |
| Add another store | Buy another connector | Included |
| Add warehouse / 3PL | Add another integration | Included |
| Add shipping systems | Add another integration | Included |
| Need routing & automation | Add more software | Included |
| Need centralized operations | Add an OMS | Built in |
Read Full Reviews
ShipStation + CommerceHub questions, answered
Technical questions about shipping Dsco and OrderStream orders from ShipStation, and general questions about running on Commercium.
How do CommerceHub orders get into ShipStation?
Commercium downloads orders from Dsco and OrderStream on a schedule and creates them in ShipStation, one store per retailer, tagged by retailer and platform, with the ship-by date, requested carrier and service level, ship-to address and dropship cost carried across.
When is tracking sent back to the retailer?
As soon as the label is created. Commercium listens for ShipStation shipment events, maps the carrier and service to the codes each retailer accepts, and confirms the shipment on Dsco or OrderStream, usually within minutes of printing.
What happens if a label is voided and reprinted?
Shipment confirmation is held briefly after the label event and voided labels are dropped, so only the tracking number that actually ships reaches the retailer. If a label is voided after confirmation, the order is flagged for review.
Can I ship on the retailer’s own UPS or FedEx account?
Yes. The retailer’s shipping account and required service are carried onto the ShipStation order, and automation rules apply third-party billing so the label is charged to the right account.
Are multi-package and split shipments supported?
Yes. Each ShipStation shipment is sent as its own package with its own tracking number, weight and line quantities, and partial shipments are confirmed per package or line.
How is order acknowledgement handled?
Orders are checked against ShipStation warehouse stock and acknowledged automatically under your rules, accepting, backordering or cancelling lines. Orders approaching a retailer’s response window are escalated before the deadline passes.
Where does inventory come from?
From ShipStation’s warehouse inventory, or from your ERP or WMS if that’s where stock is mastered. You choose which warehouses contribute; quantities are pooled, buffered per retailer and pushed to Dsco and OrderStream in near real time.
How does the OrderStream daily full inventory upload work?
OrderStream policy mandates a full inventory upload once a day. Commercium performs it to maintain compliance and runs real-time updates alongside it, so availability never goes stale between files.
How are packing slips handled?
For Dsco, the retailer’s slip is retrieved per order. For OrderStream, the slip is generated automatically in the retailer’s layout. Either way it is printed alongside the ShipStation label, without shopper-facing pricing.
Does Commercium upload invoices to OrderStream?
Yes, where the retailer requires it. Invoices are built from the PO cost and ShipStation shipment data and mapped to each retailer’s fields. Retailers that auto-invoice are skipped.
Can Commercium create products on CommerceHub?
On Dsco, yes, but ShipStation only holds SKUs, weights and dimensions, so item content comes from your store, PIM, ERP or a product feed. On OrderStream, item setup follows each retailer’s own process. Once items exist, Commercium runs orders, inventory and shipping from ShipStation.
Can I use ShipStation alongside my Shopify, Amazon or other channels?
Yes. CommerceHub orders arrive in their own ShipStation stores, next to the orders from your other channels, so your team works one queue. Commercium only manages the CommerceHub stores it creates.
Can CommerceHub orders also be sent to my ERP?
Yes. Dsco and OrderStream orders can be sent to supported ERP, OMS, WMS or accounting systems at the same time as ShipStation, with shipment and tracking data flowing back to the retailer from ShipStation.
Do I need a ShipStation plan with API access?
Commercium connects with your ShipStation API key and secret. Any plan that includes API access works; we confirm this during the demo.
Can I connect more than one ShipStation account or warehouse?
Yes. Multiple ShipStation accounts and warehouses are supported on the same plan, and routing rules decide which warehouse ships each retailer’s orders.
Can I connect more than one seller account of CommerceHub using Commercium?
Yes, you can add as many Dsco and OrderStream seller accounts as you want while remaining on your same plan. You only upgrade when you cross your plan’s order limits.
What is the difference between CommerceHub, Rithum, Dsco and OrderStream?
