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Shopify + eBay connector

Sell on eBay
Straight Out of Shopify

Commercium connects your Shopify store to your eBay seller account and runs the whole selling cycle: products listed from Shopify with the right category and item specifics, stock and prices kept live, paid eBay orders created as tagged Shopify orders, tracking uploaded back, and cancellations kept in step on both sides.

Product sync
Inventory sync
Order sync
Shipment & tracking sync
Business policy mapping
Price sync
Cancellation sync
Sync logs & error alerts

No credit card required. Onboarding takes 1–2 hours once your details are provided.

app.commercium.cloud/shopify-ebay
Shopify ↔ eBay sync flow
6 flows active · runs every 5–15 min
Healthy
Shopify · mystore.myshopify.com Products & variants · 3 locations Source
eBay order #12-11903-48572 Paid eBay order → Shopify order, tagged eBay Imported
Inventory pushed Listing quantity: pooled locations minus buffer Synced
Listing price Shopify price + site rule → eBay offer Updated
Fulfilment #1042-E1 Carrier + tracking uploaded to eBay Confirmed
Cancellation request → Shopify Buyer request approved, Shopify order cancelled Synced
Live in 1–2 hours once details are provided
About The Integration

How Shopify and eBay connect

Commercium sits in the middle, translating every record in both directions.

Shopify
Store · stock source
Products & variants
Inventory at all locations
Orders & fulfilments
Prices & metafields
● Commercium
Maps each flow to the right Shopify object and eBay API call · runs every 5–15 min
Products & variants · Shopify → eBay
Inventory · Shopify → eBay
Customer orders · eBay → Shopify
Fulfilments & tracking · Shopify → eBay
Prices · Shopify → eBay
Cancellations · Both directions
eBay
Global marketplace · 130M+ active buyers
Products & variants
Customer orders
Shipments & tracking
Cancellations
Shopify → eBay eBay → Shopify Both directions
The features

What Commercium automates

Shopify → eBay

Product sync

Shopify products and variants are listed on eBay in the right category, with images, item specifics, identifiers, business policies and multi-variation listings.

Shopify → eBay

Inventory sync

Available quantity from the Shopify locations you pick is pooled, buffered and pushed to every eBay listing, with an optional cap on the quantity shown.

eBay → Shopify

Order sync

Paid eBay orders land in Shopify as native orders, tagged eBay, with customer notifications suppressed and eBay-collected tax kept separate.

Shopify → eBay

Shipment sync

When you fulfil in Shopify, the carrier and tracking number are uploaded to eBay and the order is marked as shipped within your handling time.

Shopify → eBay

Price sync

Shopify price and any per-site price rule you set update your eBay listing price whenever they change, within the minimum and maximum you set.

Both directions

Cancel sync

Buyer cancellation requests on eBay cancel the Shopify order; items you cannot ship are cancelled on eBay from Shopify with a reason.

Need a flow that is not listed?

Extra eBay sites, more seller accounts, custom metafields or extra locations are set up during onboarding.

Talk to us
How it works

From demo to a live eBay channel on Shopify

Seven steps from the first conversation to a controlled go-live: authorising Commercium with eBay, Shopify and eBay connections, category, item specifics, price, order and cancellation configuration, then a verified test before you go live.

Step 1 of 7

Book a demo & scope the setup

Tell us how you sell on eBay today, which eBay sites you sell on, and how your Shopify store is set up. We walk through the integration on a live call and show you how Shopify and eBay will work together.

Flows confirmed: product, inventory, price, order, shipment and cancel
Which eBay sites and seller accounts are involved
New listings, existing listings, or both
Which Shopify locations feed eBay stock and what buffer to hold
How eBay orders should be created in Shopify (tags, notifications, tax)
Plan and integration requirements confirmed before you subscribe
Step 2 of 7

Prepare your eBay seller account

Commercium connects to your existing eBay seller account. We help you check that it is ready for an integration before anything is connected.

Business seller account active with payouts set up
Payment, return and shipping business policies created
Selling limits checked for your first listings
Handling time and carriers reviewed
Step 3 of 7

Log in to the Commercium portal

You get access to the Commercium portal, where connections, mappings, sync logs and alerts live for both platforms.

Portal account created for your team
Users invited with the right roles
Notification email for sync, listing and seller-standard alerts set
Step 4 of 7

Connect Shopify in Commercium

Commercium connects to Shopify through our Shopify App Store app or with Admin API credentials from a custom app you create.

