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Customer Case Study

How Glue Galore Unleashed Multichannel Growth by Connecting ShipStation with B&Q

Glue Galore enhanced shipping speed and accuracy by unifying its B&Q marketplace with ShipStation, simplifying logistics and improving delivery performance with Commercium’s commerce workflow solution.

Project Snapshot

At a Glance

Customer

Glue Galore

Industry

DIY, Home Improvement, Adhesives & Supplies

Country

United Kingdom

Project Journey

From Challenge to Success

The Challenge

While B&Q brought in consistent orders, managing fulfillment manually became a bottleneck. Without a direct sync to their shipping platform, the team was juggling spreadsheets and printing labels manually, causing delays, errors, and missed delivery windows.

The Solution

Commercium connected Glue Galore’s B&Q marketplace operations directly with ShipStation, enabling real-time order import, automated shipping label generation, and centralized tracking management. This streamlined the entire fulfillment process from order to dispatch.

The Results

  • 60% faster shipping turnaround

  • 35% reduction in dispatch errors

  • Significant time saved in logistics operations

  • Improved customer satisfaction through on-time deliveries

Conclusion

With Commercium’s solution, Glue Galore now enjoys a faster, smarter, and more scalable shipping process. The team can focus on growing their product line and customer base, confident in a fulfillment system that keeps up with demand.

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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