CommerceHub merged with ChannelAdvisor and now operates as Rithum. Rithum owns two dropship platforms: Dsco, an API-first retailer–supplier network, and OrderStream, a document-driven platform where each retailer sets its own document set. Commercium connects ShipStation to both.
How do I know whether my retailer uses Dsco or OrderStream?
The retailer’s onboarding invitation will name the platform. If you’re unsure, send it to us, we’ll confirm the platform, the documents it requires and the carrier account it expects before your first call.
Is there a test environment before going live?
Yes, on both. We create and void test labels in ShipStation against Dsco’s onboarding interface and the OrderStream sandbox, checking orders, acknowledgements, shipments, invoices and packing slips before anything goes live.
What are the next steps to connect ShipStation to CommerceHub using Commercium?
First, book a demo and tell us which retailers invited you, whether they trade on Dsco, OrderStream or both, and how your ShipStation warehouses and carriers are set up.
Second, get your credentials ready, your Dsco account API key; your OrderStream account and exchange credentials, facility IDs and each retailer’s document set; and your ShipStation API key and secret.
Third, meet your integration engineer, who connects ShipStation once and maps SKUs, warehouses, carrier accounts and service codes per retailer. Onboarding takes 1–2 hours once the details are provided.
Fourth, test every flow in Dsco’s onboarding interface and the OrderStream sandbox. Fifth, go live: we switch each connection on, contacting Dsco support where required, and Commercium monitors the workflows.
Can I add another retailer later?
Yes. Once ShipStation and your CommerceHub accounts are connected, a new retailer is a new store and profile over the same setup. A Dsco trading partner we haven’t worked with before can usually be added within a day.
Is there a free trial available?
Can I sell on multiple marketplaces using Commercium?
You can connect and manage multiple sales channels through a single Commercium subscription without purchasing a separate connector for each platform. Some enterprise and ERP integrations may require a higher-tier plan.
Does every order I receive on any channel get counted against my plan order limit?
For example, if you already sell through Shopify and use Commercium to connect three additional marketplaces, only orders received from those three marketplaces count toward your Commercium order limit. Your existing Shopify orders are not counted unless Shopify is also connected to Commercium as a sales channel for order processing.
Most supported platforms can be added without a separate per-connector fee, provided they are covered by your current plan category.
How frequently does data sync happen between connected platforms?
What happens when I cross my plan limit?
You can also upgrade to a higher plan if you consistently exceed your plan limits, as higher-volume plans can cost less.
Can I connect my shipping platform with Commercium?
This allows you to send orders for fulfilment and synchronize shipment and tracking information with your connected sales channels.
Can I connect my ERP and accounting software with Commercium?
These integrations can synchronize products, inventory, pricing, orders, fulfilment information, and accounting data, depending on the capabilities of each connected system.
What kind of support does Commercium offer?
The support channels and service levels available may vary by plan.
Why are there three different types of pricing plans?
Ecommerce pricing applies when your setup includes only platforms classified as standard ecommerce integrations.
Enterprise pricing applies when your setup includes an enterprise marketplace, retailer, fulfilment network, or another platform classified as an enterprise integration.
ERP pricing applies when your setup includes an ERP system such as Business Central, Odoo, Acumatica, or NetSuite.
If your setup includes an Enterprise or ERP integration, the corresponding pricing category will apply. Our team can review your requirements and confirm the appropriate plan before you subscribe.
Tell us your ShipStation warehouses, your Dsco and OrderStream retailers and the carrier accounts you ship on, and we’ll tell you exactly what the integration looks like.
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One platform. 200+ commerce connections. No per-connector fees.
Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.
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Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.
Advanced Features Included
Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.
Connect Online & In-Store
Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.
Ship CommerceHub orders from ShipStation.
Dsco and OrderStream orders in one ShipStation queue, with tracking, acknowledgements, invoices and packing slips sent back as soon as the label prints, usually within 1–2 hours once your credentials are ready.
Bring your ShipStation account, Dsco or OrderStream credentials, trading partners, and the carrier accounts you ship on.
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