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Customer: Refurbica

Industry: Refurbished Electronics & Consumer Tech

Country: Germany

The Challenge

Managing product listings, inventory, and orders across three distinct platforms created significant strain. Manual updates often resulted in overselling, delayed fulfillment, and time-consuming reconciliations, impacting customer trust and operational scalability.

The Solution

Commercium enabled seamless synchronization across Shopify, Backmarket, and Refurbed. Product data, inventory levels, and order statuses updated in real time, all from a centralized dashboard. This automation empowered Refurbica’s lean team to focus on customer satisfaction and growth rather than daily manual tasks.

The Results

  • 50% faster order processing across all platforms

  • 100% inventory consistency, eliminating overselling

  • 40% increase in customer satisfaction based on faster delivery

  • Scalable operations without needing to hire additional staff

Conclusion

With Commercium, Refurbica has transformed its multichannel operations into a streamlined powerhouse, delivering on its sustainability promise while scaling efficiently. Their refurbished tech is now as reliable as their fulfillment.

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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Security & compliance

Commercium is enterprise ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Commercial Web Application Firewalls

We use commercial firewalls to safeguard your data, ensuring the security of your digital assets.

Partners

We Are In Official Integration Partnership With