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Customer Case Study

How Auwald Unleashed Multichannel Growth by Connecting Mirakl with Odoo

Auwald streamlined its marketplace management with Commercium’s Odoo-Mirakl integration, improving inventory control, order fulfillment, and customer satisfaction while boosting growth across European marketplaces.

Project Snapshot

At a Glance

Customer

Auwald

Industry

Home & Garden

Country

Austria

Project Journey

From Challenge to Success

The Challenge

As Auwald expanded across European marketplaces using Mirakl, managing product listings, inventory, and orders became overwhelming. The existing manual process led to frequent stock mismatches, delayed deliveries, and increased customer complaints, threatening the brand’s reputation.

The Solution

Commercium implemented an integration between Odoo and Mirakl, providing Auwald with a centralized system to manage marketplace operations. This solution automated product updates, order syncing, and stock management, drastically reducing manual effort and errors.

The Results

  • 50% reduction in stock discrepancies across marketplaces

  • 35% faster order fulfillment, improving customer reviews

  • Significant drop in customer service inquiries related to order delays

  • More efficient use of staff time, enabling focus on new product development

Conclusion

With Commercium’s support, Auwald transformed marketplace chaos into streamlined success. The business is now equipped to expand confidently across Europe, delivering a seamless customer experience and sustaining long-term growth.

Differentiators

What Makes Us Different ?

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Sell on Every Marketplaces with Commercium

No need to buy multiple software to sell on different marketplaces. Commercium integrates them all.

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True Omni Channel Experience

Commercium helps you enable true Omni Channel experience for your customer by integrating your online & POS channels.

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Utilize AI At
Scale

Commercium enables you to utilize latest AI innovations to automate your business & gain competitive advantage.

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