Store URL confirmed
App installed or Admin API credentials added
Access to products, inventory, orders, fulfilments and metafields approved
Test read of products and locations
Step 5 of 7

Authorise Commercium with eBay

You sign in to eBay and give Commercium consent for your seller account, so it can work with listings, orders, shipments and cancellations.

Commercium authorised for your eBay seller account
Existing eBay listings matched to Shopify variants by SKU
Categories and item specifics loaded for each site
Open orders reviewed before first import
Step 6 of 7

Configure listings, prices, orders & cancellations

We map how each record moves between the two platforms so your warehouse team sees exactly what they expect.

Shopify product types mapped to eBay categories and item specifics
Variation listings and identifiers set up
Locations pooled, safety buffer and handling time set
Price rules per eBay site with minimum and maximum prices
Business policies, order tags, notifications and tax handling
Carrier mapping and cancellation rules agreed
Step 7 of 7

Test, verify & go live

Every flow is run on real data before switching on: a listing published, stock and price pushed, a test order imported and shipped, and a cancellation closed on both sides.

Listing live on eBay with no errors
Stock and price changes seen on eBay within minutes
Test order created as a tagged Shopify order
Tracking uploaded and order marked shipped
Cancellation reflected on both sides
Go-live date agreed and sync switched on
About the platforms

Shopify and eBay, and what connecting them actually involves

One is your store: products, stock and your direct-to-consumer orders. The other is one of the world’s largest online marketplaces, where every listing needs the right category and item specifics and every order counts towards your seller standards. The work of the combo sits in between.

Admin API

Shopify GraphQL plus webhooks

6 flows

Synced across both platforms

1–2 hours

Typical onboarding time

OAuth

eBay APIs with seller consent

The two platforms

Shopify

Your storefront & stock source

Shopify is the hosted commerce platform behind millions of stores, from single-brand D2C sites to Shopify Plus enterprises. Products live as products with variants, stock is tracked as inventory levels per location, orders carry fulfilments and returns, and everything is reachable through the Admin API. For eBay sellers, it is already the cleanest stock and order system they own, which makes it the natural engine for a marketplace channel.

Products, variants & options
Inventory levels per location
Metafields for extra attributes
Orders, tags & notification control
Fulfilment orders & tracking
Order cancellations
Admin API, webhooks & Flow
Multi-store & expansion stores

eBay

Global marketplace · new, used & refurbished

eBay is one of the world’s largest online marketplaces, founded in 1995, with more than 130 million active buyers and local sites such as eBay.com, eBay.co.uk, eBay.de and eBay.com.au. Sellers list new, used and refurbished items, mostly as fixed-price listings, in categories that each have their own required and recommended item specifics. eBay manages buyer payments and pays sellers out, and every seller is measured against eBay’s seller standards, including transaction defect rate, late shipment rate and tracking uploaded on time.

Categories & item specifics
Inventory items & offers
Multi-variation listings
Fixed-price listings & promotions
Paid orders with eBay-managed payments
Tracking upload & handling time
Buyer cancellation requests
Seller performance standards
How Shopify concepts map onto eBay
ShopifyeBayWhat Commercium does
Product with variants eBay listing with variationsEach Shopify product becomes one eBay listing with a variation for each Shopify variant, within eBay’s variation limits, or separate listings where that suits the category better. We agree the structure during onboarding.
Product type / collection eBay categoryShopify product types or collections are mapped to eBay categories on each site, which decide which item specifics each listing must carry.
Variant SKU / barcode eBay SKU & product identifiersThe Shopify SKU becomes the eBay SKU and the barcode is sent as the UPC, EAN or ISBN eBay asks for, so orders map back to the exact Shopify variant.
Inventory levels per location Available quantitySelected Shopify locations are pooled into one figure, with a safety buffer, and pushed per variant.
Price & compare-at price Listing priceShopify price becomes the eBay listing price, with an optional per-site markup or currency conversion, always inside your minimum and maximum.
Metafields Item specificsBrand, size, colour, material, model and other item specifics live in Shopify fields or metafields and are converted to the values eBay recommends for that category.
Order, tagged eBay Paid eBay orderPaid eBay orders are created in Shopify tagged eBay, with notifications suppressed, the right location assigned, eBay-collected tax recorded separately and the eBay order number stored.
Fulfilment & tracking Shipping fulfilment & trackingThe Shopify carrier is mapped to a carrier eBay recognises and tracking is uploaded as soon as you fulfil, including split shipments.
Cancelled order / item eBay cancellationBuyer cancellation requests and seller cancellations are mirrored both ways, with eBay’s cancellation reason carried across.
The surface we work with
Shopify Admin GraphQL API Products, variants, inventory levels, locations, orders, fulfilment orders, returns and metafields.
Shopify Webhooks Change capture on products, inventory, prices and fulfilments so updates reach eBay without waiting for the next poll.
eBay Inventory items Products and variants stored per SKU with title, description, images, item specifics and identifiers.
eBay Offers & listings Price, quantity, category and business policies per SKU and eBay site, published as listings and updated as Shopify changes.
eBay Orders Paid orders downloaded with buyer, shipping address, line items and taxes.
eBay Shipping fulfilments Carrier and tracking uploaded per shipment, including split shipments.
eBay Cancellations Buyer cancellation requests pulled into Shopify; seller cancellations sent from Shopify when you cannot fulfil.
eBay Categories & item specifics Category tree and required or recommended item specifics per category and site, read from eBay so mappings stay current.
Field experience

