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Customer Case Study

How OnsenSecret Unleashed Multichannel Growth by Connecting Veeqo with Shein

OnsenSecret teamed up with Commercium to connect Shein, Veeqo, eBay, and Amazon, achieving streamlined operations, improved stock accuracy, and skyrocketing customer satisfaction across international marketplaces.

Project Snapshot

At a Glance

Customer

OnsenSecret

Industry

Beauty & Wellness

Country

United States of America

Project Journey

From Challenge to Success

The Challenge

As OnsenSecret expanded its sales across Shein, Veeqo, eBay, and Amazon, managing inventory, orders, and customer expectations became increasingly complex. The team struggled with overselling, fragmented inventory visibility, and delayed fulfillment, leading to customer complaints and negative reviews.

The Solution

Commercium partnered with OnsenSecret to unify operations across all platforms. The solution enabled real-time inventory synchronization, streamlined order flow, and simplified product listings, ensuring smooth coordination between Shein, Veeqo, eBay, and Amazon.

The Results

  • 45% faster order fulfillment

  • 99% inventory accuracy

  • 30% reduction in order errors

  • Significant improvement in customer feedback and ratings

Conclusion

By integrating operations with Commercium, OnsenSecret transformed its multi-platform challenges into a competitive edge. The company now delivers a consistent and reliable shopping experience across all marketplaces, driving higher sales, better brand reputation, and a strong foundation for future global growth.

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

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Multi-layered Firewall

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