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Customer Case Study

How LayerCore Networks Unleashed Multichannel Growth by Connecting Shopify with Back Market

LayerCore Networks partnered with Commercium to seamlessly align Shopify and Backmarket operations, boosting efficiency, improving order accuracy, and delivering a smoother customer experience across refurbished tech marketplaces.

Project Snapshot

At a Glance

Customer

LayerCore Networks

Industry

Refurbished Electronics / E-commerce

Country

United States of America

Project Journey

From Challenge to Success

The Challenge

With booming sales on Shopify and Backmarket, LayerCore Networks struggled to keep inventory, orders, and fulfillment aligned. Manual updates led to inventory mismatches, delayed shipments, and customer complaints, putting both sales and reputation at risk.

The Solution

Commercium stepped in to unify LayerCore’s Shopify and Backmarket operations. By streamlining product listings, automating order syncing, and ensuring real-time inventory updates, Commercium enabled LayerCore to efficiently manage both platforms from one hub.

The Results

  • 45% faster order fulfillment

  • 95% accuracy in stock levels across both platforms

  • Reduced customer complaints and improved ratings on Backmarket

  • Freed up internal teams to focus on growth, not troubleshooting

Conclusion

Thanks to Commercium, LayerCore Networks transformed its multichannel business into a scalable, efficient operation. With seamless Shopify and Backmarket alignment, LayerCore now delivers faster, more reliable service, keeping customers happy and revenues growing.

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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SOC 2 Type II Audited

Independent SOC 2 Type II audit completed for Security, Availability, Processing Integrity, and Confidentiality. Report available under NDA upon request.

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Multi-layered Firewall

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Partners

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