The Challenge
Sinmas, an Australia-based business, was managing operations across Amazon Vendor Central and Cin7 Core. However, handling vendor orders was becoming complex. Amazon Vendor Central supports two types of orders, direct orders and purchase orders, which made tracking and processing difficult inside Cin7 Core. The team also needed accurate tax handling and better visibility of orders in one place. Manual handling increased the chances of delays and errors, creating confusion in daily operations and slowing down order processing.
