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Customer Case Study

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Project Snapshot

At a Glance

Client

ZetaMedia

Industry

Performance Marketing

Key Challenge

Efficiently connecting and distributing diverse leads based on customer queries.

Project Journey

From Challenge to Success

01
Background
02
The Challenge
03
Our Solution
Results

Project Overview

Since 2012, Zeta Media has partnered with global brands, specializing in tailored marketing strategies that drive sales conversions across multiple sectors including automotive, retail, and DTC brands.

The Challenge

Zeta Media grappled with the task of connecting diverse lead sources and aptly distributing these leads. The distribution was contingent on the nature of customer queries, determining if a senior or junior sales member was best equipped to handle the inquiry.

ConstaCloud's Solution

Constacloud crafted an integration connecting Zeta Media’s lead sources like Facebook, Website forms, and Messagebird. This system also automatically allocated these leads to the sales team on WhatsApp based on the content of customer queries.

Results & Outcomes

With Constacloud's integration, Zeta Media saw a reduction in manual tasks and a notable rise in sales closing rates due to swift lead distribution. This efficiency led to remarkable monthly savings, highlighting the value of timely and smart automation in enhancing profitability.
Tech Stack

Technologies Used

Lead Distribution Marketing Automation Sales Pipeline
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