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Customer: Metropolis Records

Industry: Music & Entertainment

Country: United States of America

The Challenge

Metropolis Records, a leading independent music label in the U.S., sells digital and physical music across multiple platforms. Managing product listings, inventory, and orders manually between Shopify and Bandcamp had become a serious bottleneck. Product data discrepancies, delayed fulfillment, and missed updates caused frustration for both staff and fans. The team needed a reliable way to unify both platforms to reduce manual errors and improve efficiency.

The Solution

Commercium stepped in to connect Shopify with Bandcamp, ensuring both systems remained perfectly aligned. All new music releases, product updates, and stock changes made in Shopify were automatically mirrored on Bandcamp. When a customer made a purchase on Bandcamp, the order was pulled into Shopify in real time, allowing the fulfillment team to handle everything from one dashboard. The setup required no technical complexity and immediately improved visibility across platforms.

The Results

  • 100% sync accuracy for releases and merch

  • Faster shipping and fewer order errors

  • 80% reduction in manual workload

  • Centralized order management

  • Better customer satisfaction through consistent delivery

Conclusion

With Commercium, Metropolis Records can focus on what matters, music and fans, without worrying about backend delays. The seamless Shopify, Bandcamp setup gives them a scalable, automated foundation for multichannel success.

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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Security & compliance

Commercium is enterprise ready

We safeguard your data with advanced security measures, ensuring seamless operations and full compliance.

GDPR Compliant

Our platform is designed to support GDPR compliance through strong data protection and security practices.

SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

Strong Encryption

We encrypt data both in transfer and at rest with AES 256-bit encryption.

Multi-layered Firewall

We use multi-layered firewalls to safeguard our infrastructure, ensuring the security of your digital assets.

Partners

We Are In Official Integration Partnership With