Customer Case Study


<< Back
Client: PatientClicks
Industry: Healthcare Marketing
Key Challenge: Seamlessly integrate Callrail with Google Sheets, automating the extraction and presentation of lead reports.

Background

PatientClicks, a dynamic marketing agency headquartered in Toronto, specializes in helping physiotherapy clinics elevate their online presence and attract more patients. With a team that boasts a combined experience of over 30 years in healthcare marketing, they understand the unique needs and challenges of physiotherapy clinics in Canada. In their relentless pursuit to provide transparent results to their clients, PatientClicks recognized the need for an automated report that showcased the volume of leads they were generating for each client.

The Challange

Using Callrail to track inbound calls from leads, PatientClicks wanted to efficiently extract important reports. The goal was twofold: to internally monitor the number of leads they were generating for each client and to transparently display these results to their respective clients. The manual process in place was not only time-consuming but also had potential for inaccuracies.

ConstaCloud's Solution

Drawing upon its integration expertise, Constacloud developed a seamless connection between Callrail and Google Sheets utilizing their respective APIs. This integration pulled crucial report data from Callrail and populated it into Google Sheets, ensuring an updated and comprehensive report which also highlights any repetitive lead information. This meant that PatientClicks could now provide real-time, transparent lead data to their clients with the click of a button.

Conclusion

Through Constacloud's tailored solution, PatientClicks enhanced its efficiency and transparency. The automated reporting system not only fortified their internal monitoring but also strengthened the trust between PatientClicks and their clients. This integration epitomizes how technological solutions can drive business excellence and client satisfaction.