What we learnt while integrating eBay for our users

Working notes from live eBay integrations, the things that decide whether an eBay account runs quietly, and how each one became automation inside Commercium.

Seller standards are measured on every order

eBay rates sellers on transaction defect rate, late shipment rate and tracking uploaded on time. A seller cancellation because an item is out of stock counts as a defect, and a late or missing tracking upload counts against you even if the parcel arrives. Slip below the standard and fees, visibility and selling limits all suffer.

Stop overselling before it happens
Upload tracking the moment you fulfil
Map carriers eBay recognises
Keep handling time realistic
Cancel with the right reason
Alert before a metric slips
Standards-safe order flow
1Paid order imported
2Created in Shopify, stock reserved
3Shipment confirmed with carrier & tracking
4Tracking uploaded within handling time

One catalogue, many eBay sites with their own rules

Selling on eBay.com, eBay.co.uk and eBay.de from one account sounds like one integration. In practice each site has its own category tree, item specifics, currency, business policies and buyer expectations. The API calls are the same; the listing data is not. Commercium keeps per-site category, policy and price rules on top of one Shopify catalogue, so adding an eBay site is configuration, not another build.

One catalogue, many sites
Shopify Commercium site profiles eBay.com eBay.co.uk eBay.de

Most listing errors are item-specifics problems, not data-quality problems

Your Shopify data can be clean and eBay can still reject the listing or bury it in search: a required item specific is missing for that category, a value isn’t one eBay recognises, the brand or identifier is left blank, a variation exceeds eBay’s limits, or no business policy is attached. Errors come back per offer when you publish.

eBay category mapping
Required item specifics
Recommended value matching
Variation limits & aspects
UPC, EAN & MPN rules
Image rules
Business policy checks
Per-SKU publish errors
Without Commercium
1Listings uploaded in bulk
2Publish fails on missing specifics
3Errors found in Seller Hub
4Fixed by hand, listing by listing
5Re-uploaded
With Commercium
1Data checked against category rules
2Blocking issues flagged pre-publish
3Listing published per SKU
4Errors read back automatically
5Only true exceptions reach a human

Inventory items and offers are separate

eBay stores the product and the offer to sell it separately, then publishes the offer as a listing. A product can save cleanly and still fail to publish, so we track every SKU through to a live listing.

Tracking has to be on time and valid

eBay checks that tracking is uploaded within your handling time and that it scans. Carriers are mapped once to names eBay recognises, and tracking goes up on the fulfilment event, not in a nightly batch.

Buyer cancellation requests come early

Buyers can ask to cancel shortly after buying, and the request needs an answer before you ship. We surface it straight away, so a buyer-requested cancellation never turns into a defect against you.

Business policies decide postage and returns

Every eBay listing carries payment, return and shipping policies. Attach the wrong one and the buyer sees the wrong postage or return terms, so policies are mapped per site and product type.

Variation listings have limits

eBay caps how many variations and variation aspects one listing can carry. Large Shopify products may need splitting, and we decide that during onboarding rather than at publish time.

Access tokens expire

eBay’s seller consent lasts many months, but not forever. We refresh access automatically and alert you well before re-authorisation is needed, so sync never stops silently.

eBay collects the payment and some taxes

eBay manages buyer payments and, in many regions, collects sales tax or VAT itself. Orders are created in Shopify as paid, with that tax kept separate so reports don’t overstate what you owe.

New accounts have selling limits

New eBay accounts can only list a set number of items or value each month. A bulk first upload can hit the limit halfway, so we pace listings and show which ones are waiting.

Working notes from our integration team, we update this section as eBay’s requirements change.

Sell on Unlimited Channels Without Adding Connector Subscriptions

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  • check Icon No Commitment
  • check Icon Enterprise level security

E-commerce Pricing

Pro Seller Plan

49.95/Month

OR

499.50/Year

Features include:
  • 300 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 3,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Unlimited Channel Integrations Our software allows you to connect unlimited marketplaces & sell your products across all marketplaces to grow your revenue.
  • Order Sync Automatically sync orders to connected platforms along with customer info, taxes & all other costs.
  • Inventory Sync Automatically synchronize your inventory levels across all the sales channels.
  • Product Listings Automatically publish and manage product listings across connected marketplaces from a single platform.
  • Shipment Sync Carrier & tracking information back to order source automatically once the order is fulfilled.
  • Product Updates Sync Product updates allows you to sync any product updates you perform inside your product source platform or Commercium to other connected destination platforms including price & any other product data updates. You can perform 5X the times of product updates per month of total SKU limit of your current plan.
  • AI Data Enrichment Optimize listings with auto-rephrased content that follows sales channel rules while keeping your message clear and compliant.
  • Unlimited Users You can add all of your team members to manage our software.
  • Refunds & Cancellations Sync This feature saves a lot of time & hassles by automatically cancelling the order if it gets cancelled by the customer.
  • Near Realtime Sync All our plans provide near-real-time sync speeds to avoid any inventory discrepancy.
  • Assisted Onboarding Our eCommerce expert will guide you step-by-step to get started, from setup to first sync, we’ll handle it with you.
  • Priority Email Support We provide 24X7 Email support.
  • Live Chat Support We provide 12x5 Live chat support.
Pro Seller Plus Plan

79.95/Month

OR

799.50/Year

Features include:
  • Pro Seller Plan &
  • 600 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 6,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Virtual Bundles & Kits Create bundles or kits in Commercium without physically bundling stock. When a bundle sells, inventory is automatically adjusted for the underlying items across all connected channels.
  • Marketplace Settlement Sync Automatically import marketplace settlement reports and reconcile them with your orders, fees, refunds, and payouts. Get a clear view of what was sold, what was paid, and what was deducted without manual spreadsheets. Available for selected marketplaces.
  • Live Chat Support Via WhatsApp We provide 12x5 WhatsApp chat support.
Elite Seller Plan

139.95/Month

OR

1,399.50/Year

Features include:
  • Pro Seller Plus Plan &
  • 1,200 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 15,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
  • Automation Rules Define smart rules to automatically take action on orders, inventory, and statuses. For example: auto-route orders, auto-hold risky orders, auto-update inventory, or auto-change order status based on predefined conditions.
  • Dedicated Account Manager Get personal support whenever you need. Your account manager is just a message away to help throughout your journey with us.
Elite Seller Plus Plan

229.95/Month

OR

2,299.50/Year

Features include:
  • Elite Seller Plan &
  • 2,400 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 30,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Super Seller Plan

389.95/Month

OR

3,899.50/Year

Features include:
  • Elite Seller Plus Plan &
  • 6,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 60,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Super Seller Plus Plan

599.95/Month

OR

5,999.50/Year

Features include:
  • Super Seller Plan &
  • 12,000 Orders Per month Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings 1,20,000 SKU Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Custom Plan

Custom Pricing

OR

Contact For Pricing

Features include:
  • Super Seller Plus Plan &
  • Orders Per month (As per your plan) Push orders details with customer details, line items & tax data from connected channels to your primary sales channel. Note : Your primary channel orders will not be counted against your order limit.
  • Product Listings (As per your plan) Push products details like Title, Description & images from your primary channel automatically to other connected channels.
Note:

No forced upgrades. Continue on your plan and pay for extra usage that will be charged as per your current plan’s per order cost.

Your existing channel orders will not be deducted against your plan order limit.

The economic advantage

Your Integration Costs Shouldn't Multiply as You Grow

Traditional integration software can turn every new channel into another subscription. Commercium is designed around one orchestration layer.

As you grow Traditional approach Commercium
Add another marketplace Buy another connector Included
Add another store Buy another connector Included
Add warehouse / 3PL Add another integration Included
Add shipping systems Add another integration Included
Need routing & automation Add more software Included
Need centralized operations Add an OMS Built in

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FAQ's

Shopify + eBay questions, answered

Technical questions about how the two platforms sync, and general questions about running on Commercium.

Can Commercium create products on eBay?
Yes. Commercium lists Shopify products and variants on eBay in the right category, with item specifics, images, identifiers, business policies and multi-variation listings.
Can eBay orders be sent to my ERP?
Yes. eBay orders can be transformed and sent to supported ERP, ecommerce, OMS, WMS, accounting or fulfilment systems.
Can Commercium help new eBay sellers?
Yes. Commercium works with businesses during onboarding to prepare product data, connect systems, configure mappings and establish operational workflows.
Can I connect more than one seller account of eBay using Commercium?
Yes, you can add as many seller accounts as you want while remaining on your same plan using Commercium. You only upgrade when you cross your plan’s order limits.
What are the next steps to connect Shopify to eBay using Commercium?
Book a demo so we can scope your eBay sites and flows. Make sure your eBay seller account is ready, with business policies set up. Log in to the Commercium portal. Connect Shopify through our app or Admin API credentials. Authorise Commercium with eBay and match existing listings. Configure categories, item specifics, prices, orders and cancellations with our team. Test every flow on real data and go live.
Which flows does Commercium sync between Shopify and eBay?
Six: product, inventory and price (Shopify to eBay), orders (eBay to Shopify), shipments with tracking (Shopify to eBay) and cancellations (both directions).
Can Commercium work with my existing eBay listings?
Yes. During onboarding, existing listings are matched to Shopify variants by SKU, so stock, price and orders start flowing without recreating them. New products can then be listed from Shopify.
Does Commercium support eBay variation listings?
Yes. A Shopify product with variants can be listed as one eBay listing with variations, within eBay’s limits on variations and variation aspects, or as separate listings where that suits the category better.
How are item specifics handled?
Shopify product types are mapped to eBay categories, and item specifics such as brand, size, colour and material are filled from Shopify fields or metafields and matched to the values eBay recommends for that category.
How are prices synced to eBay?
The Shopify price and an optional per-site rule, such as a markup or currency conversion, update your eBay listing price, always within the minimum and maximum you set.
How is tracking sent to eBay?
When you fulfil in Shopify, Commercium uploads the carrier and tracking number to eBay and marks the order shipped. Split shipments are supported.
How do cancellations sync?
Buyer cancellation requests on eBay cancel the Shopify order, and items you cannot ship are cancelled on eBay from Shopify with a reason.
Does Commercium sync refunds or returns with eBay?
Not on this integration. Commercium currently syncs products, inventory, prices, orders, shipments and cancellations; returns and refunds are managed in eBay.
Can I sell on several eBay sites?
Yes. Each eBay site gets its own category, item specifics, business policy and price rules on top of the same Shopify catalogue and stock.
Shopify and eBay, connected as one marketplace operation

Connect through the Commercium app on the Shopify App Store, or with Admin API credentials you approve, and sign in to eBay to give Commercium consent for your seller account. Shopify stays the source of truth for products, stock and prices, and every flow is tested on real data before anything goes live.

Talk to an integration specialist
Security & compliance

Commercium Is Enterprise Ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Why Commercium

One platform. 200+ commerce connections. No per-connector fees.

Once you start using Commercium, you can connect almost any supported marketplace, store, ERP, POS, warehouse or fulfilment platform without purchasing separate integration software.

Connect More in a Few Clicks

Add marketplaces, stores, ERPs, POS systems and fulfilment partners without buying another connector.

Connections Add channel
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Advanced Features Included

Get order routing, automation rules, AI product listings, repricing and virtual bundles with your integration.

Order routing Automation rules AI listings Repricing Virtual bundles

Connect Online & In-Store

Bring ecommerce, brick-and-mortar stores and POS channels together in one connected operation.

Online storeEcommerce & marketplaces
CommerciumOne connected operation
Retail storePOS & in-store stock
One inventory pool
Get started

Run your entire eBay channel straight out of Shopify

One Shopify store, one eBay seller account, and live product, inventory, price, order, shipment and cancellation flows, usually live in 1–2 hours once your details are in place.

Bring your Shopify store, your eBay seller login, the eBay sites you sell on, the locations that hold eBay stock and the categories you plan to list in.

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